# Impossible de login to SISI for more than a year

**URL:** <https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340>\
**Category:** Test Server Feedback\
**Created:** [November 9, 2018, 11:09am UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340 "2018-11-09T11:09:40Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\
**Post date:** [November 9, 2018, 11:09am UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/1 "2018-11-09T11:09:40Z")

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Hello o/

I cancel my authentificator more than a year ago, the multiple new mirrors are apparently live.

I still can’t connect to SISI so is there any solution or could you delete the authenticator in my two accounts?

Thank you for your time.

Pilots concerned:  
Cooper Meghezi  
Cooper Shi

Fly safe o/

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**Author:** ![Mintoko](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mintoko/32/376766_2.png) [@Mintoko](https://forums.eveonline.com/u/Mintoko)\
**Post date:** [November 9, 2018, 11:38am UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/2 "2018-11-09T11:38:01Z")

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A couple days ago, I logged a character into sisi and was sent a code by email. Did you check there?

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**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\
**Post date:** [November 14, 2018, 4:10pm UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/3 "2018-11-14T16:10:28Z")

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It still ask for an authenticator that I don’t have anymore.

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**Author:** ![Saleb\_Inkunen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/saleb_inkunen/32/94889_2.png) [@Saleb\_Inkunen](https://forums.eveonline.com/u/Saleb_Inkunen)\
**Post date:** [November 18, 2018, 11:08am UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/4 "2018-11-18T11:08:34Z")

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First of all: Don’t remove your authenticator from your account just because you cant log in to the test server 😮

That sounds like the worst idea ever.  
You can bypass 2FA on Sisi though:

Simply click on the server list in the launcher menu and then select "Play on Singularity.  
Log in there and you should be able to log in  
o7

![](https://global.discourse-cdn.com/eveonline/original/3X/a/6/a6eb11c3aaf06e422830f537ec0734ea725ba35b.png)

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**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\
**Post date:** [November 20, 2018, 5:57pm UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/5 "2018-11-20T17:57:16Z")

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I removed the authenticator because I don’t have it anymore not because I couldn’t log into SISI.

When I do that, I get an “incorrect build” error.

Can you really login like that if there is an authenticator link to the account? Seem to loose the purpose. I just think we shouldn’t need an authenticator for sisi even if you have one in TQ.

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**Author:** ![Saleb\_Inkunen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/saleb_inkunen/32/94889_2.png) [@Saleb\_Inkunen](https://forums.eveonline.com/u/Saleb_Inkunen)\
**Post date:** [November 21, 2018, 10:44pm UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/6 "2018-11-21T22:44:47Z")

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If you get an incorrect build error then your game isnt up to date.  
restart your launcher, switch to sisi, wait until patching is done and then log in the way i posted.  
I have an authenticator on my account and I can bypass it that way (Works only for Sisi)

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**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\
**Post date:** [November 22, 2018, 1:44pm UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/7 "2018-11-22T13:44:07Z")

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Alright, thank you. I’ll try

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 20, 2019, 1:44pm UTC](https://forums.eveonline.com/t/impossible-de-login-to-sisi-for-more-than-a-year/119340/8 "2019-02-20T13:44:13Z")

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