# Improving The Foundation - Directx 9 Phase Out **URL:** \ **Category:** Dev Blogs\ **Tags:** official, devblog\ **Created:** [November 24, 2021, 3:00pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616 "2021-11-24T15:00:01Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![DeMichael\_Crimson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/demichael_crimson/32/514115_2.png) [@DeMichael\_Crimson](https://forums.eveonline.com/u/DeMichael_Crimson)\ **Post date:** [January 7, 2022, 3:18pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/243 "2022-01-07T15:18:37Z")
Well, DX9 shouldn’t be active as long as that setting is unchecked, might need to ‘Verify Integrity Of Downloaded Files’ in ‘Shared Cache’ of ‘Tools / Cache’ setting in the Launcher. After logging into the game, could also try ‘Clear All Cache Files’ in ‘Re-set Settings’ tab of Esc Menu… Only other option I can think of besides submitting a Support Ticket would be to search the sub-forum [Issues, Workarounds & Localization](https://forums.eveonline.com/c/issues-workarounds-localization/88) Hope you find a fix and good luck. ---
**Author:** ![XRay7](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xray7/32/427500_2.png) [@XRay7](https://forums.eveonline.com/u/XRay7)\ **Post date:** [January 7, 2022, 11:00pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/244 "2022-01-07T23:00:50Z")
I tried your advice but it did not work. Is it possible to deinstall on windows the old dx9? ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [January 7, 2022, 11:40pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/245 "2022-01-07T23:40:56Z")
installing 11 or 12 should have installed over 9 or at least uninstalled 9 in the process. i would think ---
**Author:** ![XRay7](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xray7/32/427500_2.png) [@XRay7](https://forums.eveonline.com/u/XRay7)\ **Post date:** [January 8, 2022, 9:03am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/246 "2022-01-08T09:03:39Z")
Yes, windows info tells I have dx12. I do not have anwer on my bug report. I made it correct? > [@Launcher does not find directX 12](https://forums.eveonline.com/t/launcher-does-not-find-directx-12/344097): > > Have a problem with the launcher. I have updated dx9 to dx12 a month ago. dxdiag confirms DirectX version: DirectX 12. (Windows 10 Home) But the launcher always gives the message that I am still using dx9. Also I have no x to use dc9. The game runs very slow. ---
**Author:** ![Aisha\_Katalen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aisha_katalen/32/387724_2.png) [@Aisha\_Katalen](https://forums.eveonline.com/u/Aisha_Katalen)\ **Post date:** [January 8, 2022, 10:23am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/247 "2022-01-08T10:23:37Z")
If your videocard doesn’t support beyond dx9 it’s not going to work. So check which card you have and see if it’s compatible. ---
**Author:** ![Tonto\_Auri](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tonto_auri/32/388339_2.png) [@Tonto\_Auri](https://forums.eveonline.com/u/Tonto_Auri)\ **Post date:** [January 8, 2022, 1:22pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/248 "2022-01-08T13:22:30Z")
No, all Dx suites have support for legacy API. It all fall down to driver support. ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [January 8, 2022, 7:59pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/249 "2022-01-08T19:59:40Z")
File a bug report via the Support site: [https://support.eveonline.com/hc/en-us/requests/new?ticket\_form\_id=27515](https://support.eveonline.com/hc/en-us/requests/new?ticket_form_id=27515) ---
**Author:** ![XRay7](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xray7/32/427500_2.png) [@XRay7](https://forums.eveonline.com/u/XRay7)\ **Post date:** [January 10, 2022, 11:21am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/250 "2022-01-10T11:21:34Z")
Wondering Windows 10 Pro is not in the Operating System list only Win 10. ---
**Author:** ![God\_Emperor\_Kane](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/god_emperor_kane/32/399336_2.png) [@God\_Emperor\_Kane](https://forums.eveonline.com/u/God_Emperor_Kane)\ **Post date:** [January 11, 2022, 9:53am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/252 "2022-01-11T09:53:13Z")
Windows 10 is Windows 10. You license determines if it is Pro/Home/Enterprise. So if you go from home to pro you can enable more features. Granted there are some downloads option for certain jurisdiction based on what MS is allowed to include in their product for each region. ---
**Author:** ![XRay7](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xray7/32/427500_2.png) [@XRay7](https://forums.eveonline.com/u/XRay7)\ **Post date:** [January 11, 2022, 11:16am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/253 "2022-01-11T11:16:23Z")
I use DX12. The launcher tells I would have dx9. The check box is unchecked. Now after the update the client does not start. ---
**Author:** ![Schnooglemuck](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/schnooglemuck/32/293132_2.png) [@Schnooglemuck](https://forums.eveonline.com/u/Schnooglemuck)\ **Post date:** [January 11, 2022, 4:56pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/254 "2022-01-11T16:56:16Z")
Not sure if I’ve mentioned it before, but Win7 is still awesome. /rant Now, getting more to the point, it would have been nice if dx9 was kept on board, with a per launch revert to the recommended \>=dx11 version, if only for the debugging benefit that it brings - not only once it helped more or less technically inclined people to help debug issues with the game, as far as I could tell from the forums. ---
**Author:** ![Aisha\_Katalen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aisha_katalen/32/387724_2.png) [@Aisha\_Katalen](https://forums.eveonline.com/u/Aisha_Katalen)\ **Post date:** [January 11, 2022, 7:15pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/255 "2022-01-11T19:15:46Z")
You still haven’t mentioned what video card you have. ---
**Author:** ![Shirley\_Ding-Dong](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shirley_ding-dong/32/303582_2.png) [@Shirley\_Ding-Dong](https://forums.eveonline.com/u/Shirley_Ding-Dong)\ **Post date:** [January 11, 2022, 7:43pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/256 "2022-01-11T19:43:11Z")
XRay7 Might be the graphics card you are using I have the same problem here I’m using an old laptop with Intel HD 3000 integrated graphics ( I am quite poor lol) Although I have Direct x 11 installed the GPU doesn’t see it - Only compatible with Direct X 10.1 apparently. Alas - no more EVE for me until I can afford a new laptop ---
**Author:** ![TiberianSun371AlexW](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tiberiansun371alexw/32/510819_2.png) [@TiberianSun371AlexW](https://forums.eveonline.com/u/TiberianSun371AlexW)\ **Post date:** [January 11, 2022, 8:02pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/257 "2022-01-11T20:02:51Z")
I don’t think there is any idea of discontinuation of support for 32-bit programs anytime soon so I don’'t see why even bother ---
**Author:** ![XRay7](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xray7/32/427500_2.png) [@XRay7](https://forums.eveonline.com/u/XRay7)\ **Post date:** [January 12, 2022, 11:21am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/258 "2022-01-12T11:21:07Z")
Thats exactly what a GM told me in the report. Windows has dx12 but graphiccard only dx10.1 but will need dx11. Thats not fair. CCP told it will stop for dx9, it was never said they also stop for dx10! We must protest! 😡 😡 😡 ---
**Author:** ![Uriel\_the\_Flame](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/uriel_the_flame/32/490165_2.png) [@Uriel\_the\_Flame](https://forums.eveonline.com/u/Uriel_the_Flame)\ **Post date:** [January 12, 2022, 11:53am UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/259 "2022-01-12T11:53:31Z")
> [@XRay7](#): > > We must protest! I heard shooting fireworks at the Jita monument is the way to go in such cases. 😏 ---
**Author:** ![CCP\_Caffeine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_caffeine/32/387016_2.png) [@CCP\_Caffeine](https://forums.eveonline.com/u/CCP_Caffeine)\ **Post date:** [January 12, 2022, 3:24pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/260 "2022-01-12T15:24:32Z")
I’m afraid EVE has never supported Direct X 10, so support wasn’t dropped for it at the same time as DirectX 9. Direct X 11 (Feature level 11\_0) is currently the only Direct X level we support on Windows. ---
**Author:** ![Aisha\_Katalen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aisha_katalen/32/387724_2.png) [@Aisha\_Katalen](https://forums.eveonline.com/u/Aisha_Katalen)\ **Post date:** [January 12, 2022, 5:41pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/261 "2022-01-12T17:41:25Z")
You keep not mentioning what videocard you have, even though you’ve been asked repeatedly. It’s almost as if you damn well know your vidcard is the issue but you’re avoiding that and are trying to make _your_ problem somebody else’s problem. All while lacking the understanding that it really **is** your problem and no amount of… talking is going to solve it. ---
**Author:** ![MalcomReynolds\_Serenity](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malcomreynolds_serenity/32/385107_2.png) [@MalcomReynolds\_Serenity](https://forums.eveonline.com/u/MalcomReynolds_Serenity)\ **Post date:** [January 12, 2022, 6:38pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/262 "2022-01-12T18:38:34Z")
> [@Schnooglemuck](#): > > entioned it before, but Win7 is still awesome. /rant > Now, getting more to the point, it would have been nice if dx9 was kept on board, with a per launch revert to the recommended \>=dx11 version, if only for the debugging benefit that it brings - not only once it helped more or less technically inclined people to help debug issues with the game, as far as I could tell from the for Intel HD graphics 3000 supports DX 11.1 that said, that is about a 8-11 year old computer, why continue to torture yourself with that computer when you can buy a 300 dollar laptop that will absolutely run circles around what you have now? May be able to build one for less, but parts are pretty tight right now ---
**Author:** ![Korvin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/korvin/32/272170_2.png) [@Korvin](https://forums.eveonline.com/u/Korvin)\ **Post date:** [January 12, 2022, 10:59pm UTC](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616/263 "2022-01-12T22:59:33Z")
Intel HD graphics 3000 supports only DX 10.1, not 11. [Previous page](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616.md?page=10) [Next page](https://forums.eveonline.com/t/improving-the-foundation-directx-9-phase-out/338616.md?page=12)