# Installing

**URL:** <https://forums.eveonline.com/t/installing/323994>\
**Category:** EVE Launcher\
**Created:** [August 16, 2021, 5:50am UTC](https://forums.eveonline.com/t/installing/323994 "2021-08-16T05:50:45Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Luscius\_Uta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/luscius_uta/32/385796_2.png) [@Luscius\_Uta](https://forums.eveonline.com/u/Luscius_Uta)\
**Post date:** [August 16, 2021, 5:50am UTC](https://forums.eveonline.com/t/installing/323994/1 "2021-08-16T05:50:46Z")

</div>

Sometimes after I enter my credentials, the launcher says “Installing…” and doesn’t let me log in. Sometimes the “installing…” text changes to “Ready” after short time, but sometimes it literally stays forever until I restart the launcher. Is there a way to fix this problem?

---

<div class="post-metadata">

**Author:** ![Zhalyd\_Lyehin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zhalyd_lyehin/32/358574_2.png) [@Zhalyd\_Lyehin](https://forums.eveonline.com/u/Zhalyd_Lyehin)\
**Post date:** [August 16, 2021, 6:16am UTC](https://forums.eveonline.com/t/installing/323994/2 "2021-08-16T06:16:17Z")

</div>

Have you tried turning the launcher off and on again? 😂

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [November 14, 2021, 6:16am UTC](https://forums.eveonline.com/t/installing/323994/3 "2021-11-14T06:16:26Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.