# Invalid URL --the Web of verify mail told me this when I logging to Singularity **URL:** \ **Category:** Test Server Feedback\ **Created:** [September 21, 2020, 5:49pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364 "2020-09-21T17:49:31Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Machines\_Sleeping](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/machines_sleeping/32/230826_2.png) [@Machines\_Sleeping](https://forums.eveonline.com/u/Machines_Sleeping)\ **Post date:** [September 21, 2020, 5:49pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/1 "2020-09-21T17:49:31Z")
Hi~ I found that I could not logging Singularity just now, I know that after a period of not logging in, I need to re-add my account to the launcher first，then I got the mail in my mailbox, unfortunately, when I click verify, the page says “Bad Request - Invalid URL HTTP Error 400. The request URL is invalid.” The following pic is the screenshot : [clicked verify.png](https://ccpcommunity.zendesk.com/attachments/token/evReH2WvsAwwz5TD84AVa0nbh/?name=clicked+verify.png) I logged it before, I hope I can log in future XD, what should I do? ---
**Author:** ![Machines\_Sleeping](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/machines_sleeping/32/230826_2.png) [@Machines\_Sleeping](https://forums.eveonline.com/u/Machines_Sleeping)\ **Post date:** [September 21, 2020, 5:56pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/2 "2020-09-21T17:56:46Z")
![clicked verify](https://global.discourse-cdn.com/eveonline/original/3X/1/b/1b312b6896be46549d3980d2d34caab07cde161a.png) seems like I just learn to use this lol, I can add the pic in here… T\_T ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [September 21, 2020, 6:40pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/3 "2020-09-21T18:40:46Z")
As best I can remember, verification emails do not work on the Singularity server; the only contents cloned over are the actual accounts, not all the back-end account management processes (which is why there is also no account management interface or support ticket system for Sisi logins). CCP does not have an additional two-factor authentication server set up to support Sisi connections. ---
**Author:** ![Maximum\_Adrenaline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/maximum_adrenaline/32/230864_2.png) [@Maximum\_Adrenaline](https://forums.eveonline.com/u/Maximum_Adrenaline)\ **Post date:** [September 21, 2020, 11:06pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/4 "2020-09-21T23:06:34Z")
I have the same problem. what to do? ---
**Author:** ![Rick\_Mackling](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rick_mackling/32/373462_2.png) [@Rick\_Mackling](https://forums.eveonline.com/u/Rick_Mackling)\ **Post date:** [September 21, 2020, 11:51pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/5 "2020-09-21T23:51:15Z")
Also seeing this error. Bug report submitted for Singularity. ![image](https://global.discourse-cdn.com/eveonline/original/3X/e/3/e3d2f541d0445c1401856978702f5cfa443c300f.png) ---
**Author:** ![Xenotrigger](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xenotrigger/32/230867_2.png) [@Xenotrigger](https://forums.eveonline.com/u/Xenotrigger)\ **Post date:** [September 22, 2020, 12:03am UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/6 "2020-09-22T00:03:10Z")
I am also seeing this and submitted a support ticket and got promptly told to post in here as player experience doesn’t handle singularity SMH ---
**Author:** ![Rick\_Mackling](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rick_mackling/32/373462_2.png) [@Rick\_Mackling](https://forums.eveonline.com/u/Rick_Mackling)\ **Post date:** [September 22, 2020, 3:07am UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/7 "2020-09-22T03:07:56Z")
Yes - I got the same. That is correct though. GMs don’t have authority over SiSi like they do Tranq. SiSi is the test server, so sometimes… ■■■■ breaks. I’m sure they’ll resolve it soon enough. ---
**Author:** ![Hehaw\_Jimbojohnson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hehaw_jimbojohnson/32/222336_2.png) [@Hehaw\_Jimbojohnson](https://forums.eveonline.com/u/Hehaw_Jimbojohnson)\ **Post date:** [September 22, 2020, 5:49am UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/8 "2020-09-22T05:49:04Z")
Yep, its broke. When your SiSi token expires for any given account you’re boned because you can’t verify to re-add. ---
**Author:** ![Machines\_Sleeping](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/machines_sleeping/32/230826_2.png) [@Machines\_Sleeping](https://forums.eveonline.com/u/Machines_Sleeping)\ **Post date:** [September 24, 2020, 1:11pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/9 "2020-09-24T13:11:16Z")
It dose make sence, seems like the test service has not a 2-step auth, anyway, it is work now!! ![image](https://global.discourse-cdn.com/eveonline/original/3X/e/2/e2cdc6475fc6a2ee4a458f1ed6e1b679b5ca134e.png) fixed!! thank you all, guys~ ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [December 23, 2020, 1:11pm UTC](https://forums.eveonline.com/t/invalid-url-the-web-of-verify-mail-told-me-this-when-i-logging-to-singularity/268364/10 "2020-12-23T13:11:30Z")
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