# Issue claiming Omega double exp weekend reward **URL:** \ **Category:** Mac Issues\ **Created:** [November 16, 2018, 1:49pm UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910 "2018-11-16T13:49:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![John\_D13](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/john_d13/32/82153_2.png) [@John\_D13](https://forums.eveonline.com/u/John_D13)\ **Post date:** [November 16, 2018, 1:49pm UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/1 "2018-11-16T13:49:28Z")
I logged in as Alpha clone but decided the extra exp was worth it, so I upgraded to Omega. However I can’t seem to claim the Day 1 Omega skill points. Image of the issue is below. ![image](https://global.discourse-cdn.com/eveonline/original/3X/9/f/9f5fe4059cdbc340debe7ce08f75b375cf3464ba.jpeg) ---
**Author:** ![Eric\_Kalfren](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eric_kalfren/32/110261_2.png) [@Eric\_Kalfren](https://forums.eveonline.com/u/Eric_Kalfren)\ **Post date:** [November 16, 2018, 1:58pm UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/2 "2018-11-16T13:58:21Z")
I’d file a ticket mate. See if they can sort it out for you ---
**Author:** ![Do\_Little](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/do_little/32/411571_2.png) [@Do\_Little](https://forums.eveonline.com/u/Do_Little)\ **Post date:** [November 16, 2018, 2:05pm UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/3 "2018-11-16T14:05:44Z")
I don’t see the “claim all” button for day 1 which suggests you may have claimed the reward before upgrading. If true, you really aren’t entitled to the Omega reward but, in the circumstances the GM may give it to you anyway since the intended purpose of the reward (getting you to upgrade) was achieved! ---
**Author:** ![Nankeen\_Heron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nankeen_heron/32/288904_2.png) [@Nankeen\_Heron](https://forums.eveonline.com/u/Nankeen_Heron)\ **Post date:** [November 17, 2018, 12:18am UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/4 "2018-11-17T00:18:55Z")
Day 2, Omega. Claim all. Click. Click. Click click click click click etc. ![Login](https://global.discourse-cdn.com/eveonline/original/3X/2/d/2dcde36375146a8169faf9fbdfdc6acfb532190e.jpeg) ---
**Author:** ![Vertiggo\_Andumi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vertiggo_andumi/32/210905_2.png) [@Vertiggo\_Andumi](https://forums.eveonline.com/u/Vertiggo_Andumi)\ **Post date:** [November 17, 2018, 10:13am UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/5 "2018-11-17T10:13:03Z")
None of my accounts let me click. Yesterday I believe it behaved the same way until downtime hit. Time will tell (or at least one more hour of time). ---
**Author:** ![peni\_Hita](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/peni_hita/32/107006_2.png) [@peni\_Hita](https://forums.eveonline.com/u/peni_Hita)\ **Post date:** [November 17, 2018, 1:25pm UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/6 "2018-11-17T13:25:21Z")
Same. Clicking Day 2 does nothing…click…click…click ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [February 15, 2019, 1:25pm UTC](https://forums.eveonline.com/t/issue-claiming-omega-double-exp-weekend-reward/120910/7 "2019-02-15T13:25:22Z")
Closed on February 15, 2019, 1:25pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.