# Issue logging in after downtime

**URL:** <https://forums.eveonline.com/t/issue-logging-in-after-downtime/349465>\
**Category:** General Issues\
**Created:** [February 11, 2022, 12:22pm UTC](https://forums.eveonline.com/t/issue-logging-in-after-downtime/349465 "2022-02-11T12:22:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Slazanger](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/slazanger/32/421343_2.png) [@Slazanger](https://forums.eveonline.com/u/Slazanger)\
**Post date:** [February 11, 2022, 12:22pm UTC](https://forums.eveonline.com/t/issue-logging-in-after-downtime/349465/1 "2022-02-11T12:22:29Z")

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I’m unable to log in after downtime today… It was working fine before but now im stuck…

I can log into the test servers fine, however on tranquillity i dont even get a window load…

I’ve verified the shared cache, rebooted multiple times and nothing…

When i load it with loglite, the last message is “Failed to get a valid ballpark in time after trying 30 times”

Any ideas ?

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [May 12, 2022, 12:23pm UTC](https://forums.eveonline.com/t/issue-logging-in-after-downtime/349465/2 "2022-05-12T12:23:26Z")

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