# Issues with mail service may be preventing receipt of verification emails **URL:** \ **Category:** General Discussion\ **Created:** [March 17, 2020, 11:04pm UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343 "2020-03-17T23:04:40Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![FC\_Convict](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fc_convict/32/451520_2.png) [@FC\_Convict](https://forums.eveonline.com/u/FC_Convict)\ **Post date:** [March 17, 2020, 11:04pm UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/1 "2020-03-17T23:04:41Z")
**UPDATE:** Mail services should now be operating properly again. Thank you for your bearing with us! If you experience any further issues with verification emails please reach out to our customer support team - [support@eveonline.com](mailto:support@eveonline.com) * * * We are experiencing some issues with our mail services. Players attempting to create accounts or requiring a verification email in order to log in, change passwords etc. won’t be able to perform those actions until the matter is resolved. We’re working on it now. ---
**Author:** ![FC\_Convict](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fc_convict/32/451520_2.png) [@FC\_Convict](https://forums.eveonline.com/u/FC_Convict)\ **Post date:** [March 17, 2020, 11:04pm UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/2 "2020-03-17T23:04:58Z")
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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\ **Post date:** [March 18, 2020, 9:46am UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/3 "2020-03-18T09:46:22Z")
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**Author:** ![Chan\_aar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chan_aar/32/377560_2.png) [@Chan\_aar](https://forums.eveonline.com/u/Chan_aar)\ **Post date:** [March 18, 2020, 10:11am UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/4 "2020-03-18T10:11:25Z")
Could this also be affecting the “you have 24 hours left on your subscription” mails? I have received the 6 day warning but not the 24 hour warning … logged in to alpha state … ---
**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\ **Post date:** [March 18, 2020, 10:18am UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/5 "2020-03-18T10:18:28Z")
Not knowing how the email system works, I would assume it possibly could have had an effect on those type of emails as well. ---
**Author:** ![FC\_Convict](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fc_convict/32/451520_2.png) [@FC\_Convict](https://forums.eveonline.com/u/FC_Convict)\ **Post date:** [March 18, 2020, 11:37am UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/6 "2020-03-18T11:37:31Z")
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**Author:** ![FC\_Convict](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fc_convict/32/451520_2.png) [@FC\_Convict](https://forums.eveonline.com/u/FC_Convict)\ **Post date:** [June 16, 2020, 11:37am UTC](https://forums.eveonline.com/t/issues-with-mail-service-may-be-preventing-receipt-of-verification-emails/226343/7 "2020-06-16T11:37:36Z")
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