# January 2020 Release - Known Issues **URL:** \ **Category:** Announcements\ **Tags:** release, official\ **Created:** [January 16, 2020, 10:49am UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009 "2020-01-16T10:49:10Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Delila\_Caderu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/delila_caderu/32/263838_2.png) [@Delila\_Caderu](https://forums.eveonline.com/u/Delila_Caderu)\ **Post date:** [January 17, 2020, 12:54pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/21 "2020-01-17T12:54:05Z")
2 support tcikets snt, no reply - time to cancel all my subscriptions ---
**Author:** ![Savo\_Kaitner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/savo_kaitner/32/194368_2.png) [@Savo\_Kaitner](https://forums.eveonline.com/u/Savo_Kaitner)\ **Post date:** [January 17, 2020, 12:56pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/22 "2020-01-17T12:56:43Z")
Ec’s on 1/17 UST not spawning in systems… ---
**Author:** ![MegaBolt\_2k](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/megabolt_2k/32/172121_2.png) [@MegaBolt\_2k](https://forums.eveonline.com/u/MegaBolt_2k)\ **Post date:** [January 17, 2020, 1:05pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/23 "2020-01-17T13:05:53Z")
Emergency Conduits not spawning in systems ---
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [January 17, 2020, 2:18pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/24 "2020-01-17T14:18:16Z")
Hi @Delila_Caderu, Apologies for the late reply. The server was experiencing some performance and chat issues before downtime, but these should be resolved now. Are you still experiencing these problems? ---
**Author:** ![Delila\_Caderu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/delila_caderu/32/263838_2.png) [@Delila\_Caderu](https://forums.eveonline.com/u/Delila_Caderu)\ **Post date:** [January 17, 2020, 2:38pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/25 "2020-01-17T14:38:59Z")
As of the patch up to now. I have reinstalled EVE, problem persists. Extreme lag and disconnects. Chat still not working properly as well. ---
**Author:** ![Arisha\_Moon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arisha_moon/32/420765_2.png) [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\ **Post date:** [January 17, 2020, 2:40pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/26 "2020-01-17T14:40:19Z")
sometimes it work, sometimes it dont… gg ccp ![](https://global.discourse-cdn.com/eveonline/original/3X/b/8/b8296807aa36f77dce6d567ffafaf0454fb806ce.jpeg) ---
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [January 17, 2020, 2:51pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/27 "2020-01-17T14:51:45Z")
Looks like you still have yesterdays version of the game @Arisha_Moon. I’d suggest restarting your launcher and making sure it patches to the latest version that was deployed at downtime today. ---
**Author:** ![Arisha\_Moon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arisha_moon/32/420765_2.png) [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\ **Post date:** [January 17, 2020, 2:52pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/28 "2020-01-17T14:52:32Z")
already did… then i could log in, now i wanted start and other character and same error… ---
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [January 17, 2020, 2:53pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/29 "2020-01-17T14:53:24Z")
Well that is very strange. 😕 Are you launching all the characters from the same launcher? ---
**Author:** ![Arisha\_Moon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arisha_moon/32/420765_2.png) [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\ **Post date:** [January 17, 2020, 2:56pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/30 "2020-01-17T14:56:15Z")
yes, as i said. it worked. after 15 min it did not worked. now i restarted and made some voodoo, it work again… looks like the 32 bit launcher is damaged ---
**Author:** ![Delila\_Caderu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/delila_caderu/32/263838_2.png) [@Delila\_Caderu](https://forums.eveonline.com/u/Delila_Caderu)\ **Post date:** [January 17, 2020, 3:01pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/31 "2020-01-17T15:01:34Z")
AAAAANd another disconnect ---
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [January 17, 2020, 3:10pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/32 "2020-01-17T15:10:29Z")
Thanks for the update, we unfortunately cannot see anything that would currently be causing these issues, so it may possibly be related to your internet connection. Chat **should** be stable at the moment, and there **should** also not be any major lag, as far we can tell at this time. A few Null systems are on a slightly more loaded node, which means they may occasionally experience some TiDi, but nothing that would cause lag. This page contains some suggestions for troubleshooting these sorts of issues, which may help you out: [https://support.eveonline.com/hc/en-us/articles/201827699-Network-communication-between-your-computer-and-the-EVE-Online-server-has-been-interrupted-](https://support.eveonline.com/hc/en-us/articles/201827699-Network-communication-between-your-computer-and-the-EVE-Online-server-has-been-interrupted-) ---
**Author:** ![Delila\_Caderu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/delila_caderu/32/263838_2.png) [@Delila\_Caderu](https://forums.eveonline.com/u/Delila_Caderu)\ **Post date:** [January 17, 2020, 3:14pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/33 "2020-01-17T15:14:40Z")
Internet is fine, ping 22ms, download 20.67 Mbps, upload 3.64Mbps. I have no other program problems except for EVE ---
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [January 17, 2020, 3:21pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/34 "2020-01-17T15:21:50Z")
Thanks for the info! Unfortunately ping, and download/upload speed are not always good indicators of the overall health of the multiple connections between your computer and the EVE server. As we can see that this is likely not an issue with the server itself, I’d suggest submitting a support ticket and our GMs will hopefully be able to troubleshoot this further with you. I hope this gets sorted for you, sorry again for the issues you’re experiencing ---
**Author:** ![Delila\_Caderu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/delila_caderu/32/263838_2.png) [@Delila\_Caderu](https://forums.eveonline.com/u/Delila_Caderu)\ **Post date:** [January 17, 2020, 3:22pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/35 "2020-01-17T15:22:50Z")
Did a support ticket yesterday, no reply. unsubbing ---
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [January 17, 2020, 3:30pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/36 "2020-01-17T15:30:30Z")
I understand your frustration. Hopefully our GMs can get back to you soon. ---
**Author:** ![Sylvia\_Kildare](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sylvia_kildare/32/416948_2.png) [@Sylvia\_Kildare](https://forums.eveonline.com/u/Sylvia_Kildare)\ **Post date:** [January 17, 2020, 3:41pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/37 "2020-01-17T15:41:51Z")
> [@Uriel\_the\_Flame](#): > > Maybe it is just me but none of my bookmarks show up in space. Tried turning visibility off and on on the specific shared bookmark folder. Tried to turn visibility off and on for both personal and shared bookmarks on the sensor overlay (above “health” bars). Tried docking up and undocking and repeating the above. Issue persists. > > Edit: Also tried turning off then on the main switch of the sensor overlay. I didn’t play a lot on Thursday, but this is the one bug I noticed as well. Was able to approach a shared bookmark on grid with one of my toons but not able to see in space. As you did, I turned off shared bookmarks and personal bookmarks showing on the radar, then turned them back on. I also checked in People and Places to make sure all the shared folders (formerly corporate locations in this case) were marked with a green eye for visible in space… and they were. However, I’d noticed this issue sporadically in the past. There are times when one of my 3 mains can’t see the same corp bookmarks or personal bookmarks (which are in the same spot for all 3 toons) in space… but the other 2 can. This issue pre-dated the shared bookmarks system that launched in November 2019, too. ---
**Author:** ![Sylvia\_Kildare](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sylvia_kildare/32/416948_2.png) [@Sylvia\_Kildare](https://forums.eveonline.com/u/Sylvia_Kildare)\ **Post date:** [January 17, 2020, 4:00pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/38 "2020-01-17T16:00:19Z")
> [@CCP\_Dopamine](#): > > Moa displays Toxic cloud effect without a SKIN applied What the… this is the most entertaining-sounding bug I’ve ever heard of. And probably the most fun since at LEAST the “put skins on any ship” bug I didn’t take part in myself but certainly saw the fruits of others’ labor on youtube/reddit/imgur/the forums/in-game. ---
**Author:** ![Arisha\_Moon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arisha_moon/32/420765_2.png) [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\ **Post date:** [January 17, 2020, 4:01pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/39 "2020-01-17T16:01:32Z")
the lanucher tries all the time to install some things… but the clients already running… ![](https://global.discourse-cdn.com/eveonline/original/3X/f/2/f21c176c40a856e4b143504b4bd5f8cce748b4fc.png) ---
**Author:** ![Sylvia\_Kildare](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sylvia_kildare/32/416948_2.png) [@Sylvia\_Kildare](https://forums.eveonline.com/u/Sylvia_Kildare)\ **Post date:** [January 17, 2020, 4:26pm UTC](https://forums.eveonline.com/t/january-2020-release-known-issues/212009/40 "2020-01-17T16:26:41Z")
Try closing all your clients and then seeing if it can update? [Previous page](https://forums.eveonline.com/t/january-2020-release-known-issues/212009.md?page=1) [Next page](https://forums.eveonline.com/t/january-2020-release-known-issues/212009.md?page=3)