# Lack of communication from ccp

**URL:** <https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816>\
**Category:** General Discussion\
**Created:** [November 14, 2020, 12:17pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816 "2020-11-14T12:17:42Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Joe\_Monso](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joe_monso/32/247363_2.png) [@Joe\_Monso](https://forums.eveonline.com/u/Joe_Monso)\
**Post date:** [November 14, 2020, 12:17pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/1 "2020-11-14T12:17:42Z")

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A lot of people for over 20 hours now have a blank local and CORP chat,

The fact ccp is completely silent on this matter really upset me and make me lose the little faith I had left of the game.

CCP can you please be better when it comes to communicating with your customers?

thanks sincerely a 2005 player

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**Author:** ![Gaius\_Mileghere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gaius_mileghere/32/258417_2.png) [@Gaius\_Mileghere](https://forums.eveonline.com/u/Gaius_Mileghere)\
**Post date:** [November 14, 2020, 12:20pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/2 "2020-11-14T12:20:27Z")

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do you have an acknowledgement of ticket? They may be busy on other issues or, you know, have private lives. 🙂

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**Author:** ![Xeux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xeux/32/428022_2.png) [@Xeux](https://forums.eveonline.com/u/Xeux)\
**Post date:** [November 14, 2020, 12:22pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/3 "2020-11-14T12:22:02Z")

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Doesn’t everybody use discord now? We ought to get rid of the in-game chat.

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**Author:** ![Ramona\_McCandless](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ramona_mccandless/32/468438_2.png) [@Ramona\_McCandless](https://forums.eveonline.com/u/Ramona_McCandless)\
**Post date:** [November 14, 2020, 12:23pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/4 "2020-11-14T12:23:24Z")

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How can they not be silent if chat is down? Duh

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**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [November 14, 2020, 12:27pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/5 "2020-11-14T12:27:46Z")

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> [@Xeux](#):
>
> Doesn’t everybody use discord now?

For ascii art you have to use game chat.

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**Author:** ![Xeux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xeux/32/428022_2.png) [@Xeux](https://forums.eveonline.com/u/Xeux)\
**Post date:** [November 14, 2020, 12:31pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/6 "2020-11-14T12:31:46Z")

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Ah yes. The young lady. Of course. No wonder the OP is upset.

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**Author:** ![Cade102](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cade102/32/462300_2.png) [@Cade102](https://forums.eveonline.com/u/Cade102)\
**Post date:** [November 14, 2020, 12:40pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/7 "2020-11-14T12:40:58Z")

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> **[Update On Chat System Issues | EVE Online](https://www.eveonline.com/article/pl2ufa/update-on-chat-system-issues)**
>
> Take a look at this dev blog for more information on the current status of the chat system in EVE Online, and efforts to resolve issues.

“If our current efforts do not yield positive results by the end of January [2019], we’ll begin the process of investigating the reinstatement of the original chat back end, which despite its future limitations, served New Eden reliably in the past.”

![travolta](https://global.discourse-cdn.com/eveonline/original/3X/5/4/545f7d6c8b716be410d44f465b535ea8b53ae19b.gif)

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**Author:** ![Solstice\_Projekt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solstice_projekt/32/503293_2.png) [@Solstice\_Projekt](https://forums.eveonline.com/u/Solstice_Projekt)\
**Post date:** [November 14, 2020, 3:04pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/8 "2020-11-14T15:04:07Z")

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What are the odds he didn’t even file a ticket?

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**Author:** ![Joe\_Monso](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joe_monso/32/247363_2.png) [@Joe\_Monso](https://forums.eveonline.com/u/Joe_Monso)\
**Post date:** [November 14, 2020, 3:12pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/9 "2020-11-14T15:12:39Z")

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i don’t get all the hate, the fact is stuff is broken

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**Author:** ![Xeux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xeux/32/428022_2.png) [@Xeux](https://forums.eveonline.com/u/Xeux)\
**Post date:** [November 14, 2020, 3:14pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/10 "2020-11-14T15:14:23Z")

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Your thread was conceived with entitlement. People hate entitlement.

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**Author:** ![Joe\_Monso](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joe_monso/32/247363_2.png) [@Joe\_Monso](https://forums.eveonline.com/u/Joe_Monso)\
**Post date:** [November 14, 2020, 3:17pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/11 "2020-11-14T15:17:15Z")

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oh wow im soo entitled, to a company that actually communicated with their paying customers when stuff break that again they are PAYING FOR

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**Author:** ![Xeux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xeux/32/428022_2.png) [@Xeux](https://forums.eveonline.com/u/Xeux)\
**Post date:** [November 14, 2020, 3:19pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/12 "2020-11-14T15:19:10Z")

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Yeah. There you go again.

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**Author:** ![Joe\_Monso](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joe_monso/32/247363_2.png) [@Joe\_Monso](https://forums.eveonline.com/u/Joe_Monso)\
**Post date:** [November 14, 2020, 3:23pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/13 "2020-11-14T15:23:51Z")

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man jokes on me to actually assume I would get a working product i paid for.

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**Author:** ![Pozdro\_Tubylcy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pozdro_tubylcy/32/265318_2.png) [@Pozdro\_Tubylcy](https://forums.eveonline.com/u/Pozdro_Tubylcy)\
**Post date:** [November 14, 2020, 3:24pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/14 "2020-11-14T15:24:08Z")

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I can communicate with CCP anytime I want

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<div class="post-metadata">

**Author:** ![Joe\_Monso](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joe_monso/32/247363_2.png) [@Joe\_Monso](https://forums.eveonline.com/u/Joe_Monso)\
**Post date:** [November 14, 2020, 3:26pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/15 "2020-11-14T15:26:25Z")

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i did , im sure il get my standard copy paste reply in 2-3 weeks 🙂

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<div class="post-metadata">

**Author:** ![Solstice\_Projekt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solstice_projekt/32/503293_2.png) [@Solstice\_Projekt](https://forums.eveonline.com/u/Solstice_Projekt)\
**Post date:** [November 14, 2020, 4:23pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/16 "2020-11-14T16:23:23Z")

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Ah, well …  
… update us when you get reply!

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**Author:** ![Shipwreck\_Jones](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shipwreck_jones/32/274382_2.png) [@Shipwreck\_Jones](https://forums.eveonline.com/u/Shipwreck_Jones)\
**Post date:** [November 14, 2020, 4:46pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/17 "2020-11-14T16:46:51Z")

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> [@Joe\_Monso](#):
>
> man jokes on me to actually assume I would get a working product i paid for.

All games have bugs, and I’m not sure why you’d think that 17 year old MMO that is in constant development would be an exception. Could things be better? Of course. But it could also be a lot worse. There are companies out there that have no qualms when it comes to shipping broken games -and that is reflected in the quality of their product. Eve **is not** an example of that. Naturally, things could be better, but CCP certainly doesn’t deserve the hostility you’re sending their way. I’m sure that fixing some bugs can be some seriously challenging and time consuming work, and they are most certainly not one of the companies that are willing to foist broken products upon their customers. So, I don’t know. Maybe file your bug reports and support tickets, work around the problem the best you are able, and be a little more understanding Karen.

![image](https://global.discourse-cdn.com/eveonline/original/3X/9/c/9c386a5589939f61d68e9f5b0571c4de005e3224.jpeg)

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<div class="post-metadata">

**Author:** ![Joe\_Monso](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joe_monso/32/247363_2.png) [@Joe\_Monso](https://forums.eveonline.com/u/Joe_Monso)\
**Post date:** [November 14, 2020, 4:48pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/18 "2020-11-14T16:48:58Z")

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> [@Shipwreck\_Jones](#):
>
> > [@Joe\_Monso](#):
> >
> > y assume I would get a working product i paid for.
> 
> All games have bugs, and I’m not sure why you’d think that 17 year old MMO that is in constant development would be an exception. Could things be better? Of course. But it could also be a lot worse. There are companies out there that have no qualms when it comes to shipping broken games -and that is reflected in the quality of their product. Eve **is not** an example of that. Naturally, things could be better, but CCP certainly d

who is this KAREN ? is she single

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**Author:** ![Xuxe\_Xu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xuxe_xu/32/464660_2.png) [@Xuxe\_Xu](https://forums.eveonline.com/u/Xuxe_Xu)\
**Post date:** [November 14, 2020, 5:46pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/19 "2020-11-14T17:46:04Z")

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> [@Joe\_Monso](#):
>
> a 2005 player

Sorry, friend, but this is difficult to believe.

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**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\
**Post date:** [November 14, 2020, 5:50pm UTC](https://forums.eveonline.com/t/lack-of-communication-from-ccp/279816/20 "2020-11-14T17:50:18Z")

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this is why ccp doesn’t pay attention to the whining on the forums

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