# Launcher can't donwload a file - keeps restarting at about 50MBs **URL:** \ **Category:** EVE Launcher\ **Created:** [March 17, 2026, 8:10pm UTC](https://forums.eveonline.com/t/launcher-cant-donwload-a-file-keeps-restarting-at-about-50mbs/508420 "2026-03-17T20:10:29Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Pileto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pileto/32/493944_2.png) [@Pileto](https://forums.eveonline.com/u/Pileto)\ **Post date:** [March 17, 2026, 8:10pm UTC](https://forums.eveonline.com/t/launcher-cant-donwload-a-file-keeps-restarting-at-about-50mbs/508420/1 "2026-03-17T20:10:29Z")
Eve launcher got updated to the latest version 1.13.1. Then started to try and update the game files, which failed at about 50MBs donwload and keeps restarting non-stop. I ran Loglite so can anyone help with this please: `Queueing event eve_launcher.electron.eve_client.GameClientUpdateStarted` `Starting download of build 3253748 for tranquility.` `Event sent ``type.evetech.net/eve_launcher.electron.eve_client.GameClientUpdateStarted` `Excluded 227 files from the manifest, leaving 0 entries` `Downloading 0 binary files (0 B)` `The manifest contained no entries to download { cdn: 1 }` `Downloaded 0 files (0,00 B) in Unknown time` `Average download speed: 0,00 B/s` `Queueing event eve_launcher.electron.eve_client.CopyingFilesStarted` `Copying 227 files (412 MB) to ‘D:\EVE\SharedCache\tq’` `Event sent ``type.evetech.net/eve_launcher.electron.eve_client.CopyingFilesStarted` `Removing old binaries` `Copying binaries from ResFiles` `Finished copying 227 files to ‘D:\EVE\SharedCache\tq’ in 0.154 seconds` `Queueing event eve_launcher.electron.eve_client.CopyingFilesFinished` `Event sent ``type.evetech.net/eve_launcher.electron.eve_client.CopyingFilesFinished` `Failed to read saved prerequisites file: ENOENT: no such file or directory, open ‘C:\Users\Kmeta.ccp.prerequisites’ Error: ENOENT: no such file or directory, open ‘C:\Users\Kmeta.ccp.prerequisites’` `at async open (node:internal/fs/promises:641:25)` `at async readFile (node:internal/fs/promises:1245:14)` `at async D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2229836` `at async D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2229808` `at async wt.installProductPrerequisitesAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2229779)` `at async wt.installPrerequisitesAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2220633)` `at async wt.startAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2217671) {` `errno: -4058,` `code: ‘ENOENT’,` `syscall: ‘open’,` `path: ‘C:\Users\Kmeta\.ccp\.prerequisites’` `}` `No prerequisites found for product eve-online` `Excluded 52230 files from the manifest, leaving 14 entries` `Downloading 14 prefetch files (746 MB)` `Preparing to download 14 files { cdn: 2, concurrent: 10 }` `Copying executables 227/227` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 1) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Downloaded 8.16 MiB/711.63 MiB at 10.59 MiB/s` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 2) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 3) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Downloaded 19.43 MiB/711.63 MiB at 17.00 MiB/s` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 4) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 5) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Downloaded 30.78 MiB/711.63 MiB at 11.49 MiB/s` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 6) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 7) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Downloaded 41.99 MiB/711.63 MiB at 16.80 MiB/s` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 8) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 9) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Downloaded 53.19 MiB/711.63 MiB at 11.40 MiB/s` `Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 10) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` `Downloaded 0 files (58,92 MiB) in 5.478 seconds` `Average download speed: 10,76 MiB/s` `Downloaded 61.03 MiB/711.63 MiB at 12.97 MiB/s` `Queueing event eve_launcher.electron.eve_client.GameClientUpdateFailed` `Server manager encountered an error Failed to update client for eve-online/tranquility (3253748)` `Some files could not be downloaded, patching will need to be restarted v [ClientUpdateFailedError]: Failed to update client for eve-online/tranquility (3253748)` `Some files could not be downloaded, patching will need to be restarted` `at v.from (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2443517)` `at wt.startAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2218421) {` `cause: y [NotAllFilesDownloadedError]: Some files could not be downloaded, patching will need to be restarted` `at st.allEntries (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2196971)` `at async st.start (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2194934) {` `rejections: [[S] ]` `},` `rejections: [` `S [SaveAsError]: Error occurred while saving file to D:\EVE\SharedCache\ResFiles\35.350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439.tmp` `Size mismatch. Expected 166541281 but got 0` `at S.from (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2443517)` `at b.start (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2059698) {` `cause: Error: Size mismatch. Expected 166541281 but got 0` `at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)` `at Object.onceWrapper (node:events:633:28)` `at WriteStream.emit (node:events:519:28)` `at finish (node:internal/streams/writable:955:10)` `at node:internal/streams/writable:936:13` `at process.processTicksAndRejections (node:internal/process/task_queues:90:21)` ---
**Author:** ![Pepe\_Chungus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pepe_chungus/32/493973_2.png) [@Pepe\_Chungus](https://forums.eveonline.com/u/Pepe_Chungus)\ **Post date:** [March 18, 2026, 3:16am UTC](https://forums.eveonline.com/t/launcher-cant-donwload-a-file-keeps-restarting-at-about-50mbs/508420/2 "2026-03-18T03:16:08Z")
I am having the same issue. ---
**Author:** ![Pileto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pileto/32/493944_2.png) [@Pileto](https://forums.eveonline.com/u/Pileto)\ **Post date:** [March 18, 2026, 6:55pm UTC](https://forums.eveonline.com/t/launcher-cant-donwload-a-file-keeps-restarting-at-about-50mbs/508420/3 "2026-03-18T18:55:08Z")
Hi again, Today I started again the launcher and this time it managed to download a smaller update about 150MB in size. After this, it went on to update game files 2 times and download another 750MB. Finally, the game was patched to the latest and I can login. Yesterday I did try to clear cache, delete folders inside the launcher folder and so on, but nothing worked. I did create also a ticket for the support, to which I got 3 replies, but nothing helped. I’m glad that today the launcher managed to update itlsef and the game correctly. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [June 16, 2026, 6:55pm UTC](https://forums.eveonline.com/t/launcher-cant-donwload-a-file-keeps-restarting-at-about-50mbs/508420/4 "2026-06-16T18:55:19Z")
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