# Launcher Error / Inability to Authenticate - 2020/08/03

**URL:** <https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312>\
**Category:** General Discussion\
**Tags:** official\
**Created:** [August 3, 2020, 3:53pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312 "2020-08-03T15:53:12Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Samuel\_Fox](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/samuel_fox/32/328560_2.png) [@Samuel\_Fox](https://forums.eveonline.com/u/Samuel_Fox)\
**Post date:** [August 3, 2020, 4:14pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/21 "2020-08-03T16:14:37Z")

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Y33t!

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**Author:** ![Nakito\_Kobara](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nakito_kobara/32/379065_2.png) [@Nakito\_Kobara](https://forums.eveonline.com/u/Nakito_Kobara)\
**Post date:** [August 3, 2020, 4:15pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/22 "2020-08-03T16:15:05Z")

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May not be a server issue as I cannot get a full trace route to their servers.

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**Author:** ![CCP\_Aurora](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_aurora/32/394780_2.png) [@CCP\_Aurora](https://forums.eveonline.com/u/CCP_Aurora)\
**Post date:** [August 3, 2020, 4:16pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/23 "2020-08-03T16:16:37Z")

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We should now be back and accepting connections.

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**Author:** ![Eckhard\_Richter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eckhard_richter/32/219927_2.png) [@Eckhard\_Richter](https://forums.eveonline.com/u/Eckhard_Richter)\
**Post date:** [August 3, 2020, 4:16pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/24 "2020-08-03T16:16:58Z")

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Guess it could be an ISP layer 1 to layer 3 issue. Or maybe DNS? I’m sure they have server and network operations teams/members looking into it.

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**Author:** ![Julien\_Brellier](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/julien_brellier/32/171562_2.png) [@Julien\_Brellier](https://forums.eveonline.com/u/Julien_Brellier)\
**Post date:** [August 3, 2020, 4:17pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/25 "2020-08-03T16:17:07Z")

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![falcon yahoo](https://global.discourse-cdn.com/eveonline/original/3X/5/9/597823a52040b50ff99b4461b3e52e01e36c15b2.gif)

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**Author:** ![Eckhard\_Richter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eckhard_richter/32/219927_2.png) [@Eckhard\_Richter](https://forums.eveonline.com/u/Eckhard_Richter)\
**Post date:** [August 3, 2020, 4:18pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/26 "2020-08-03T16:18:07Z")

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It’s working again! At least for me!

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**Author:** ![Tiger\_space\_Thedark](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tiger_space_thedark/32/373728_2.png) [@Tiger\_space\_Thedark](https://forums.eveonline.com/u/Tiger_space_Thedark)\
**Post date:** [August 3, 2020, 4:18pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/27 "2020-08-03T16:18:54Z")

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don’t be so pessimistic, give them more hamster

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**Author:** ![loidivo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/loidivo/32/195827_2.png) [@loidivo](https://forums.eveonline.com/u/loidivo)\
**Post date:** [August 3, 2020, 4:22pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/28 "2020-08-03T16:22:28Z")

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Upgrade to Capybara’s, slightly bigger but better Performance.

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**Author:** ![CCP\_Aurora](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_aurora/32/394780_2.png) [@CCP\_Aurora](https://forums.eveonline.com/u/CCP_Aurora)\
**Post date:** [August 3, 2020, 4:23pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/29 "2020-08-03T16:23:22Z")

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Unfortunately Iceland’s got pretty strict exotic animal laws so we have to make due with our current server hardware for now.

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**Author:** ![Revec\_Khaine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/revec_khaine/32/221867_2.png) [@Revec\_Khaine](https://forums.eveonline.com/u/Revec_Khaine)\
**Post date:** [August 3, 2020, 4:27pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/30 "2020-08-03T16:27:10Z")

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i have the exact same issue

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**Author:** ![Tiger\_space\_Thedark](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tiger_space_thedark/32/373728_2.png) [@Tiger\_space\_Thedark](https://forums.eveonline.com/u/Tiger_space_Thedark)\
**Post date:** [August 3, 2020, 4:27pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/31 "2020-08-03T16:27:58Z")

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launcher is up

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**Author:** ![Ramona\_McCandless](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ramona_mccandless/32/468438_2.png) [@Ramona\_McCandless](https://forums.eveonline.com/u/Ramona_McCandless)\
**Post date:** [August 3, 2020, 4:33pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/32 "2020-08-03T16:33:52Z")

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Goatsuckers? How would they help?

No wait thats the Chumbawumba Im thinking of.

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**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\
**Post date:** [August 3, 2020, 4:48pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/33 "2020-08-03T16:48:28Z")

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Chupacabra, I think, is what you were reaching for.

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**Author:** ![Ramona\_McCandless](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ramona_mccandless/32/468438_2.png) [@Ramona\_McCandless](https://forums.eveonline.com/u/Ramona_McCandless)\
**Post date:** [August 3, 2020, 4:50pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/34 "2020-08-03T16:50:53Z")

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Nah, thats what magicians say when doing a trick.

_snap_ the Herpaderp. Thats the one

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**Author:** ![Destiny\_Corrupted](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/destiny_corrupted/32/411527_2.png) [@Destiny\_Corrupted](https://forums.eveonline.com/u/Destiny_Corrupted)\
**Post date:** [August 3, 2020, 4:52pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/35 "2020-08-03T16:52:51Z")

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evelauncher.exe still hangs on exit for me.

Can anyone else confirm?

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**Author:** ![Cygnus\_Carta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cygnus_carta/32/217843_2.png) [@Cygnus\_Carta](https://forums.eveonline.com/u/Cygnus_Carta)\
**Post date:** [August 3, 2020, 5:01pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/36 "2020-08-03T17:01:06Z")

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> [@CCP\_Aurora](#):
>
> You are cleared for flight o7

I’m going to cheat on EVE when MS Flight Sim comes out, it’ll be a long and hot type of side action. I WILL return though, promise.

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**Author:** ![CCP\_Aurora](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_aurora/32/394780_2.png) [@CCP\_Aurora](https://forums.eveonline.com/u/CCP_Aurora)\
**Post date:** [August 3, 2020, 6:40pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/37 "2020-08-03T18:40:26Z")

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> [@Cygnus\_Carta](#):
>
> I’m going to cheat on EVE when MS Flight Sim comes out

You’re forgiven. I probably will too.

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**Author:** ![Chan\_aar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chan_aar/32/377560_2.png) [@Chan\_aar](https://forums.eveonline.com/u/Chan_aar)\
**Post date:** [August 3, 2020, 11:18pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/38 "2020-08-03T23:18:28Z")

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> [@CCP\_Aurora](#):
>
> Forum thread comes first, I juuust put up the twitter post.

😲

Wait? What?

Official CCP communication on the official forums FIRST!?

Who are you and what have you done with CCP?

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**Author:** ![Foggy\_Bernstein](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/foggy_bernstein/32/407887_2.png) [@Foggy\_Bernstein](https://forums.eveonline.com/u/Foggy_Bernstein)\
**Post date:** [August 3, 2020, 11:22pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/39 "2020-08-03T23:22:23Z")

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> [@Chan\_aar](#):
>
> Who are you and what have you done with CCP?

I know, right?

I’m thinking I like CCP Aurora. Her priorities are in the right place.

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**Author:** ![Gaius\_Mileghere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gaius_mileghere/32/258417_2.png) [@Gaius\_Mileghere](https://forums.eveonline.com/u/Gaius_Mileghere)\
**Post date:** [August 10, 2020, 3:57pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/40 "2020-08-10T15:57:48Z")

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Issue resurfaced today, ccplease fix! Haven’t been able to log in at all today.

 ![eve error 0810](https://global.discourse-cdn.com/eveonline/original/3X/9/b/9b26fece803401bc56839c23aeb74f82bcc18e00.jpeg)

That’s all I get. I can’t access the Help Center either. Everything else (World of Tanks, browser, etc) works.

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