# Launcher Error / Inability to Authenticate - 2020/08/03 **URL:** \ **Category:** General Discussion\ **Tags:** official\ **Created:** [August 3, 2020, 3:53pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312 "2020-08-03T15:53:12Z")\ **Posts on this page:** 15\ **Page:** 3
**Author:** ![Gaius\_Mileghere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gaius_mileghere/32/258417_2.png) [@Gaius\_Mileghere](https://forums.eveonline.com/u/Gaius_Mileghere)\ **Post date:** [August 14, 2020, 9:43pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/41 "2020-08-14T21:43:05Z")
update: after three days of a big fat nothing from CCP, I was inspired. I installed a VPN. now it works. Mostly. I get random disconnects now, but meh. Better than not being able to get on at all. ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [August 14, 2020, 10:05pm UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/42 "2020-08-14T22:05:54Z")
If your computer and/or router allows you to, try flushing your DNS cache - it may be trying to route through a bad node that is causing communication issues. ---
**Author:** ![Gaius\_Mileghere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gaius_mileghere/32/258417_2.png) [@Gaius\_Mileghere](https://forums.eveonline.com/u/Gaius_Mileghere)\ **Post date:** [August 15, 2020, 2:07am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/43 "2020-08-15T02:07:40Z")
tried that, didn’t work. Even had my ISP give me a new IP, that didn’t work either. Looks like something is seriously broken on the DNS blacklist. ---
**Author:** ![LeBeau](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lebeau/32/212594_2.png) [@LeBeau](https://forums.eveonline.com/u/LeBeau)\ **Post date:** [August 30, 2020, 9:41am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/44 "2020-08-30T09:41:07Z")
It’s happening again… ---
**Author:** ![Forum\_Posting\_Alt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/forum_posting_alt/32/254303_2.png) [@Forum\_Posting\_Alt](https://forums.eveonline.com/u/Forum_Posting_Alt)\ **Post date:** [August 30, 2020, 9:43am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/45 "2020-08-30T09:43:06Z")
It’s Dead Jim - E’Fin DEAD!! [![image](https://global.discourse-cdn.com/eveonline/original/3X/8/e/8eb6d63d2773abb406b15b2a9e73f755d886cf94.png)](https://forums.eveonline.com/t/the-red-dot-thread/248109) Ban the Dots! The END is Nigh! ---
**Author:** ![Farrelly](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/farrelly/32/381958_2.png) [@Farrelly](https://forums.eveonline.com/u/Farrelly)\ **Post date:** [August 30, 2020, 9:47am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/46 "2020-08-30T09:47:20Z")
Confirmed that there is an issue when launching. You can still access your account via web portal. Have suggested that this is posted on Twitter whilst it is being worked on. ---
**Author:** ![Shen\_Curtis](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shen_curtis/32/226250_2.png) [@Shen\_Curtis](https://forums.eveonline.com/u/Shen_Curtis)\ **Post date:** [August 30, 2020, 9:51am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/47 "2020-08-30T09:51:57Z")
Same here. I can’t login and the problems are the same like three weeks ago. Will this Sunday be EVE-free? ☹ ---
**Author:** ![Aby\_Stargaze](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aby_stargaze/32/246653_2.png) [@Aby\_Stargaze](https://forums.eveonline.com/u/Aby_Stargaze)\ **Post date:** [August 30, 2020, 9:52am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/48 "2020-08-30T09:52:16Z")
Cant log in atm and any update on the random disconnects, ccp just gets better and better ---
**Author:** ![Nicholas\_Kondur](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nicholas_kondur/32/420734_2.png) [@Nicholas\_Kondur](https://forums.eveonline.com/u/Nicholas_Kondur)\ **Post date:** [August 30, 2020, 9:52am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/49 "2020-08-30T09:52:27Z")
Kick the hampsters harder. Jokes aside, were I to lose stuff due to the disconnect, is that reimbursable? Had a blingy Nestor and some rather costly drones out in the field. 😅 ---
**Author:** ![Farrelly](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/farrelly/32/381958_2.png) [@Farrelly](https://forums.eveonline.com/u/Farrelly)\ **Post date:** [August 30, 2020, 9:52am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/50 "2020-08-30T09:52:28Z")
Even better that it is a bank holiday weekend in the UK - sigh ---
**Author:** ![The\_Voice](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/the_voice/32/386683_2.png) [@The\_Voice](https://forums.eveonline.com/u/The_Voice)\ **Post date:** [August 30, 2020, 9:54am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/51 "2020-08-30T09:54:15Z")
Doesnt work anymore ---
**Author:** ![Xaar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xaar/32/475490_2.png) [@Xaar](https://forums.eveonline.com/u/Xaar)\ **Post date:** [August 30, 2020, 9:59am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/52 "2020-08-30T09:59:31Z")
please help ---
**Author:** ![Lavinia\_Roccjiorsky](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lavinia_roccjiorsky/32/203902_2.png) [@Lavinia\_Roccjiorsky](https://forums.eveonline.com/u/Lavinia_Roccjiorsky)\ **Post date:** [August 30, 2020, 10:02am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/53 "2020-08-30T10:02:01Z")
I have only now seen that this is the official thread. I have already written on another thread about that: I cannot log in with my account omega and alpha ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [August 30, 2020, 10:09am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/54 "2020-08-30T10:09:53Z")
Thanks for reports. Let’s move the conversation into the [main thread about today’s issues](https://forums.eveonline.com/t/logging-in-problems-2020-08-30/263661). Thank you. ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [August 30, 2020, 10:09am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-03/258312/55 "2020-08-30T10:09:56Z")
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