# Launcher Error / Inability to Authenticate - 2020/08/30 **URL:** \ **Category:** General Discussion\ **Created:** [August 30, 2020, 9:54am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658 "2020-08-30T09:54:55Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Aby\_Stargaze](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aby_stargaze/32/246653_2.png) [@Aby\_Stargaze](https://forums.eveonline.com/u/Aby_Stargaze)\ **Post date:** [August 30, 2020, 9:54am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/1 "2020-08-30T09:54:55Z")
Cant log in , “can not be authenticated” error ---
**Author:** ![Xaar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xaar/32/475490_2.png) [@Xaar](https://forums.eveonline.com/u/Xaar)\ **Post date:** [August 30, 2020, 9:57am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/2 "2020-08-30T09:57:49Z")
same error ---
**Author:** ![Farrelly](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/farrelly/32/381958_2.png) [@Farrelly](https://forums.eveonline.com/u/Farrelly)\ **Post date:** [August 30, 2020, 9:57am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/3 "2020-08-30T09:57:55Z")
Same here - as per other thread. ---
**Author:** ![crazydaisy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crazydaisy/32/317330_2.png) [@crazydaisy](https://forums.eveonline.com/u/crazydaisy)\ **Post date:** [August 30, 2020, 9:59am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/4 "2020-08-30T09:59:57Z")
I got the same error, booted my pc and cannot login. was working fine yesterday, I can’t do a fresh login the eveonline webseite either. Glad this tab still has an authenticated session cookie. 😕 ---
**Author:** ![Karvas](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/karvas/32/226935_2.png) [@Karvas](https://forums.eveonline.com/u/Karvas)\ **Post date:** [August 30, 2020, 10:02am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/5 "2020-08-30T10:02:50Z")
Same here ! even on internet it was down 10 minutes ago saying on maintenance but been able to connect from internet but launcher still down 😬 ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [August 30, 2020, 10:03am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/6 "2020-08-30T10:03:11Z")
Thanks for reporting in, guys. We are aware of the problems preventing some players from accessing the game. Our team is investigating the root cause of the problem. I will update you whenever there is a progress. ---
**Author:** ![Aunt\_Tom](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aunt_tom/32/289850_2.png) [@Aunt\_Tom](https://forums.eveonline.com/u/Aunt_Tom)\ **Post date:** [August 30, 2020, 10:05am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/8 "2020-08-30T10:05:49Z")
Same thing! Moreover, “New Eden store is unavailable”. One of my characters is still logged in from the last evening, and I tried to use **unannounced** Game Time discount (mentioned only in the CCP twitter), but… ---
**Author:** ![Cygnus\_Carta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cygnus_carta/32/217843_2.png) [@Cygnus\_Carta](https://forums.eveonline.com/u/Cygnus_Carta)\ **Post date:** [August 30, 2020, 10:06am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/9 "2020-08-30T10:06:09Z")
Got kicked out, can’t rejoin. ---
**Author:** ![Cygnus\_Carta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cygnus_carta/32/217843_2.png) [@Cygnus\_Carta](https://forums.eveonline.com/u/Cygnus_Carta)\ **Post date:** [August 30, 2020, 10:07am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/10 "2020-08-30T10:07:09Z")
> [@Aunt\_Tom](#): > > and I tried to use **unannounced** Game Time discount You mean the one mentioned in the launcher. ---
**Author:** ![ExcalibursTemplar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/excaliburstemplar/32/383837_2.png) [@ExcalibursTemplar](https://forums.eveonline.com/u/ExcalibursTemplar)\ **Post date:** [August 30, 2020, 10:08am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/11 "2020-08-30T10:08:02Z")
Fantastic i’m about to lose my ship in the abyss because i cant login. ---
**Author:** ![Sheldon\_d\_Albion](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sheldon_d_albion/32/496108_2.png) [@Sheldon\_d\_Albion](https://forums.eveonline.com/u/Sheldon_d_Albion)\ **Post date:** [August 30, 2020, 10:08am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/12 "2020-08-30T10:08:09Z")
Happy to see I am not the only one with this issue . Try to delete from the launcher and add it again result : " an error occcured" ---
**Author:** ![Aunt\_Tom](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aunt_tom/32/289850_2.png) [@Aunt\_Tom](https://forums.eveonline.com/u/Aunt_Tom)\ **Post date:** [August 30, 2020, 10:08am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/13 "2020-08-30T10:08:27Z")
> [@Cygnus\_Carta](#): > > You mean the one mentioned in the launcher Nothing in my launcher. ---
**Author:** ![Forum\_Posting\_Alt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/forum_posting_alt/32/254303_2.png) [@Forum\_Posting\_Alt](https://forums.eveonline.com/u/Forum_Posting_Alt)\ **Post date:** [August 30, 2020, 10:09am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/14 "2020-08-30T10:09:19Z")
> [@Aunt\_Tom](#): > > Nothing in my launcher. Nor mine [![image](https://global.discourse-cdn.com/eveonline/original/3X/8/e/8eb6d63d2773abb406b15b2a9e73f755d886cf94.png)](https://forums.eveonline.com/t/the-red-dot-thread/248109) Ban the Dots! The END is Nigh! ---
**Author:** ![Destiny567\_Ormand](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/destiny567_ormand/32/225247_2.png) [@Destiny567\_Ormand](https://forums.eveonline.com/u/Destiny567_Ormand)\ **Post date:** [August 30, 2020, 10:09am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/15 "2020-08-30T10:09:30Z")
got kicked out of the game too and cannot login anymore. hope I dont loose my ship : ( ---
**Author:** ![GalacticPamela](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/galacticpamela/32/253378_2.png) [@GalacticPamela](https://forums.eveonline.com/u/GalacticPamela)\ **Post date:** [August 30, 2020, 10:09am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/16 "2020-08-30T10:09:45Z")
Also experiencing the same issue… 💫 ---
**Author:** ![Cygnus\_Carta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cygnus_carta/32/217843_2.png) [@Cygnus\_Carta](https://forums.eveonline.com/u/Cygnus_Carta)\ **Post date:** [August 30, 2020, 10:10am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/17 "2020-08-30T10:10:30Z")
![](https://global.discourse-cdn.com/eveonline/original/3X/9/b/9b35141cba2c0b53d1e9fcef93b690f64f5cbbc1.png) ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [August 30, 2020, 10:10am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/18 "2020-08-30T10:10:35Z")
Let’s move the conversation into the [main thread about today’s issues](https://forums.eveonline.com/t/logging-in-problems-2020-08-30/263661). Thank you. ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [August 30, 2020, 10:10am UTC](https://forums.eveonline.com/t/launcher-error-inability-to-authenticate-2020-08-30/263658/19 "2020-08-30T10:10:37Z")