# Launcher Fails - Can't Log In - White Screen **URL:** \ **Category:** General Issues\ **Created:** [August 27, 2018, 11:05pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221 "2018-08-27T23:05:46Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Trey-Gowdy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/trey-gowdy/32/92876_2.png) [@Trey-Gowdy](https://forums.eveonline.com/u/Trey-Gowdy)\ **Post date:** [August 27, 2018, 11:05pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/1 "2018-08-27T23:05:46Z")
![Capture](https://global.discourse-cdn.com/eveonline/original/3X/2/f/2f0e3dfc07aed0264990e138b19ba2da433e9c44.png) That’s all I get. ---
**Author:** ![Trey-Gowdy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/trey-gowdy/32/92876_2.png) [@Trey-Gowdy](https://forums.eveonline.com/u/Trey-Gowdy)\ **Post date:** [August 27, 2018, 11:09pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/2 "2018-08-27T23:09:15Z")
LogLite: LoadFailed …\src\customwebpage.cpp in CustomWebPage::onLoadFinished : Couldn’t open [https://launcher.eveonline.com/release/2934-hotfix/](https://launcher.eveonline.com/release/2934-hotfix/) ---
**Author:** ![Trey-Gowdy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/trey-gowdy/32/92876_2.png) [@Trey-Gowdy](https://forums.eveonline.com/u/Trey-Gowdy)\ **Post date:** [August 28, 2018, 5:57am UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/3 "2018-08-28T05:57:52Z")
The most useful option is just to scan the whole system immediately, which will scan and attempt to repair any files that are changed or corrupted. Run this from a “Command Prompt (Admin)”: **sfc /scannow** ---
**Author:** ![Void\_Touch](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/void_touch/32/92835_2.png) [@Void\_Touch](https://forums.eveonline.com/u/Void_Touch)\ **Post date:** [August 28, 2018, 3:28pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/4 "2018-08-28T15:28:48Z")
Same issue at my end ---
**Author:** ![Jacqss\_Mangeiri](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jacqss_mangeiri/32/92945_2.png) [@Jacqss\_Mangeiri](https://forums.eveonline.com/u/Jacqss_Mangeiri)\ **Post date:** [August 28, 2018, 6:16pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/5 "2018-08-28T18:16:23Z")
I am having the same problem on Win10, downloaded an older launcher version but it would not allow me to open a client but at least the launcher worked. All I get after d/l the latest ‘update’ is the following. ![eve_error1](https://global.discourse-cdn.com/eveonline/original/3X/f/c/fc05859a6f11d707e00a4fa678917adb7a36377f.jpeg) ![eve_error2](https://global.discourse-cdn.com/eveonline/original/3X/4/5/4518921d0a03bfd3e2b7a1fe2e86684a97e881a7.jpeg) Anyone have any idea when we can expect a fix for this? I have installed a fresh copy of EVE in a new folder system. ---
**Author:** ![Jacqss\_Mangeiri](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jacqss_mangeiri/32/92945_2.png) [@Jacqss\_Mangeiri](https://forums.eveonline.com/u/Jacqss_Mangeiri)\ **Post date:** [August 31, 2018, 7:43am UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/7 "2018-08-31T07:43:19Z")
This issue was fixed by an update yesterday or the day before and was happily logged in and playing yesterday Start up xomputer this morning and same issue pops up. What is the QtWebEngineProcess.exe?? This is what seems to be killing my Eve Launcher on Win10. Please if someone else have this issue and know how to fix it I would really appreciate some pointers ---
**Author:** ![Void\_Touch](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/void_touch/32/92835_2.png) [@Void\_Touch](https://forums.eveonline.com/u/Void_Touch)\ **Post date:** [September 1, 2018, 2:38pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/8 "2018-09-01T14:38:28Z")
My launcher self updated today, but issue remained, some QtWebEngineProcess.exe crash and white screen ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [November 30, 2018, 2:38pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221/9 "2018-11-30T14:38:37Z")
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