# Launcher fails to open multiple accounts

**URL:** <https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094>\
**Category:** EVE Launcher\
**Created:** [September 18, 2018, 12:29am UTC](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094 "2018-09-18T00:29:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Gisele\_Serebriakova](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gisele_serebriakova/32/38527_2.png) [@Gisele\_Serebriakova](https://forums.eveonline.com/u/Gisele_Serebriakova)\
**Post date:** [September 18, 2018, 12:29am UTC](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094/1 "2018-09-18T00:29:22Z")

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After updating the launcher accidentally I get the following bug:

I can open one account and it works normally.

As soon as I open a second account I get the error “Cannot copy files for Tranquility while clients are running” and the second account fails to launch.

After this the launcher fails to function. You can’t start accounts eve if you close the old one.

Anyone have a workaround? Besides reinstalling the game everytime you don’t click on the cancel button for the launcher update?

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**Author:** ![Eka\_Sina](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eka_sina/32/442052_2.png) [@Eka\_Sina](https://forums.eveonline.com/u/Eka_Sina)\
**Post date:** [September 18, 2018, 5:06am UTC](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094/2 "2018-09-18T05:06:02Z")

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“Could not copy files for Tranquility” when trying to start client occurs for me. Yesterday all was good. I’m trying to launch first client. Launcher starts normally and shows the player count.

Verifying cache integrity SOLVED the issue for me.

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**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\
**Post date:** [September 18, 2018, 10:49am UTC](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094/3 "2018-09-18T10:49:53Z")

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> [@Could Not Copy Files for Tran](https://forums.eveonline.com/t/could-not-copy-files-for-tran/107137/4):
>
> The error message “Could not copy files for Tranquility” means that the files in your shared resource cache folder are either in use or being updated. If the issue does not resolve itself in a few minutes try restarting the computer, as that will kill any ghost process that may be preventing the launcher from updating files. If that does not resolve the issue then try deleting the tq folder from within the shared resource cache folder. I’ll provide step by step instructions below. Start the la…

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [December 17, 2018, 10:49am UTC](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094/4 "2018-12-17T10:49:55Z")

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Closed on December 17, 2018, 10:49am UTC

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