# Launcher never remembers any account

**URL:** <https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941>\
**Category:** EVE Launcher\
**Created:** [July 9, 2018, 10:06am UTC](https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941 "2018-07-09T10:06:28Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kei\_Kautsuo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kei_kautsuo/32/137082_2.png) [@Kei\_Kautsuo](https://forums.eveonline.com/u/Kei_Kautsuo)\
**Post date:** [July 9, 2018, 10:06am UTC](https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941/1 "2018-07-09T10:06:28Z")

</div>

Every time I play EvE the launcher forgets any account details I enter. This is obviously irratating when I want to flick through accounts to do stuff.

I enter my details, tick the remember me box and then make sure the account is pinned. Play the game and whatever close the launcher. Next time I load it up all my accounts are gone again. I sent a bug report ages ago but heard nothing back.

Any tips or ideas on how to save my accounts would be great, thanks 🙂

---

<div class="post-metadata">

**Author:** ![Rotas\_C](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rotas_c/32/81429_2.png) [@Rotas\_C](https://forums.eveonline.com/u/Rotas_C)\
**Post date:** [August 28, 2018, 12:58pm UTC](https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941/2 "2018-08-28T12:58:37Z")

</div>

+1 here

---

<div class="post-metadata">

**Author:** ![NagataKogyo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nagatakogyo/32/382615_2.png) [@NagataKogyo](https://forums.eveonline.com/u/NagataKogyo)\
**Post date:** [October 6, 2018, 1:38am UTC](https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941/3 "2018-10-06T01:38:36Z")

</div>

+1 Same issue on Windows 10 latest as of this post date

---

<div class="post-metadata">

**Author:** ![Algarion\_Getz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/algarion_getz/32/356396_2.png) [@Algarion\_Getz](https://forums.eveonline.com/u/Algarion_Getz)\
**Post date:** [November 18, 2018, 6:00pm UTC](https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941/4 "2018-11-18T18:00:27Z")

</div>

I dont even play a lot these days, but everytime i try there is an issue, this time its the launcher! When i start the launcher and start the saved accounts it says “Encountered an error while refreshing token for …”. So i delete the accounts by clicking on the X, add them again, pin them and start the game.

BUT, the next time i start the launcher, i have exactly the same problem again! The launcher doesnt save ANY changes! It is really annoying because everytime i add an account, i also have to wait a while for the verification code i get via email. Logging into the accounts 1 by 1 manually would be less work!

(Yes, i close the launcher properly by clicking on X, it does not crash.)

EDIT: I cant even delete my accounts (by clicking on x). Its like all EVE launcher files are under write protection.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 16, 2019, 6:00pm UTC](https://forums.eveonline.com/t/launcher-never-remembers-any-account/87941/5 "2019-02-16T18:00:34Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.