# Launcher not opening completely. Traceroute showing timeouts

**URL:** <https://forums.eveonline.com/t/launcher-not-opening-completely-traceroute-showing-timeouts/202975>\
**Category:** General Issues\
**Created:** [November 27, 2019, 4:11am UTC](https://forums.eveonline.com/t/launcher-not-opening-completely-traceroute-showing-timeouts/202975 "2019-11-27T04:11:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kaely\_Ormand](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kaely_ormand/32/171647_2.png) [@Kaely\_Ormand](https://forums.eveonline.com/u/Kaely_Ormand)\
**Post date:** [November 27, 2019, 4:11am UTC](https://forums.eveonline.com/t/launcher-not-opening-completely-traceroute-showing-timeouts/202975/1 "2019-11-27T04:11:51Z")

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Starting tracert for [launcher.eveonline.com](http://launcher.eveonline.com)

Tracing route to d1hoqe10mv32pv.cloudfront\*net [13.249.79.106]  
over a maximum of 30 hops:

1 \<1 ms \<1 ms \<1 ms 192.168.0.1  
2 6 ms 7 ms 7 ms 10.39.16.1  
3 10 ms 9 ms 9 ms 70.183.69.250  
4 10 ms 9 ms 9 ms 70.183.69.250  
5 17 ms 16 ms 16 ms [dalsbprj01-ae1.0.rd.dl.cox.net](http://dalsbprj01-ae1.0.rd.dl.cox.net) [68.1.2.109]  
6 21 ms 20 ms 20 ms 99.82.176.104  
7 18 ms 19 ms 17 ms 176.32.125.222  
8 20 ms 19 ms 20 ms 52.93.243.33  
9 \* \* \* Request timed out.  
10 \* \* \* Request timed out.  
11 \* \* \* Request timed out.  
12 \* \* \* Request timed out.  
13 \* \* \* Request timed out.  
14 20 ms 20 ms 21 ms server-13-249-79-106.dfw53.r.cloudfront\*net [13.249.79.106]

Trace complete.

Starting tracert for binaries.eveonline\*com

Tracing route to d17ueqc3zm9j8o.cloudfront\*net [143.204.155.30]  
over a maximum of 30 hops:

1 1 ms \<1 ms \<1 ms 192.168.0.1  
2 8 ms 8 ms 8 ms 10.39.16.1  
3 17 ms 16 ms 16 ms 70.183.69.248  
4 15 ms 17 ms 23 ms 70.183.69.248  
5 21 ms 18 ms 19 ms dalsbprj02-ae1.0.rd.dl.cox_net [68.1.5.140]  
6 21 ms 29 ms 20 ms 52.46.167.212  
7 21 ms 21 ms 21 ms 54.239.105.127  
8 20 ms 20 ms 20 ms 52.93.243.15  
9 \* \* \* Request timed out.  
10 \* \* \* Request timed out.  
11 \* \* \* Request timed out.  
12 \* \* \* Request timed out.  
13 \* \* \* Request timed out.  
14 18 ms 18 ms 18 ms server-143-204-155-30.dfw3.r.cloudfront_net [143.204.155.30]

Trace complete.

Starting tracert for resources.eveonline\*com

Tracing route to dm794883twbxj.cloudfront\*net [13.225.43.45]  
over a maximum of 30 hops:

1 \<1 ms \<1 ms \<1 ms 192.168.0.1  
2 12 ms 7 ms 7 ms 10.39.16.1  
3 23 ms 18 ms 16 ms 70.183.69.248  
4 17 ms 15 ms 15 ms 70.183.69.248  
5 21 ms 25 ms 20 ms dalsbprj01-ae1.0.rd.dl.cox_net [68.1.2.109]  
6 26 ms 24 ms 24 ms 52.46.167.210  
7 25 ms 31 ms 24 ms 54.239.105.103  
8 23 ms 31 ms 22 ms 52.93.243.41  
9 \* \* \* Request timed out.  
10 \* \* \* Request timed out.  
11 \* \* \* Request timed out.  
12 \* \* \* Request timed out.  
13 \* \* \* Request timed out.  
14 24 ms 22 ms 22 ms server-13-225-43-45.dfw50.r.cloudfront_net [13.225.43.45]

Trace complete.

Traceroute diagnostics finished

I’m guessing those hops being down or whatever is what is causing the launcher to not finish it’s thing? Had to change the .net to \*net because it thought I was linking sites…

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<div class="post-metadata">

**Author:** ![Kaely\_Ormand](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kaely_ormand/32/171647_2.png) [@Kaely\_Ormand](https://forums.eveonline.com/u/Kaely_Ormand)\
**Post date:** [November 27, 2019, 2:16pm UTC](https://forums.eveonline.com/t/launcher-not-opening-completely-traceroute-showing-timeouts/202975/2 "2019-11-27T14:16:47Z")

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Delete. It’s fixed.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 25, 2020, 2:16pm UTC](https://forums.eveonline.com/t/launcher-not-opening-completely-traceroute-showing-timeouts/202975/3 "2020-02-25T14:16:50Z")

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