# Launcher starts and cache verifies fine but game won't open

**URL:** <https://forums.eveonline.com/t/launcher-starts-and-cache-verifies-fine-but-game-wont-open/355563>\
**Category:** General Issues\
**Created:** [March 27, 2022, 12:13pm UTC](https://forums.eveonline.com/t/launcher-starts-and-cache-verifies-fine-but-game-wont-open/355563 "2022-03-27T12:13:29Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tango\_Drango](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tango_drango/32/313687_2.png) [@Tango\_Drango](https://forums.eveonline.com/u/Tango_Drango)\
**Post date:** [March 27, 2022, 12:13pm UTC](https://forums.eveonline.com/t/launcher-starts-and-cache-verifies-fine-but-game-wont-open/355563/1 "2022-03-27T12:13:30Z")

</div>

As stated in the title, I can open the launcher, my account is listed, but when I click play I get the “Starting Game Client for your Account” followed shortly thereafter by “Game Client associated to TangoDrango has closed Unexpectedly.”

Loglite shows a couple warnings stating:

```auto
!! timeslice {"time": 402, "order": 2, "what": "switching to", "new": "None", "old": "None"}

```

and

```auto
Process 0 crashed

```

And an error stating:

```auto
ClientCrash ..\..\..\src\clientprocesses.cpp in ClientProcesses::add::<lambda_4b53533ff484a281c73ec3e3c5e20d68>::operator () : Client crashed with exitCode: -1073740791

```

I’ve tried uninstalling/reinstalling and I’ve tried both the Steam and standalone launchers, changing the cache location, re-verifying, etc. All to no avail.

---

<div class="post-metadata">

**Author:** ![Khan\_matar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/khan_matar/32/310801_2.png) [@Khan\_matar](https://forums.eveonline.com/u/Khan_matar)\
**Post date:** [March 28, 2022, 5:40pm UTC](https://forums.eveonline.com/t/launcher-starts-and-cache-verifies-fine-but-game-wont-open/355563/2 "2022-03-28T17:40:30Z")

</div>

you may need to delete your eve client profile delicately using the gear in the selection menu  
and maybe even full reinstall  
it takes some time but it cures the issue you are having i suggest reinstalling into another folder  
best of luck,

---

<div class="post-metadata">

**Author:** ![Tango\_Drango](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tango_drango/32/313687_2.png) [@Tango\_Drango](https://forums.eveonline.com/u/Tango_Drango)\
**Post date:** [April 7, 2022, 2:30pm UTC](https://forums.eveonline.com/t/launcher-starts-and-cache-verifies-fine-but-game-wont-open/355563/3 "2022-04-07T14:30:26Z")

</div>

I ended up uninstalling entirely, deleting every trace of CCP/Eve I could find in my folder structure, roaming, game cache, etc. and reinstalling. Fixed the issue finally.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [July 6, 2022, 2:30pm UTC](https://forums.eveonline.com/t/launcher-starts-and-cache-verifies-fine-but-game-wont-open/355563/4 "2022-07-06T14:30:46Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.