# Launcher stuck and can't add account **URL:** \ **Category:** EVE Launcher\ **Created:** [February 15, 2024, 6:10am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701 "2024-02-15T06:10:11Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Onomika\_Toura\_Ichinumi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/onomika_toura_ichinumi/32/393566_2.png) [@Onomika\_Toura\_Ichinumi](https://forums.eveonline.com/u/Onomika_Toura_Ichinumi)\ **Post date:** [February 15, 2024, 6:10am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/1 "2024-02-15T06:10:11Z")
![s1 2024-02-15 134618](https://global.discourse-cdn.com/eveonline/original/4X/0/8/a/08a2e366be5353d39985aa4f48044cca0cdaa0d0.jpeg) ---
**Author:** ![Onomika\_Toura\_Ichinumi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/onomika_toura_ichinumi/32/393566_2.png) [@Onomika\_Toura\_Ichinumi](https://forums.eveonline.com/u/Onomika_Toura_Ichinumi)\ **Post date:** [February 18, 2024, 11:34pm UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/2 "2024-02-18T23:34:31Z")
launcher advanced, but stuck on the next step ![s2 2024-02-19 072834](https://global.discourse-cdn.com/eveonline/original/4X/c/8/3/c83bf6c9fcda127398419ab762464c7ee392d6a8.jpeg) ---
**Author:** ![Surama\_Badasaz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/surama_badasaz/32/379265_2.png) [@Surama\_Badasaz](https://forums.eveonline.com/u/Surama_Badasaz)\ **Post date:** [February 20, 2024, 1:03pm UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/3 "2024-02-20T13:03:23Z")
> [@Onomika\_Toura\_Ichinumi](#): > > uck on the next step Yes, same here buddy. ---
**Author:** ![Surama\_Badasaz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/surama_badasaz/32/379265_2.png) [@Surama\_Badasaz](https://forums.eveonline.com/u/Surama_Badasaz)\ **Post date:** [February 20, 2024, 1:05pm UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/4 "2024-02-20T13:05:49Z")
I ended up uninstalling the game completely. Guess what, now I can’t add the accounts back. I’ve also made a ticket to CCP, waiting to see how this will end up. @Onomika_Toura_Ichinumi Where are you from? (I’m from Romania, maybe it’s a localization topic) ---
**Author:** ![Surama\_Badasaz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/surama_badasaz/32/379265_2.png) [@Surama\_Badasaz](https://forums.eveonline.com/u/Surama_Badasaz)\ **Post date:** [February 21, 2024, 7:14am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/5 "2024-02-21T07:14:40Z")
I’ve installed a free VPN and the game works. Discord was not working also but now it dose. So 100% not because of my local internet since with a VPN it works. ---
**Author:** ![Surama\_Badasaz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/surama_badasaz/32/379265_2.png) [@Surama\_Badasaz](https://forums.eveonline.com/u/Surama_Badasaz)\ **Post date:** [February 21, 2024, 11:34am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/6 "2024-02-21T11:34:36Z")
Apparently, after I run the VPN and manage to log into the game I can disconnect the vpn and the game works. That means the log in server has an issue I guess. And I think it’s related to cloudflare. Just posting here new finding in case somebody cares. ---
**Author:** ![Eloken\_Toralen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eloken_toralen/32/401714_2.png) [@Eloken\_Toralen](https://forums.eveonline.com/u/Eloken_Toralen)\ **Post date:** [February 21, 2024, 11:44am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/7 "2024-02-21T11:44:22Z")
My windows machine is still on the old launcher, no issues. Every day the new one installs, every day I put the old one back… ---
**Author:** ![Surama\_Badasaz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/surama_badasaz/32/379265_2.png) [@Surama\_Badasaz](https://forums.eveonline.com/u/Surama_Badasaz)\ **Post date:** [February 21, 2024, 11:51am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/8 "2024-02-21T11:51:06Z")
Apparently now works without the VPN, 100% was a cloudflare issue. > **[Cloudflare Status](https://www.cloudflarestatus.com/)** > > Welcome to Cloudflare's home for real-time and historical data on system performance. Still have a problem logging in to Discord without VPN but that’s not CCP’s topic. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [May 21, 2024, 11:51am UTC](https://forums.eveonline.com/t/launcher-stuck-and-cant-add-account/439701/9 "2024-05-21T11:51:48Z")
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