# Launcher window is black and hangs?

**URL:** <https://forums.eveonline.com/t/launcher-window-is-black-and-hangs/270719>\
**Category:** General Issues\
**Tags:** launcher\
**Created:** [September 30, 2020, 4:33pm UTC](https://forums.eveonline.com/t/launcher-window-is-black-and-hangs/270719 "2020-09-30T16:33:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Wilan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wilan/32/227488_2.png) [@Wilan](https://forums.eveonline.com/u/Wilan)\
**Post date:** [September 30, 2020, 4:33pm UTC](https://forums.eveonline.com/t/launcher-window-is-black-and-hangs/270719/1 "2020-09-30T16:33:10Z")

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So bizarre state of affairs - Try and login this morning and try and launch the game and the launcher is just black and non-responsive.

have uninstalled & reinstalled  
done the 256 colors compatibility mode trick - not fixed  
did the deleted cache folder trick - not fixed  
video drivers are current  
have searched all over as well as submitted a ticket, I’m just not really wanting to wait the 25 days to get my ticket resolved while paying for 5 omegas.

I’m lost at this point, any ideas?

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**Author:** ![Philoketes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/philoketes/32/291712_2.png) [@Philoketes](https://forums.eveonline.com/u/Philoketes)\
**Post date:** [October 16, 2020, 3:04pm UTC](https://forums.eveonline.com/t/launcher-window-is-black-and-hangs/270719/2 "2020-10-16T15:04:27Z")

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> [@Launcher - Not responding](https://forums.eveonline.com/t/launcher-not-responding/273921/2):
>
> The Fix for me is/was: The answer was found in a 4yr old post: tried “desktop” first it didnt do anything then tried “angle” and the launcher worked - fyi i didnt have to restart the pc after entering either…

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**Author:** ![Wilan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wilan/32/227488_2.png) [@Wilan](https://forums.eveonline.com/u/Wilan)\
**Post date:** [October 30, 2020, 1:31am UTC](https://forums.eveonline.com/t/launcher-window-is-black-and-hangs/270719/3 "2020-10-30T01:31:40Z")

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Thanks for responding Philoketes. I somewhat got it working via a work around - total pain, but at least I can login!

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [January 28, 2021, 1:31am UTC](https://forums.eveonline.com/t/launcher-window-is-black-and-hangs/270719/4 "2021-01-28T01:31:57Z")

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Closed on January 28, 2021, 1:31am UTC

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