# Launching Eve Hanging at CCP Logo, No Launcher Window

**URL:** <https://forums.eveonline.com/t/launching-eve-hanging-at-ccp-logo-no-launcher-window/269357>\
**Category:** Linux\
**Created:** [September 25, 2020, 4:42pm UTC](https://forums.eveonline.com/t/launching-eve-hanging-at-ccp-logo-no-launcher-window/269357 "2020-09-25T16:42:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![James\_Hungwell](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/james_hungwell/32/256153_2.png) [@James\_Hungwell](https://forums.eveonline.com/u/James_Hungwell)\
**Post date:** [September 25, 2020, 4:42pm UTC](https://forums.eveonline.com/t/launching-eve-hanging-at-ccp-logo-no-launcher-window/269357/1 "2020-09-25T16:42:49Z")

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This is an issue I’ve run into and found the solution to. Previously I found that reinstalling the game would resolve these issues and I did that until I got sufficiently annoyed to test things out. I had discovered that there was one particular file that would prevent eve from loading the launcher, removing it got things back up and working again:

Synopsis: Eve randomly stops loading the Launcher window, wine starts, everything hangs, no errors posted.

Tried: This was replicated with manually installed wine, lutris, and steam, all eventually fail.

Solution: removing the following file: $path\_to\_c/users/$user/Local\ Settings/Application\ Data/CCP/EVE/QtWebEngine/Default/TransportSecurity

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [December 24, 2020, 4:43pm UTC](https://forums.eveonline.com/t/launching-eve-hanging-at-ccp-logo-no-launcher-window/269357/2 "2020-12-24T16:43:20Z")

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