# Login issues?

**URL:** <https://forums.eveonline.com/t/login-issues/126629>\
**Category:** General Discussion\
**Created:** [December 13, 2018, 11:16am UTC](https://forums.eveonline.com/t/login-issues/126629 "2018-12-13T11:16:04Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![RedDotFighter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/reddotfighter/32/111000_2.png) [@RedDotFighter](https://forums.eveonline.com/u/RedDotFighter)\
**Post date:** [December 13, 2018, 3:39pm UTC](https://forums.eveonline.com/t/login-issues/126629/62 "2018-12-13T15:39:26Z")

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@CCP_Falcon, Can someone help to check?

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**Author:** ![Balthazar\_Corvenus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balthazar_corvenus/32/110987_2.png) [@Balthazar\_Corvenus](https://forums.eveonline.com/u/Balthazar_Corvenus)\
**Post date:** [December 13, 2018, 3:48pm UTC](https://forums.eveonline.com/t/login-issues/126629/63 "2018-12-13T15:48:34Z")

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Tranquility is still down for me in the US

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**Author:** ![Cisco\_Saissore](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cisco_saissore/32/355311_2.png) [@Cisco\_Saissore](https://forums.eveonline.com/u/Cisco_Saissore)\
**Post date:** [December 13, 2018, 3:54pm UTC](https://forums.eveonline.com/t/login-issues/126629/64 "2018-12-13T15:54:55Z")

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Finally Fixed…Thanks CCP

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**Author:** ![Balthazar\_Corvenus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balthazar_corvenus/32/110987_2.png) [@Balthazar\_Corvenus](https://forums.eveonline.com/u/Balthazar_Corvenus)\
**Post date:** [December 13, 2018, 3:57pm UTC](https://forums.eveonline.com/t/login-issues/126629/65 "2018-12-13T15:57:54Z")

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Mine is still down

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**Author:** ![RedDotFighter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/reddotfighter/32/111000_2.png) [@RedDotFighter](https://forums.eveonline.com/u/RedDotFighter)\
**Post date:** [December 13, 2018, 4:06pm UTC](https://forums.eveonline.com/t/login-issues/126629/66 "2018-12-13T16:06:46Z")

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Still Down, Able to login to at launcher by using VPN, however still unable to connect to Tranquility… It has been couple hrs…

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 13, 2018, 4:13pm UTC](https://forums.eveonline.com/t/login-issues/126629/67 "2018-12-13T16:13:17Z")

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We’re not aware of any issues with our infrastructure - it looks like any issues that are currently being encountered are related to third parties ☹

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**Author:** ![Jiromba\_Junior](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jiromba_junior/32/102913_2.png) [@Jiromba\_Junior](https://forums.eveonline.com/u/Jiromba_Junior)\
**Post date:** [December 13, 2018, 4:20pm UTC](https://forums.eveonline.com/t/login-issues/126629/68 "2018-12-13T16:20:23Z")

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I wont even bother to argue, yes a guy from australia get the same problem i get from south america, all at the same time. Strange things happen here. I wont even start saying the other locations that weren’t working before.

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**Author:** ![RedDotFighter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/reddotfighter/32/111000_2.png) [@RedDotFighter](https://forums.eveonline.com/u/RedDotFighter)\
**Post date:** [December 13, 2018, 4:23pm UTC](https://forums.eveonline.com/t/login-issues/126629/69 "2018-12-13T16:23:21Z")

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@CCP_Falcon seems strange that we have people from all around the world have the same issues after today’s DT. At least mine was working perfectly before DT.

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**Author:** ![UCSP-0](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ucsp-0/32/115988_2.png) [@UCSP-0](https://forums.eveonline.com/u/UCSP-0)\
**Post date:** [December 13, 2018, 4:25pm UTC](https://forums.eveonline.com/t/login-issues/126629/70 "2018-12-13T16:25:15Z")

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Surely its a problem. I cant login since DT from Ukraine. Please fix.

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**Author:** ![I\_SeeU](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/i_seeu/32/55827_2.png) [@I\_SeeU](https://forums.eveonline.com/u/I_SeeU)\
**Post date:** [December 13, 2018, 4:33pm UTC](https://forums.eveonline.com/t/login-issues/126629/71 "2018-12-13T16:33:44Z")

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Well, same problem in Germany.

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**Author:** ![Furaites\_Anzomi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/furaites_anzomi/32/110996_2.png) [@Furaites\_Anzomi](https://forums.eveonline.com/u/Furaites_Anzomi)\
**Post date:** [December 13, 2018, 4:37pm UTC](https://forums.eveonline.com/t/login-issues/126629/72 "2018-12-13T16:37:00Z")

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So a bunch of people, connecting from different parts of the world, through different ISP’s. All experiencing issues connecting into the game or logging into Eve websites. Only thing I see in common is Eve.

But hey maybe all of our ISP’S decided to do something just to us that only affects Eve

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**Author:** ![Tater-nuts](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tater-nuts/32/189043_2.png) [@Tater-nuts](https://forums.eveonline.com/u/Tater-nuts)\
**Post date:** [December 13, 2018, 4:37pm UTC](https://forums.eveonline.com/t/login-issues/126629/73 "2018-12-13T16:37:38Z")

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Still having issues in Canada

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**Author:** ![Kikum\_Naginata](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kikum_naginata/32/111012_2.png) [@Kikum\_Naginata](https://forums.eveonline.com/u/Kikum_Naginata)\
**Post date:** [December 13, 2018, 4:41pm UTC](https://forums.eveonline.com/t/login-issues/126629/74 "2018-12-13T16:41:21Z")

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Same issues in Russia. Using now VPN service for login to forums to write this post.

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**Author:** ![Not\_Rahz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/not_rahz/32/111010_2.png) [@Not\_Rahz](https://forums.eveonline.com/u/Not_Rahz)\
**Post date:** [December 13, 2018, 4:42pm UTC](https://forums.eveonline.com/t/login-issues/126629/75 "2018-12-13T16:42:21Z")

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Same issues in Argentina. I was playing just fine before DT.

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**Author:** ![Square\_Root\_Negative-One](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/square_root_negative-one/32/147850_2.png) [@Square\_Root\_Negative-One](https://forums.eveonline.com/u/Square_Root_Negative-One)\
**Post date:** [December 13, 2018, 4:59pm UTC](https://forums.eveonline.com/t/login-issues/126629/76 "2018-12-13T16:59:02Z")

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Ultimately, I was able to re-login to my accounts. All use MFA, and I had to keep patiently retrying until they took.

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**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [December 13, 2018, 5:09pm UTC](https://forums.eveonline.com/t/login-issues/126629/77 "2018-12-13T17:09:40Z")

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What I can see is that UK where servers are is under bigger load and usual, 9% and there is a big amount of attacs directed towards it. Probably someone wants to influence something.

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**Author:** ![Ragnar\_Wessex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ragnar_wessex/32/111021_2.png) [@Ragnar\_Wessex](https://forums.eveonline.com/u/Ragnar_Wessex)\
**Post date:** [December 13, 2018, 5:42pm UTC](https://forums.eveonline.com/t/login-issues/126629/78 "2018-12-13T17:42:05Z")

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Same issues in Chile  
. I was playing just fine before DT.

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**Author:** ![ed\_jeni](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ed_jeni/32/111003_2.png) [@ed\_jeni](https://forums.eveonline.com/u/ed_jeni)\
**Post date:** [December 13, 2018, 7:32pm UTC](https://forums.eveonline.com/t/login-issues/126629/79 "2018-12-13T19:32:54Z")

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“unable to refresh token for \*\*\*\*\*\*\*”  
cant login in since update,  
no reply to support ticket  
this might just be the last straw,

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**Author:** ![Tater-nuts](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tater-nuts/32/189043_2.png) [@Tater-nuts](https://forums.eveonline.com/u/Tater-nuts)\
**Post date:** [December 13, 2018, 7:49pm UTC](https://forums.eveonline.com/t/login-issues/126629/80 "2018-12-13T19:49:43Z")

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It’s very sad indeed, been trying to log in for 8 hours, but I just keep getting a white screen. It must have something to do with the update during dt.

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**Author:** ![Jiromba\_Junior](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jiromba_junior/32/102913_2.png) [@Jiromba\_Junior](https://forums.eveonline.com/u/Jiromba_Junior)\
**Post date:** [December 13, 2018, 8:01pm UTC](https://forums.eveonline.com/t/login-issues/126629/81 "2018-12-13T20:01:27Z")

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This is just sad, open the damn singularity server login works, select tranquility a damn white thing saying ERR\_CONNECTION\_TIMED\_OUT, keep saying its not you, its like nvidia just works right, yea must be me the only freaking game that doesn’t work is EVE. I’ll pass by by the stream and say some kind words maybe.

Thanks for this amazing experience.

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