# Login no longer auto-completes previously logged in accounts **URL:** \ **Category:** EVE Launcher\ **Created:** [October 24, 2017, 8:25pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832 "2017-10-24T20:25:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Kyliez\_Kyle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kyliez_kyle/32/61056_2.png) [@Kyliez\_Kyle](https://forums.eveonline.com/u/Kyliez_Kyle)\ **Post date:** [October 24, 2017, 8:25pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/1 "2017-10-24T20:25:08Z")
Hi, tried to log in after update all accounts have disappeared from launcher, tried on different PC same problem. Before update when adding account it would remember all previous accounts via the drop down menu picker. Is this a bug or new design cos it sucks having to enter all accounts every time I log in. ---
**Author:** ![FLUD](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/flud/32/315006_2.png) [@FLUD](https://forums.eveonline.com/u/FLUD)\ **Post date:** [October 25, 2017, 3:42am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/2 "2017-10-25T03:42:37Z")
Same problem here. I only use one account but it is still a pain. I have tried emptying the cache, run as administrator, check permissions, etc Launcher version 1183418.1060 ---
**Author:** ![Donkyhotay](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/donkyhotay/32/176726_2.png) [@Donkyhotay](https://forums.eveonline.com/u/Donkyhotay)\ **Post date:** [October 26, 2017, 3:23am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/3 "2017-10-26T03:23:53Z")
I also am having this same issue, started when Lifeblood launched. Version: 11556239.1060 (Linux) If I pin the account it will log me in automatically, remembering my username and password apparently, but it will no longer remember my username by itself. ---
**Author:** ![Kyliez\_Kyle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kyliez_kyle/32/61056_2.png) [@Kyliez\_Kyle](https://forums.eveonline.com/u/Kyliez_Kyle)\ **Post date:** [October 26, 2017, 11:23am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/4 "2017-10-26T11:23:05Z")
2 days and still not saving accounts ---
**Author:** ![Wendy\_Wantone](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wendy_wantone/32/33348_2.png) [@Wendy\_Wantone](https://forums.eveonline.com/u/Wendy_Wantone)\ **Post date:** [October 26, 2017, 1:26pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/5 "2017-10-26T13:26:32Z")
Same here! Filed a Ticket, GM does not understand the problem… It’s about the drop-down menue - he keeps telling me I need to pin the account … File more tickets, someone might finally understand the problem. It’s CCP, I won’t hold my breath ---
**Author:** ![Scilent\_Boirelle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scilent_boirelle/32/33596_2.png) [@Scilent\_Boirelle](https://forums.eveonline.com/u/Scilent_Boirelle)\ **Post date:** [October 27, 2017, 3:14pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/6 "2017-10-27T15:14:20Z")
I have the same problem if you mean with the drop down function. Now this is silly but tick the box insecure and it saves it and your password. I don’t like useing any game that saves like this. You can add multiple accounts password as well. Hackers paradise. ---
**Author:** ![El\_Geo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/el_geo/32/423657_2.png) [@El\_Geo](https://forums.eveonline.com/u/El_Geo)\ **Post date:** [October 28, 2017, 7:31am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/7 "2017-10-28T07:31:59Z")
That’s the same issue I have, I do not want it to save passwords, just the username ---
**Author:** ![FLUD](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/flud/32/315006_2.png) [@FLUD](https://forums.eveonline.com/u/FLUD)\ **Post date:** [October 30, 2017, 4:57am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/8 "2017-10-30T04:57:40Z")
For everyone’s information, the following is the reply I received from my support ticket. “Thank you for contacting customer support. I apologize for the inconvenience this is causing you but unfortunately the feature of saving previously entered account names is currently disabled because of work that is being done on the code behind the feature. I do not have an estimate on when the feature becomes available again. If there is anything else I can assist you with then please let me know.” ---
**Author:** ![Wendy\_Wantone](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wendy_wantone/32/33348_2.png) [@Wendy\_Wantone](https://forums.eveonline.com/u/Wendy_Wantone)\ **Post date:** [October 30, 2017, 3:31pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/9 "2017-10-30T15:31:57Z")
Yes, got the same answer. Now lets guess how long this “soon” will last 🙂 ---
**Author:** ![Donkyhotay](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/donkyhotay/32/176726_2.png) [@Donkyhotay](https://forums.eveonline.com/u/Donkyhotay)\ **Post date:** [October 30, 2017, 4:15pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/10 "2017-10-30T16:15:37Z")
Not what I wanted to hear but at least CCP has acknowledged it. ---
**Author:** ![Kyliez\_Kyle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kyliez_kyle/32/61056_2.png) [@Kyliez\_Kyle](https://forums.eveonline.com/u/Kyliez_Kyle)\ **Post date:** [October 30, 2017, 11:23pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/11 "2017-10-30T23:23:44Z")
I would have thought this warranted a mention in dev blog / patch notes or in MOTD ---
**Author:** ![Porucznik\_Borewicz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/porucznik_borewicz/32/172815_2.png) [@Porucznik\_Borewicz](https://forums.eveonline.com/u/Porucznik_Borewicz)\ **Post date:** [November 3, 2017, 10:13pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/12 "2017-11-03T22:13:07Z")
Having the same problem right now. I’m glad they are working on it. ---
**Author:** ![Dracvlad](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dracvlad/32/444126_2.png) [@Dracvlad](https://forums.eveonline.com/u/Dracvlad)\ **Post date:** [November 4, 2017, 9:55am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/13 "2017-11-04T09:55:31Z")
It is rather painful at the moment, a couple of times with login issues I gave up logging in at all and played other games. But that is because my usernames are deliberately made difficult to brute force hacks, being long and with special characters in, but it is painful to keep on having to type in them and the long difficult passwords and then have the client bomb out after DT forcing me to do this multiple times. Thank you CCP for making it a damn chore! ---
**Author:** ![Mama\_Carebear](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mama_carebear/32/413593_2.png) [@Mama\_Carebear](https://forums.eveonline.com/u/Mama_Carebear)\ **Post date:** [November 8, 2017, 12:32pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/14 "2017-11-08T12:32:14Z")
Todays patch fixed the issue with pinning logged in accounts. The issue with not showing accounts in drop-down menue still not fixed! I fear, no one at CCP is recognizing that those are different issues… …what to expect from CCP Should post on reddit, CCP is not reading their own forum anymore. And yes, filed a ticket, got a nice answer - maybe it never made it to the responsible team/person ---
**Author:** ![Weils\_Kingdom](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/weils_kingdom/32/162998_2.png) [@Weils\_Kingdom](https://forums.eveonline.com/u/Weils_Kingdom)\ **Post date:** [November 8, 2017, 1:01pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/15 "2017-11-08T13:01:41Z")
Of course, it may be that CCP posted a notice about it yesterday (In News): [https://community.eveonline.com/news/news-channels/eve-online-news/launcher-update-coming-tomorrow-2017-11-08/](https://community.eveonline.com/news/news-channels/eve-online-news/launcher-update-coming-tomorrow-2017-11-08/) ---
**Author:** ![Mama\_Carebear](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mama_carebear/32/413593_2.png) [@Mama\_Carebear](https://forums.eveonline.com/u/Mama_Carebear)\ **Post date:** [November 8, 2017, 1:18pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/16 "2017-11-08T13:18:46Z")
What is your problem? CCP announced a fix to one issue, they don’t acknowledge the secend issue with their launcher. They do have tickets about the problem, and closed them. ---
**Author:** ![Pookie\_McPook](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pookie_mcpook/32/289877_2.png) [@Pookie\_McPook](https://forums.eveonline.com/u/Pookie_McPook)\ **Post date:** [November 8, 2017, 1:40pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/17 "2017-11-08T13:40:12Z")
Just ried to log in and all my accounts were missing off the launcher. Tried adding them back on and was unable to as nothing happened when I pressed the add button. This is the first time it happened for me, and I was earlier today prior to the daily downtime. Seems to have been introduced by todays server reset. ---
**Author:** ![Pookie\_McPook](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pookie_mcpook/32/289877_2.png) [@Pookie\_McPook](https://forums.eveonline.com/u/Pookie_McPook)\ **Post date:** [November 8, 2017, 1:53pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/18 "2017-11-08T13:53:04Z")
My launcher doesn’t seem to have updated itself to look like the one in your link. I’m playing via Steam so is this an issue their side or one where the launcher update just hasn’t been pushed out to me? There seem to be plenty of people online as I type this though… ---
**Author:** ![Pookie\_McPook](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pookie_mcpook/32/289877_2.png) [@Pookie\_McPook](https://forums.eveonline.com/u/Pookie_McPook)\ **Post date:** [November 8, 2017, 2:06pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/19 "2017-11-08T14:06:07Z")
Hi there capsuleer. GM Spider here. This is a known issue which is specific to the Steam version of the EVE Launcher. The developers have been notified and a solution is being investigated. A workaround at this time is to use our standard launcher which can be downloaded from the link provided below. [https://community.eveonline.com/support/download/](https://community.eveonline.com/support/download/) I apologize for any inconvenience this may cause, and appreciate your patience whilst we work to address this matter. Best Regards, GM Spider CCP Player Experience | EVE Online | EVE Valkyrie ---
**Author:** ![Zazza\_Swinch](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zazza_swinch/32/36326_2.png) [@Zazza\_Swinch](https://forums.eveonline.com/u/Zazza_Swinch)\ **Post date:** [November 8, 2017, 7:01pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/20 "2017-11-08T19:01:46Z")
New launcher (1183418.2407) desktop version, Auto-Updated and new installation. Same problem - launcher still not remember login. Saved accounts - saved. Yes, it’s fixed. Dunno, this is reason or not, but my problem start after windows Fall Creators update [Next page](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832.md?page=2)