# Login no longer auto-completes previously logged in accounts

**URL:** <https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832>\
**Category:** EVE Launcher\
**Created:** [October 24, 2017, 8:25pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832 "2017-10-24T20:25:08Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Naxirian](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/naxirian/32/510269_2.png) [@Naxirian](https://forums.eveonline.com/u/Naxirian)\
**Post date:** [November 8, 2017, 11:45pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/21 "2017-11-08T23:45:09Z")

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My launcher has all my accounts “saved” but still asks me to put in the info for one of the accounts before I can get to the menu that allows me to log any of them in. It also forgets the profiles associated with each account every time I restart the launcher and I have to set them again.

It also repeatedly forgets my overview settings and chat channels.

_EDIT_ Ok now it’s only forgetting the profile, overview, chat channels and login info for my first account. It’s remembering the other 5 just fine. It always asks me to provide the login details for an account, so I provide them for my main account and then it forgets all the settings for that account every time I use the launcher.

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**Author:** ![CCP\_Avalon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_avalon/32/410280_2.png) [@CCP\_Avalon](https://forums.eveonline.com/u/CCP_Avalon)\
**Post date:** [November 9, 2017, 12:25pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/22 "2017-11-09T12:25:33Z")

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# Clarification

The launcher UI does not control the auto-complete (drop-down) feature that is referred to in the op here. It is a part of the SSO, and yesterday’s update did not cause any change to this. I believe the developers working on the SSO will bring this feature back, but I do not have any timeframe for this. I’m changing the title of this topic to prevent further confusion.

# If UI is forgetting pinned accounts

In case anyone is experiencing the UI forgetting **pinned** accounts as of version 2407 (version can be found in lower-right corner of the launcher), please try clearing the launcher cache folders in `%localappdata%\ccp\eve\`.

Folder names:

- cache
- QtWebEngine

If the issue persists beyond this, please file a [bug report](https://community.eveonline.com/support/bug-reports/) with [launcher logs](https://support.eveonline.com/hc/en-us/articles/202664145-Launcher-Log) attached.

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**Author:** ![Porucznik\_Borewicz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/porucznik_borewicz/32/172815_2.png) [@Porucznik\_Borewicz](https://forums.eveonline.com/u/Porucznik_Borewicz)\
**Post date:** [November 15, 2017, 7:50pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/23 "2017-11-15T19:50:02Z")

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> [@CCP\_Avalon](#):
>
> The launcher UI does not control the auto-complete (drop-down) feature that is referred to in the op here. It is a part of the SSO, and yesterday’s update did not cause any change to this. I believe the developers working on the SSO will bring this feature back, but I do not have any timeframe for this.

So you believe the developers are working on it. That is good. Can you please go ask them if they actually do? Maybe a rough estimate when we can count with it working again? As the pinning is insecure, what is stated even in the launcher, I would at least like to have the option of selecting the usernames from the drop-down menu.

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**Author:** ![FLUD](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/flud/32/315006_2.png) [@FLUD](https://forums.eveonline.com/u/FLUD)\
**Post date:** [November 28, 2017, 6:59am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/24 "2017-11-28T06:59:38Z")

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I suppose another question is why did they remove the feature in the first place?

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**Author:** ![system1](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system1](https://forums.eveonline.com/u/system1)\
**Post date:** [February 26, 2018, 7:00am UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/25 "2018-02-26T07:00:03Z")

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