# Login no longer auto-completes previously logged in accounts

**URL:** <https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832>\
**Category:** EVE Launcher\
**Created:** [October 24, 2017, 8:25pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832 "2017-10-24T20:25:08Z")\
**Posts on this page:** 1\
**Showing post:** 22

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**Author:** ![CCP\_Avalon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_avalon/32/410280_2.png) [@CCP\_Avalon](https://forums.eveonline.com/u/CCP_Avalon)\
**Post date:** [November 9, 2017, 12:25pm UTC](https://forums.eveonline.com/t/login-no-longer-auto-completes-previously-logged-in-accounts/33832/22 "2017-11-09T12:25:33Z")

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# Clarification

The launcher UI does not control the auto-complete (drop-down) feature that is referred to in the op here. It is a part of the SSO, and yesterday’s update did not cause any change to this. I believe the developers working on the SSO will bring this feature back, but I do not have any timeframe for this. I’m changing the title of this topic to prevent further confusion.

# If UI is forgetting pinned accounts

In case anyone is experiencing the UI forgetting **pinned** accounts as of version 2407 (version can be found in lower-right corner of the launcher), please try clearing the launcher cache folders in `%localappdata%\ccp\eve\`.

Folder names:

- cache
- QtWebEngine

If the issue persists beyond this, please file a [bug report](https://community.eveonline.com/support/bug-reports/) with [launcher logs](https://support.eveonline.com/hc/en-us/articles/202664145-Launcher-Log) attached.

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