# Login on my account on singulartity **URL:** \ **Category:** Test Server Feedback\ **Created:** [March 10, 2023, 10:21am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440 "2023-03-10T10:21:18Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 10, 2023, 10:21am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/1 "2023-03-10T10:21:18Z")
Hello when i want to log in on singularity it tell my invalid user or passowrd. but i use the correct on that give me acces on tranquility Tahnk you for your help ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 10, 2023, 10:26am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/2 "2023-03-10T10:26:17Z")
Did you change your password in the last week? Or is it a new account in the past week? ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 10, 2023, 9:15pm UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/3 "2023-03-10T21:15:33Z")
the account and caracter has been created the 27/02/2023 9.34 am I haven’t change the password. ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 11, 2023, 12:58am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/4 "2023-03-11T00:58:34Z")
Lol. You created it on the day of the new mirror. So you wont have access until the next one. The test server takes up to 5 days to mirror the main server. So the window to have a new char on the test server would have been at least the 22nd of feb. ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 11, 2023, 4:34am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/5 "2023-03-11T04:34:28Z")
ok but i can’t log in and we are the 11/03 so what is the problem ? ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 11, 2023, 4:43am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/6 "2023-03-11T04:43:46Z")
You wont be able to. You created your account AFTER the mirror was done. You will have to wait 3 months unless ccp magically adds you to the server, and they normally dont. ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 11, 2023, 5:48am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/7 "2023-03-11T05:48:05Z")
When you say they normaly don’t ? do you mean maybe i will not be able to connect in 3 month ? ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 11, 2023, 6:22am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/8 "2023-03-11T06:22:45Z")
anytime a new mirror is done, all characters that were created before that snapshot, is added to the new mirror. I was referring to, i’ve only seen one or two times they’ve manually added a char to the test server specificially for a mass test, outside of that, they will not add a single character to the test server… so you will have to wait 3-5 months ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 11, 2023, 9:16am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/9 "2023-03-11T09:16:02Z")
is there any way to ask it to them ? ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 13, 2023, 6:46am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/10 "2023-03-13T06:46:08Z")
Where i can’t try to contact them please? ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 13, 2023, 7:04am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/11 "2023-03-13T07:04:44Z")
@ISD_Dorrim_Barstorlode @CCP_Habakuk ---
**Author:** ![jokermeow](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jokermeow/32/358875_2.png) [@jokermeow](https://forums.eveonline.com/u/jokermeow)\ **Post date:** [March 13, 2023, 8:43pm UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/12 "2023-03-13T20:43:26Z")
this is true but your character has to be 3 months old first reguardless of the mirror if i understand the thing right it says somewhere that states this fact if im not mistaken. but with that new of a character it wont do much for you in reguards to flying things unles you inject yourself ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 13, 2023, 8:54pm UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/13 "2023-03-13T20:54:44Z")
thank you. when i clic on it i see there profil but i don’t find where i can write to them ? ---
**Author:** ![jokermeow](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jokermeow/32/358875_2.png) [@jokermeow](https://forums.eveonline.com/u/jokermeow)\ **Post date:** [March 13, 2023, 8:58pm UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/14 "2023-03-13T20:58:23Z")
i dont think you can i think you just have to wait for them to contact you here on the thread ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 14, 2023, 2:35am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/15 "2023-03-14T02:35:47Z")
[support.eveonline.com](http://support.eveonline.com) but I do wanna make a point that we are not entitled to have access to SiSi. SiSi is for testing by devs, but they just happen to give us access. at this point you may just have to wait until the next mirror. ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 14, 2023, 2:37am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/16 "2023-03-14T02:37:33Z")
> [@jokermeow](#): > > but your character has to be 3 months old first reguardless of the mirror if i understand the thing right it says somewhere that states this fact if im not mistaken. > **Accessing Singularity** In order to access the Singularity server you need to have an account on Tranquility. The account needs to have been created before the time when the current mirror was taken. The account state will be the same as it was when the mirror was taken. So as i said, since the mirror was released on 2/27 they’d have needed to be created and on TQ by 2/21 or 2/22 > This entire process can take up to 3 days, then the Singularity server is open for public. ---
**Author:** ![jokermeow](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jokermeow/32/358875_2.png) [@jokermeow](https://forums.eveonline.com/u/jokermeow)\ **Post date:** [March 15, 2023, 4:59am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/17 "2023-03-15T04:59:32Z")
> [@Geo\_Eclipse\_Oksaras](#): > > [support.eveonline.com](http://support.eveonline.com) > > but I do wanna make a point that we are not entitled to have access to SiSi. SiSi is for testing by devs, but they just happen to give us access. at this point you may just have to wait until the next mirror. the support team will tell you that they have no control over the test server and to go to the forms ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 16, 2023, 5:32am UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/18 "2023-03-16T05:32:42Z")
but how they will see the post ? ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 16, 2023, 9:54pm UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/19 "2023-03-16T21:54:13Z")
@CCP_Habakuk There i tagged a ccp for you ---
**Author:** ![Dems\_Aldrine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dems_aldrine/32/358127_2.png) [@Dems\_Aldrine](https://forums.eveonline.com/u/Dems_Aldrine)\ **Post date:** [March 17, 2023, 7:23pm UTC](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440/20 "2023-03-17T19:23:09Z")
thank you [Next page](https://forums.eveonline.com/t/login-on-my-account-on-singulartity/398440.md?page=2)