# Losing connection to chat server even after 3/26 fix **URL:** \ **Category:** General Issues\ **Created:** [March 28, 2018, 8:13am UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377 "2018-03-28T08:13:59Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Levonicus\_Maximus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/levonicus_maximus/32/65088_2.png) [@Levonicus\_Maximus](https://forums.eveonline.com/u/Levonicus_Maximus)\ **Post date:** [April 7, 2018, 12:40am UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/21 "2018-04-07T00:40:51Z")
> **[EVE Online - Chat Issues - Client Hotfix Released!](https://www.eveonline.com/article/p6q5a3/chat-issues-client-hotfix-released)** > > Check out this news item for details on a client hotfix that was just released to fix issues with the chat system! ---
**Author:** ![Simon\_Crendraven](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/simon_crendraven/32/65171_2.png) [@Simon\_Crendraven](https://forums.eveonline.com/u/Simon_Crendraven)\ **Post date:** [April 7, 2018, 10:27am UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/22 "2018-04-07T10:27:17Z")
Problem appears if I log on more than one account at a time. But the random “socket closed” has disappeared. ---
**Author:** ![Levonicus\_Maximus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/levonicus_maximus/32/65088_2.png) [@Levonicus\_Maximus](https://forums.eveonline.com/u/Levonicus_Maximus)\ **Post date:** [April 7, 2018, 4:58pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/23 "2018-04-07T16:58:07Z")
Can confirm issue still happening after 4/5 hotfix — Problem has not been resolved. Anyone still having the same issue? This is super annoying. ---
**Author:** ![McMoney\_Bags](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mcmoney_bags/32/169231_2.png) [@McMoney\_Bags](https://forums.eveonline.com/u/McMoney_Bags)\ **Post date:** [April 7, 2018, 7:54pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/24 "2018-04-07T19:54:48Z")
I’m still getting it, 4/5 fix didn’t fix my issue. ---
**Author:** ![Thamo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thamo/32/188894_2.png) [@Thamo](https://forums.eveonline.com/u/Thamo)\ **Post date:** [April 8, 2018, 4:27pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/25 "2018-04-08T16:27:16Z")
Same here. The most annoying thing is that the chat recognizes much too late that it has lost the connection. My scout can’t tell if the local is working or not. All other channels are also affected. ---
**Author:** ![Malor\_Arjar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malor_arjar/32/65419_2.png) [@Malor\_Arjar](https://forums.eveonline.com/u/Malor_Arjar)\ **Post date:** [April 8, 2018, 5:12pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/26 "2018-04-08T17:12:57Z")
I have the same issue. It’s still happening, hotfix didn’t fix it for me. I appear to lose connection to all chats when I do not very frequently use the chats. As a miner this is complete crap. My fleet is sitting on their citadel for weeks now not being able to do anything. ---
**Author:** ![Hege\_Mason](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hege_mason/32/512489_2.png) [@Hege\_Mason](https://forums.eveonline.com/u/Hege_Mason)\ **Post date:** [April 10, 2018, 11:52am UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/27 "2018-04-10T11:52:31Z")
I have no channels at all. Nothing in the Channels list. I took a week off and came back and now for 2 days I’ve had nothing. ---
**Author:** ![Fujiko\_MaXjolt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fujiko_maxjolt/32/65731_2.png) [@Fujiko\_MaXjolt](https://forums.eveonline.com/u/Fujiko_MaXjolt)\ **Post date:** [April 10, 2018, 12:17pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/28 "2018-04-10T12:17:47Z")
I, too, am experiencing this. It’s very similar to my issues with connection to the servers in general, which i’ve had over the past few years… interestingly, my wife will happily be playing WoW next to me while i’ll be swearing up a storm at losing chat connection for the umpteenth time or losing connection on one of my clients yet again. in all honesty, if this cannot be fixed in a resonable time-frame, i find it hard to justify the cost of continuing to play this game, as the social element has been the only reason i keep coming back to it. CCP, PLEASE fix this, it’s killing eve, do not underestimate the importance of this… ---
**Author:** ![Harted\_Adoulin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/harted_adoulin/32/65753_2.png) [@Harted\_Adoulin](https://forums.eveonline.com/u/Harted_Adoulin)\ **Post date:** [April 10, 2018, 2:14pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/29 "2018-04-10T14:14:02Z")
Have same issue, local chat is not fixed for sure and it even freezes,also it happens quite alot. ---
**Author:** ![Fujiko\_MaXjolt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fujiko_maxjolt/32/65731_2.png) [@Fujiko\_MaXjolt](https://forums.eveonline.com/u/Fujiko_MaXjolt)\ **Post date:** [April 11, 2018, 4:54pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/30 "2018-04-11T16:54:57Z")
btw, here’s a freebie - this should help fix your issues : > **[Keepalive](https://en.wikipedia.org/wiki/Keepalive)** > > A keepalive (KA) is a message sent by one device to another to check that the link between the two is operating, or to prevent the link from being broken. > A keepalive signal is often sent at predefined intervals, and plays an important role on the Internet. After a signal is sent, if no reply is received the link is assumed to be down and future data will be routed via another path until the link is up again. A keepalive signal can also be used to indicate to Internet infrastructure that the con... ---
**Author:** ![Janon\_Shimaya](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/janon_shimaya/32/65942_2.png) [@Janon\_Shimaya](https://forums.eveonline.com/u/Janon_Shimaya)\ **Post date:** [April 11, 2018, 7:35pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/31 "2018-04-11T19:35:47Z")
+1, I have the same problem. Since the last hotfix the chat does not reconnect automatically, I have to write something in one chat and eventually the client will reconnect to the chat server, often is does not and I have to restart the client. ---
**Author:** ![Scaugh](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scaugh/32/25051_2.png) [@Scaugh](https://forums.eveonline.com/u/Scaugh)\ **Post date:** [April 11, 2018, 11:46pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/32 "2018-04-11T23:46:27Z")
I’ve bug reported this as well and not a peep out of CCP Guess they are partying hard at the top of the world and preparing to have use drool over new stuff ---
**Author:** ![Harted\_Adoulin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/harted_adoulin/32/65753_2.png) [@Harted\_Adoulin](https://forums.eveonline.com/u/Harted_Adoulin)\ **Post date:** [April 14, 2018, 12:42pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/33 "2018-04-14T12:42:48Z")
Day 17, chat system is still broken… ---
**Author:** ![Hilix\_Sotken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hilix_sotken/32/197847_2.png) [@Hilix\_Sotken](https://forums.eveonline.com/u/Hilix_Sotken)\ **Post date:** [April 14, 2018, 3:11pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/34 "2018-04-14T15:11:05Z")
also having issues with chat not updating/freezing. please fix or remove local. ---
**Author:** ![Simon\_Crendraven](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/simon_crendraven/32/65171_2.png) [@Simon\_Crendraven](https://forums.eveonline.com/u/Simon_Crendraven)\ **Post date:** [April 15, 2018, 9:28am UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/35 "2018-04-15T09:28:48Z")
Still have the problem, chats disconnecting and local not updating. Game unplayable. ---
**Author:** ![Hairy\_Hand](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hairy_hand/32/65455_2.png) [@Hairy\_Hand](https://forums.eveonline.com/u/Hairy_Hand)\ **Post date:** [April 16, 2018, 1:04am UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/36 "2018-04-16T01:04:19Z")
geebuz already, FIX THE F-ING thing what is wrong with ccp this is the worst bug since deleting the boot.ini - chat is NOT FIXED ---
**Author:** ![Kaldor\_Sarum](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kaldor_sarum/32/68241_2.png) [@Kaldor\_Sarum](https://forums.eveonline.com/u/Kaldor_Sarum)\ **Post date:** [April 23, 2018, 8:19pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/37 "2018-04-23T20:19:52Z")
As of this morning, I am getting constant failure to connect to chat server. I have relogged, restarted comp, and run maint tool. and checked my ports. Is this issue a thing? ---
**Author:** ![Fishbone](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fishbone/32/68247_2.png) [@Fishbone](https://forums.eveonline.com/u/Fishbone)\ **Post date:** [April 23, 2018, 8:42pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/38 "2018-04-23T20:42:01Z")
It just started for me, after being out in space for the last 6 hours, now no local, intel, corp channels - makes the life of a miner hard ---
**Author:** ![Chinalla](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chinalla/32/192639_2.png) [@Chinalla](https://forums.eveonline.com/u/Chinalla)\ **Post date:** [April 23, 2018, 8:42pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/39 "2018-04-23T20:42:19Z")
Could not connect to chat server at tranquility.chat.eveonline.com:5222.Please ensure that this port isn’t blocked.Retry? No Channels at all. Started a hour ago for me and I have yet to find a walk around for it … ---
**Author:** ![Evi\_Polevhia](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/evi_polevhia/32/501296_2.png) [@Evi\_Polevhia](https://forums.eveonline.com/u/Evi_Polevhia)\ **Post date:** [April 23, 2018, 8:57pm UTC](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377/40 "2018-04-23T20:57:17Z")
Same issue here. I’ve changed no settings. Everything was fine last night. Tried to log in just a little bit ago. Could not connect to chat server at tranquility.chat.eveonline.com:5222.Please ensure that this port isn’t blocked.Retry? Tracert run and the trail runs in to permanent timeouts somewhere in Netflix servers for some reason? [Previous page](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377.md?page=1) [Next page](https://forums.eveonline.com/t/losing-connection-to-chat-server-even-after-3-26-fix/66377.md?page=3)