# My launcher is not letting me add a 2nd account

**URL:** <https://forums.eveonline.com/t/my-launcher-is-not-letting-me-add-a-2nd-account/193242>\
**Category:** EVE Launcher\
**Created:** [October 1, 2019, 12:50am UTC](https://forums.eveonline.com/t/my-launcher-is-not-letting-me-add-a-2nd-account/193242 "2019-10-01T00:50:58Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\
**Post date:** [October 1, 2019, 3:03pm UTC](https://forums.eveonline.com/t/my-launcher-is-not-letting-me-add-a-2nd-account/193242/3 "2019-10-01T15:03:12Z")

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It’s possible that this issue is caused by cookies saved on your computer. To delete the cookie files please follow the steps below:

- Press and hold the Windows key on your keyboard while pressing R (this will open a run window).
- Copy and paste the following line into the run window: %LOCALAPPDATA%\CCP\EVE\
- You should see a few folders there. One should be named QtWebEngine
- Open that folder. Then open Default.
- Delete the two of the files in there. Cookies and Cookies-journal.

Then try logging in again.

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_[View the full topic](https://forums.eveonline.com/t/my-launcher-is-not-letting-me-add-a-2nd-account/193242)._