# \[October\] Further QoL & New Player Focused changes **URL:** \ **Category:** Test Server Feedback\ **Created:** [September 18, 2019, 5:44pm UTC](https://forums.eveonline.com/t/october-further-qol-new-player-focused-changes/191022 "2019-09-18T17:44:20Z")\ **Posts on this page:** 1\ **Showing post:** 16
**Author:** ![CCP\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lebowski/32/191402_2.png) [@CCP\_Lebowski](https://forums.eveonline.com/u/CCP_Lebowski)\ **Post date:** [September 18, 2019, 6:43pm UTC](https://forums.eveonline.com/t/october-further-qol-new-player-focused-changes/191022/16 "2019-09-18T18:43:19Z")
> [@Auran\_Glimmer](#): > > Do you have any stats/info on how many new players actually got hit by this? We have some internal data on how often players report these issues to our customer support team yes. > [@Auran\_Glimmer](#): > > Have you considered simply including a tutorial on trading in the NPE telling people to not use trades for anything important, since the other party can change what’s in the window whenever they want? (You could reiterate it the first time someone redeems plex or any other RL$-purchase item.) Then if people get careless and lose a rorqual or something to it years down the road, that’s on them. We could certainly add a tutorial explaining trade more clearly, but in this specific case the scam involves using a UI that doesnt fit our modern standards for UX. We tend to give clear information to pilots when they are making a trade (see the messages in the market, the finalize step of the contract window, etc) and in this case this UI wasn’t meeting those standards. As such in this case it made more sense to improve that UI rather than build a tutorial specifically to warn new players about why the UI is bad. > [@Auran\_Glimmer](#): > > Also, was this change explicitly pushed by certain CSM members? If so, can we know who? No, we talked about it at the CSM summit, but this was an internal proposal. > [@Oreb\_Wing](#): > > Can someone explain to me how a player gets scammed with the trade window when anything that is moved out or added makes the check box reset. Scammers have got incredibly good at predicting their targets behavior and making changes to the contents of the trade at the last second. 😛 They are a smart bunch. --- _[View the full topic](https://forums.eveonline.com/t/october-further-qol-new-player-focused-changes/191022)._