# Only 4 of 5 accounts appear linked to email

**URL:** <https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602>\
**Category:** General Issues\
**Created:** [June 22, 2024, 10:20am UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602 "2024-06-22T10:20:07Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Induce\_Deadline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/induce_deadline/32/418955_2.png) [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\
**Post date:** [June 22, 2024, 10:20am UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/1 "2024-06-22T10:20:08Z")

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As above, 1 account despite being on the same email and having validated that email, stubbornly doesn’t seem to be recognised when it comes to multi account sub discount.

I tried waiting as thought it was just a lag, but it’s been over 2 weeks now and still not showing (when I click the button to show accounts linked under the email from within the account that doesn’t appear to be linked it does show the 4 other accounts - so it seems partially linked, but no sub discount).

Any idea how to resolve?

Thanks

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**Author:** ![Induce\_Deadline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/induce_deadline/32/418955_2.png) [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\
**Post date:** [June 22, 2024, 10:37am UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/2 "2024-06-22T10:37:37Z")

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Just to confirm as had a totally incorrect reply from a GM to my ticket. I have 5 accounts:

Account 1 - 90m SP main  
Account 2 - c25m SP alt  
Account 3 - c20m SP alt  
Account 4 - c20m SP alt  
Account 5 - c6m SP alt

I subbed account 1 at the max sub rate. I then subbed accounts 2, 3 and 5 at the discounted alt account rate. **Account 1 is the oldest account by date created**.

Account 4 is the one that isn’t showing the discounted rate i.e. **this is not a case of the discount not appearing on my main.**

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<div class="post-metadata">

**Author:** ![Induce\_Deadline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/induce_deadline/32/418955_2.png) [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\
**Post date:** [June 22, 2024, 11:21am UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/3 "2024-06-22T11:21:37Z")

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Unbelievable! It’s actually 2 of 5 accounts that don’t get the alt account option. FML

GG CCP

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<div class="post-metadata">

**Author:** ![Induce\_Deadline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/induce_deadline/32/418955_2.png) [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\
**Post date:** [June 22, 2024, 11:52am UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/4 "2024-06-22T11:52:52Z")

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Think I’ve figured it out, I resubbed on main using the 30 day sub pack with the 250k SP. In my account I get the 30 days sub time, but shows no subscription, so I’m thinking that’s probably why multi account discounts aren’t appearing. RIP me

EDIT: No that’s not it, still a bug.

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<div class="post-metadata">

**Author:** ![Induce\_Deadline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/induce_deadline/32/418955_2.png) [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\
**Post date:** [June 22, 2024, 5:57pm UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/5 "2024-06-22T17:57:08Z")

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ok found something, 1 of my accounts shows this in Account Management:

![image](https://global.discourse-cdn.com/eveonline/original/4X/8/e/0/8e05c18a167a42962b94a99052f6942a6fe07c88.png)

However receipts for the above account go to an old email address no longer attached to the account:

![image](https://global.discourse-cdn.com/eveonline/original/4X/c/a/6/ca6a4bfc5bedd096fd8cfadf49d193b3ac315ded.png)

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<div class="post-metadata">

**Author:** ![Induce\_Deadline](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/induce_deadline/32/418955_2.png) [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\
**Post date:** [June 22, 2024, 7:17pm UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/6 "2024-06-22T19:17:09Z")

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Fixed by a GM, feel free to close.

Thanks

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**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [June 22, 2024, 7:52pm UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/7 "2024-06-22T19:52:06Z")

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<div class="post-metadata">

**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [June 22, 2024, 7:52pm UTC](https://forums.eveonline.com/t/only-4-of-5-accounts-appear-linked-to-email/453602/8 "2024-06-22T19:52:12Z")

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Closed per request of Op.
