# Public facing Issue tracking database

**URL:** <https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975>\
**Category:** Player Features & Ideas\
**Created:** [March 10, 2022, 12:21pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975 "2022-03-10T12:21:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Emotional\_Support\_Clown](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/emotional_support_clown/32/310422_2.png) [@Emotional\_Support\_Clown](https://forums.eveonline.com/u/Emotional_Support_Clown)\
**Post date:** [March 10, 2022, 12:21pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/1 "2022-03-10T12:21:37Z")

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Currently we report issues via forum discussion threads and F12 bug ticket.

The problem with this is, the forum is not a good way to track bugs uniquely and aggregate information additions to such issues and the F12 bug ticket seems to be a blackhole and possibly ends up with duplicate tickets since nobody can search that the issue has been reported before and optionally add more information to the ticket.

A public bug issue tracking database, perhaps authorized via SSO like the forum so all players can participate without creating new accounts on a different platform.

I think this would greatly increase transparancy and add more value to the issues from less dupes and more information being added to the right place.

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**Author:** ![Snowflake\_Tem](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/snowflake_tem/32/432971_2.png) [@Snowflake\_Tem](https://forums.eveonline.com/u/Snowflake_Tem)\
**Post date:** [March 10, 2022, 12:28pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/2 "2022-03-10T12:28:00Z")

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Would be great as an open-source project.  
I don’t see the benefit to CCP in this case.

Do we really need more fuel to 'itch and moan about? We do a pretty good job without honestly.

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**Author:** ![Emotional\_Support\_Clown](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/emotional_support_clown/32/310422_2.png) [@Emotional\_Support\_Clown](https://forums.eveonline.com/u/Emotional_Support_Clown)\
**Post date:** [March 10, 2022, 12:29pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/3 "2022-03-10T12:29:24Z")

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Eve ESI API has an issue tracker here [Issues · esi/esi-issues · GitHub](https://github.com/esi/esi-issues/issues)

Eve SSO issue tracker here [Issues · ccpgames/sso-issues · GitHub](https://github.com/ccpgames/sso-issues/issues)

Frontier ED game has one [Frontier Issues Tracker | Frontier Forums](https://forums.frontier.co.uk/threads/frontier-issues-tracker.507702/)

Eve game actual really needs one imo rather than the current situation.

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**Author:** ![Snowflake\_Tem](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/snowflake_tem/32/432971_2.png) [@Snowflake\_Tem](https://forums.eveonline.com/u/Snowflake_Tem)\
**Post date:** [March 10, 2022, 12:34pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/4 "2022-03-10T12:34:28Z")

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You’re probably right.  
The issue really is constructive feedback.  
So, I guess I’m suggesting an appropriately geek aligned platform that subtlety screens the maddened hoard from helpful nerds.

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**Author:** ![Emotional\_Support\_Clown](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/emotional_support_clown/32/310422_2.png) [@Emotional\_Support\_Clown](https://forums.eveonline.com/u/Emotional_Support_Clown)\
**Post date:** [March 10, 2022, 12:38pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/5 "2022-03-10T12:38:44Z")

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> [@Snowflake\_Tem](#):
>
> The issue really is constructive feedback.

Templates, tagging and ability to add information from other players fills in the repro steps and environments.

Searching itself will help reduce duplicate submissions.

Even this subforum for features and ideas can be moved to a ticketing system with a feature request template and tags…

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**Author:** ![Buggs\_LeRoach](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/buggs_leroach/32/376676_2.png) [@Buggs\_LeRoach](https://forums.eveonline.com/u/Buggs_LeRoach)\
**Post date:** [May 13, 2022, 12:01pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/6 "2022-05-13T12:01:33Z")

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a forum for unpatched bugs and exploits, with instructions for reproduction… brilliant.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [August 11, 2022, 12:02pm UTC](https://forums.eveonline.com/t/public-facing-issue-tracking-database/352975/7 "2022-08-11T12:02:30Z")

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