# Purchased packs not being sent to account

**URL:** <https://forums.eveonline.com/t/purchased-packs-not-being-sent-to-account/466964>\
**Category:** General Issues\
**Created:** [November 5, 2024, 3:03am UTC](https://forums.eveonline.com/t/purchased-packs-not-being-sent-to-account/466964 "2024-11-05T03:03:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SlipSlide80](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/slipslide80/32/439463_2.png) [@SlipSlide80](https://forums.eveonline.com/u/SlipSlide80)\
**Post date:** [November 5, 2024, 3:03am UTC](https://forums.eveonline.com/t/purchased-packs-not-being-sent-to-account/466964/1 "2024-11-05T03:03:22Z")

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Purchased the blood sports pack 4 hours ago, still waiting on it being sent to character. Checked all the usuals, it shows as paid on my account transactions, yet still nothing.

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**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [November 5, 2024, 4:09am UTC](https://forums.eveonline.com/t/purchased-packs-not-being-sent-to-account/466964/2 "2024-11-05T04:09:51Z")

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You’ll need to get with [EVE Support - Contacting Support](https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support) to resolve.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 3, 2025, 4:10am UTC](https://forums.eveonline.com/t/purchased-packs-not-being-sent-to-account/466964/3 "2025-02-03T04:10:44Z")

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