# \[RESOLVED\] - 2018/12/06 - Login Issues

**URL:** <https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058>\
**Category:** General Discussion\
**Tags:** login-issues\
**Created:** [December 6, 2018, 12:31pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058 "2018-12-06T12:31:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 6, 2018, 12:31pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/1 "2018-12-06T12:31:37Z")

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Hey guys,

We’ve just been made aware of several reports of login issues with the EVE Launcher.

Right now, we’re investigating the problem, and hope to have it resolved as soon as possible.

[Keep an eye on this thread for further updates.](https://forums.eveonline.com/t/2018-12-06-login-issues/125058/)

- F

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 6, 2018, 12:32pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/2 "2018-12-06T12:32:09Z")

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# UPDATES:

## 12:30 UTC

We’re currently investigating reported launcher issues.

## 13:00 UTC

Work is still ongoing to rectify this issue - we’re now aware of the cause!

## 14:00 UTC

Issues are now resolved, and all services are back to normal!

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**Author:** ![Black\_Ambulance](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/black_ambulance/32/48290_2.png) [@Black\_Ambulance](https://forums.eveonline.com/u/Black_Ambulance)\
**Post date:** [December 6, 2018, 12:33pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/3 "2018-12-06T12:33:03Z")

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there we go again…

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**Author:** ![Ravnik](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ravnik/32/514991_2.png) [@Ravnik](https://forums.eveonline.com/u/Ravnik)\
**Post date:** [December 6, 2018, 12:31pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/4 "2018-12-06T12:31:35Z")

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Deleted due to new post regarding log in issues…

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**Author:** ![Jessica\_L\_estrange](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jessica_l_estrange/32/109080_2.png) [@Jessica\_L\_estrange](https://forums.eveonline.com/u/Jessica_L_estrange)\
**Post date:** [December 6, 2018, 12:33pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/5 "2018-12-06T12:33:15Z")

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Yep, getting it too.

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**Author:** ![Maekchu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/maekchu/32/178692_2.png) [@Maekchu](https://forums.eveonline.com/u/Maekchu)\
**Post date:** [December 6, 2018, 12:35pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/6 "2018-12-06T12:35:38Z")

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Thought for second there it was me going crazy after having reset the password and it still not working.

Oh well, I suppose I needed that password changed anyway.

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**Author:** ![Michael\_Foley\_Tivianne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michael_foley_tivianne/32/109766_2.png) [@Michael\_Foley\_Tivianne](https://forums.eveonline.com/u/Michael_Foley_Tivianne)\
**Post date:** [December 6, 2018, 12:35pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/7 "2018-12-06T12:35:45Z")

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I only have an hour before work! fix it

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**Author:** ![Cap\_Alberto\_Bertorelli](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cap_alberto_bertorelli/32/225356_2.png) [@Cap\_Alberto\_Bertorelli](https://forums.eveonline.com/u/Cap_Alberto_Bertorelli)\
**Post date:** [December 6, 2018, 12:37pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/8 "2018-12-06T12:37:33Z")

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Thanks CCPFriends for beeing hot on a fix!!!

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**Author:** ![weedCore\_Alduin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/weedcore_alduin/32/352600_2.png) [@weedCore\_Alduin](https://forums.eveonline.com/u/weedCore_Alduin)\
**Post date:** [December 6, 2018, 12:37pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/9 "2018-12-06T12:37:35Z")

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same here ,problems on all my accounts , some problem with refreshing tokens

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**Author:** ![Michael\_Foley\_Tivianne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michael_foley_tivianne/32/109766_2.png) [@Michael\_Foley\_Tivianne](https://forums.eveonline.com/u/Michael_Foley_Tivianne)\
**Post date:** [December 6, 2018, 12:37pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/10 "2018-12-06T12:37:46Z")

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Forgot the 🙂

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**Author:** ![Luke\_Skywalking](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/luke_skywalking/32/157782_2.png) [@Luke\_Skywalking](https://forums.eveonline.com/u/Luke_Skywalking)\
**Post date:** [December 6, 2018, 12:38pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/11 "2018-12-06T12:38:12Z")

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Same. Good to know im not the only one

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**Author:** ![Black\_Necromunger](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/black_necromunger/32/171762_2.png) [@Black\_Necromunger](https://forums.eveonline.com/u/Black_Necromunger)\
**Post date:** [December 6, 2018, 12:38pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/12 "2018-12-06T12:38:35Z")

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well…

Atleast its not a Boot.ini thing… 🕶

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**Author:** ![Biggus\_Dickus\_Nazareth](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/biggus_dickus_nazareth/32/427433_2.png) [@Biggus\_Dickus\_Nazareth](https://forums.eveonline.com/u/Biggus_Dickus_Nazareth)\
**Post date:** [December 6, 2018, 12:39pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/13 "2018-12-06T12:39:01Z")

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I still can’t get around how you guys managed to bring back solved issues to a launcher. Patches should fix problems… not bring old ones back to life.  
Well Done!

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**Author:** ![DJ\_Centauri](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dj_centauri/32/108399_2.png) [@DJ\_Centauri](https://forums.eveonline.com/u/DJ_Centauri)\
**Post date:** [December 6, 2018, 12:39pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/14 "2018-12-06T12:39:08Z")

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Yes. I got a message.

There was an error while validating your account, please try again.

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<div class="post-metadata">

**Author:** ![Luke\_Skywalking](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/luke_skywalking/32/157782_2.png) [@Luke\_Skywalking](https://forums.eveonline.com/u/Luke_Skywalking)\
**Post date:** [December 6, 2018, 12:41pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/15 "2018-12-06T12:41:20Z")

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There was an old thread suggesting to unpin accounts, relaunch launcher… and should be fixed… but not this time round.

I see 17k online though. why meeee 😛

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**Author:** ![Dove\_Hita](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dove_hita/32/238361_2.png) [@Dove\_Hita](https://forums.eveonline.com/u/Dove_Hita)\
**Post date:** [December 6, 2018, 12:42pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/16 "2018-12-06T12:42:17Z")

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![image](https://global.discourse-cdn.com/eveonline/original/3X/3/a/3ac2d83bda458c2d61cb6d0c01d7dd79f7ac8539.gif)

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<div class="post-metadata">

**Author:** ![Masters\_Patrouette](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/masters_patrouette/32/133720_2.png) [@Masters\_Patrouette](https://forums.eveonline.com/u/Masters_Patrouette)\
**Post date:** [December 6, 2018, 12:43pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/17 "2018-12-06T12:43:44Z")

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I am also having problems logging into the EVE Launcher. I can log into the website with no problem, but I cannot log in on the EVE Launcher.

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**Author:** ![Cisco\_Saissore](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cisco_saissore/32/355311_2.png) [@Cisco\_Saissore](https://forums.eveonline.com/u/Cisco_Saissore)\
**Post date:** [December 6, 2018, 12:44pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/18 "2018-12-06T12:44:17Z")

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Same here

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<div class="post-metadata">

**Author:** ![Biggus\_Dickus\_Nazareth](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/biggus_dickus_nazareth/32/427433_2.png) [@Biggus\_Dickus\_Nazareth](https://forums.eveonline.com/u/Biggus_Dickus_Nazareth)\
**Post date:** [December 6, 2018, 12:44pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/19 "2018-12-06T12:44:29Z")

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Tried that aswell as clearing cache, or reinstalling the launcher.  
Not gonna sit through re-downloading all the game to find out if that fixes it.

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**Author:** ![Tretsom\_Toralen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tretsom_toralen/32/109793_2.png) [@Tretsom\_Toralen](https://forums.eveonline.com/u/Tretsom_Toralen)\
**Post date:** [December 6, 2018, 12:44pm UTC](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058/20 "2018-12-06T12:44:49Z")

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down to 12k online and dropping

[Next page](https://forums.eveonline.com/t/resolved-2018-12-06-login-issues/125058.md?page=2)
