# \[Resolved\]20240229 - Client Crashes related to Shadow Quality **URL:** \ **Category:** Announcements\ **Tags:** official\ **Created:** [February 29, 2024, 3:21pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303 "2024-02-29T15:21:27Z")\ **Posts on this page:** 10\ **Page:** 2
**Author:** ![Kanavaisto\_Askiras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kanavaisto_askiras/32/387775_2.png) [@Kanavaisto\_Askiras](https://forums.eveonline.com/u/Kanavaisto_Askiras)\ **Post date:** [February 29, 2024, 11:33pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/22 "2024-02-29T23:33:59Z")
CCP already stated that they will reimburse…So why should WH players be the exception…? This is complete nonsense… ---
**Author:** ![Axhind](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/axhind/32/461932_2.png) [@Axhind](https://forums.eveonline.com/u/Axhind)\ **Post date:** [February 29, 2024, 11:35pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/23 "2024-02-29T23:35:54Z")
Where exactly did they say that? We have a few hundred titans we would like to get reimbursed too. ---
**Author:** ![Kanavaisto\_Askiras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kanavaisto_askiras/32/387775_2.png) [@Kanavaisto\_Askiras](https://forums.eveonline.com/u/Kanavaisto_Askiras)\ **Post date:** [February 29, 2024, 11:39pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/24 "2024-02-29T23:39:56Z")
> [@CCP\_Lumi](#): > > **Edit:** If players loose any ships due to this issue, they should contact support to discuss the possibility of a reimbursement. Ok they say DISCUSS the possibility of a reimbursement… 🙂 You could suspect that this is a flipping finger that’s true 😛 But that would be harsh ---
**Author:** ![Axhind](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/axhind/32/461932_2.png) [@Axhind](https://forums.eveonline.com/u/Axhind)\ **Post date:** [February 29, 2024, 11:41pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/25 "2024-02-29T23:41:39Z")
Great. If they reimburse your fight then we want ours reimbursed too. After all, we want same rules for everyone right. ---
**Author:** ![Kanavaisto\_Askiras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kanavaisto_askiras/32/387775_2.png) [@Kanavaisto\_Askiras](https://forums.eveonline.com/u/Kanavaisto_Askiras)\ **Post date:** [February 29, 2024, 11:42pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/26 "2024-02-29T23:42:58Z")
Well…nobody beside your own fears hinder you to try it… 🙂 ---
**Author:** ![Axhind](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/axhind/32/461932_2.png) [@Axhind](https://forums.eveonline.com/u/Axhind)\ **Post date:** [February 29, 2024, 11:44pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/27 "2024-02-29T23:44:32Z")
You seriously think that people didn’t ask for reimbursement? 🤣 🤣 🤣 🤣 🤣 ---
**Author:** ![Gadget\_Helmsdottir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gadget_helmsdottir/32/374037_2.png) [@Gadget\_Helmsdottir](https://forums.eveonline.com/u/Gadget_Helmsdottir)\ **Post date:** [March 1, 2024, 2:11pm UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/28 "2024-03-01T14:11:22Z")
> [@Alice\_Saki](#): > > Wooooooo the Shadows will get ya I know they did a Dr. Who crossover, but I wasn’t’ expecting a Bab 5 one… But I would give my eyeteeth to fly one of these… ![Shadow-battlecrab](https://global.discourse-cdn.com/eveonline/original/4X/6/c/3/6c38d2c0a17fb02264348827498d6d8b42bd9869.webp) –Ambassador Gadget ---
**Author:** ![Ex\_Grande](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ex_grande/32/412840_2.png) [@Ex\_Grande](https://forums.eveonline.com/u/Ex_Grande)\ **Post date:** [March 2, 2024, 5:00am UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/29 "2024-03-02T05:00:36Z")
> [@CCP\_Lumi](#): > > **Edit:** If players loose any ships due to this issue, they should contact support to discuss the possibility of a reimbursement. I’ve put in tickets three times as you say, but gm killerkoala and gm baldur have shut down all inquiries, even threatening to ban me if I keep asking because they consider it spam. Is this CCP’s answer, that they told me to send inquiries but not that they’ll compensate me? ---
**Author:** ![Tiger\_space\_Thedark](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tiger_space_thedark/32/373728_2.png) [@Tiger\_space\_Thedark](https://forums.eveonline.com/u/Tiger_space_Thedark)\ **Post date:** [March 3, 2024, 12:05am UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/30 "2024-03-03T00:05:50Z")
GM are so frikking aggressive when they have to SRP ship like, unless you are a frikking screenshot with time zone, error code, whot were you doing before the thing, they will insta close the ticket and threating you with a ban. blizzard level basicaly ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [June 1, 2024, 12:06am UTC](https://forums.eveonline.com/t/resolved-20240229-client-crashes-related-to-shadow-quality/441303/31 "2024-06-01T00:06:29Z")
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