# \[RESOLVED\]20260821 - Issues with Login/SSO **URL:** \ **Category:** Announcements\ **Created:** [August 21, 2026, 8:53pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855 "2026-08-21T20:53:26Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![CCP\_Zelus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_zelus/32/382070_2.png) [@CCP\_Zelus](https://forums.eveonline.com/u/CCP_Zelus)\ **Post date:** [August 21, 2026, 8:53pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/1 "2026-08-21T20:53:26Z")
Hey everyone, We’re currently seeing problems with the SSO that is under investigation - this is likely to materialize as an issue with logging in via the EVE launcher. I will update this thread with more information as the investigation continues. Edit: The latest status can also be tracked on our status page, which will also be updated as new information becomes available. [https://status.eveonline.com/](https://status.eveonline.com/) Update 21:06 UTC: Further investigation has revealed that the authentication database is currently down, so logins are failing because credentials can’t be verified against it. Further investigation is continuing. 21:12 UTC: A resolution has been implemented, and we are starting to see initial logins succeed again. We will continue to monitor. 21:32 UTC: We’re seeing a return to near baseline levels; we’ll continue monitoring for any potential recurrence, but will conclude this report for now. ---
**Author:** ![Amaterasu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/amaterasu/32/461639_2.png) [@Amaterasu](https://forums.eveonline.com/u/Amaterasu)\ **Post date:** [August 21, 2026, 9:05pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/2 "2026-08-21T21:05:34Z")
training titan lvl 5 now.. ---
**Author:** ![Vixen\_Vix](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vixen_vix/32/384059_2.png) [@Vixen\_Vix](https://forums.eveonline.com/u/Vixen_Vix)\ **Post date:** [August 21, 2026, 9:16pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/3 "2026-08-21T21:16:06Z")
Every auth was down: support page, forum, etc. ---
**Author:** ![Lara\_Agnon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lara_agnon/32/377122_2.png) [@Lara\_Agnon](https://forums.eveonline.com/u/Lara_Agnon)\ **Post date:** [August 21, 2026, 9:20pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/4 "2026-08-21T21:20:59Z")
This moment, when you get disconnected with all accounts, can’t login anymore, want to whine on forums about it - and can’t login to forum… ---
**Author:** ![Gloria\_Exercitus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gloria_exercitus/32/509735_2.png) [@Gloria\_Exercitus](https://forums.eveonline.com/u/Gloria_Exercitus)\ **Post date:** [August 21, 2026, 9:34pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/5 "2026-08-21T21:34:53Z")
![hamster-wheel-26](https://global.discourse-cdn.com/eveonline/original/4X/e/e/9/ee9ef3cb8693270d817a852de4de419031750997.gif) ---
**Author:** ![Drosera\_Binata](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drosera_binata/32/516991_2.png) [@Drosera\_Binata](https://forums.eveonline.com/u/Drosera_Binata)\ **Post date:** [August 21, 2026, 9:38pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/6 "2026-08-21T21:38:05Z")
why is there always stuff about hamsters and other small animals?.?.?. ---
**Author:** ![Arthur\_Aihaken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arthur_aihaken/32/504104_2.png) [@Arthur\_Aihaken](https://forums.eveonline.com/u/Arthur_Aihaken)\ **Post date:** [August 21, 2026, 9:52pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/7 "2026-08-21T21:52:16Z")
The running joke for years has been that hamsters power Tranquility… ---
**Author:** ![Drosera\_Binata](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drosera_binata/32/516991_2.png) [@Drosera\_Binata](https://forums.eveonline.com/u/Drosera_Binata)\ **Post date:** [August 21, 2026, 9:52pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/8 "2026-08-21T21:52:35Z")
why?!?!? ---
**Author:** ![Drosera\_Binata](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drosera_binata/32/516991_2.png) [@Drosera\_Binata](https://forums.eveonline.com/u/Drosera_Binata)\ **Post date:** [August 21, 2026, 9:52pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/9 "2026-08-21T21:52:54Z")
because of all the glitches? ---
**Author:** ![Arthur\_Aihaken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arthur_aihaken/32/504104_2.png) [@Arthur\_Aihaken](https://forums.eveonline.com/u/Arthur_Aihaken)\ **Post date:** [August 21, 2026, 9:53pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/10 "2026-08-21T21:53:02Z")
> [@Drosera\_Binata](#): > > why?!?!? Because it’s funny. Because it’s really funny. ---
**Author:** ![Drosera\_Binata](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drosera_binata/32/516991_2.png) [@Drosera\_Binata](https://forums.eveonline.com/u/Drosera_Binata)\ **Post date:** [August 21, 2026, 9:53pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/11 "2026-08-21T21:53:22Z")
i guess it is. ---
**Author:** ![Arthur\_Aihaken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arthur_aihaken/32/504104_2.png) [@Arthur\_Aihaken](https://forums.eveonline.com/u/Arthur_Aihaken)\ **Post date:** [August 21, 2026, 9:53pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/12 "2026-08-21T21:53:47Z")
And yes, because of all the glitches. Especially login and connection glitches. ---
**Author:** ![Rykuss](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rykuss/32/441282_2.png) [@Rykuss](https://forums.eveonline.com/u/Rykuss)\ **Post date:** [August 21, 2026, 10:00pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/13 "2026-08-21T22:00:07Z")
I had to put in a ticket because three of four Omega characters turning in their 12th day opportunity reward did not receive the 150,000 skill point Omega reward. All other rewards were received. Just a heads up for others that might have experienced weirdness during this outage. ---
**Author:** ![Lua\_Cabrito](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lua_cabrito/32/508527_2.png) [@Lua\_Cabrito](https://forums.eveonline.com/u/Lua_Cabrito)\ **Post date:** [August 21, 2026, 10:00pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/14 "2026-08-21T22:00:18Z")
@CCP_Zelus Thanks for the info. Are you sure it’s fully resolved? I can’t sign in. The launcher won’t accept the verification code that it emails to me. ---
**Author:** ![Gloria\_Exercitus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gloria_exercitus/32/509735_2.png) [@Gloria\_Exercitus](https://forums.eveonline.com/u/Gloria_Exercitus)\ **Post date:** [August 21, 2026, 10:02pm UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/15 "2026-08-21T22:02:22Z")
It’s a long established meme…the ‘server hamster’. I think it originates well before EVE. ---
**Author:** ![Jarvis\_Blackridge](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jarvis_blackridge/32/502055_2.png) [@Jarvis\_Blackridge](https://forums.eveonline.com/u/Jarvis_Blackridge)\ **Post date:** [August 22, 2026, 2:55am UTC](https://forums.eveonline.com/t/resolved-20260821-issues-with-login-sso/516855/16 "2026-08-22T02:55:30Z")
I don’t think this is resolved or the problem is returning. Login takes up to 3 - 4 minutes. Once in feels like I’m in tidi everything is delayed. Especially jumping through gates. Takes a full minute or two to complete with a dozen or so outstanding calls.