# \[Resolved\] 20260918 - Issue with Account Verification Emails **URL:** \ **Category:** Announcements\ **Tags:** official\ **Created:** [September 18, 2026, 4:26pm UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540 "2026-09-18T16:26:11Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![CCP\_Lumi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_lumi/32/407919_2.png) [@CCP\_Lumi](https://forums.eveonline.com/u/CCP_Lumi)\ **Post date:** [September 18, 2026, 4:26pm UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/1 "2026-09-18T16:26:11Z")
Hi all, We are currently experiencing issues with Account Verification Emails not arriving, affecting the ability to log in to EVE Online. We have identified the issue and are working on a fix. Follow along in this thread for more info. **Updates:** - 16:30 UTC - The fix has been implemented, we will continue to monitor the situation. - 21:10 UTC - Issues continued to persist for some players and additional steps were taken to ensure that verification emails will arrive over the weekend. ---
**Author:** ![DeMichael\_Crimson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/demichael_crimson/32/514115_2.png) [@DeMichael\_Crimson](https://forums.eveonline.com/u/DeMichael_Crimson)\ **Post date:** [September 18, 2026, 5:40pm UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/2 "2026-09-18T17:40:26Z")
Thanks for the notification… Not being able to log into the game is bad news indeed, especially for those with paid accounts… Hopefully the fix stays good for a long time… DMC o7 ---
**Author:** ![Salartarium](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/salartarium/32/468818_2.png) [@Salartarium](https://forums.eveonline.com/u/Salartarium)\ **Post date:** [September 20, 2026, 7:09pm UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/3 "2026-09-20T19:09:24Z")
> [@DeMichael\_Crimson](#): > > Not being able to log into the game is bad news indeed, especially for those with paid accounts… It does help to now know FC uses Microsoft Entra tho ---
**Author:** ![Dyver\_Phycad](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dyver_phycad/32/358575_2.png) [@Dyver\_Phycad](https://forums.eveonline.com/u/Dyver_Phycad)\ **Post date:** [September 22, 2026, 6:02am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/4 "2026-09-22T06:02:12Z")
![grafik](https://global.discourse-cdn.com/eveonline/original/4X/e/d/8/ed82471473c78c90bbb4e34a3e7b740dbc9cdce8.png) I guess it is back. ESI also seems to be heavily impacted. EVEMon lost a load of credentials this morning. Oh, great, that’s what you get for trying something new and follow CCP’s instructions: ![grafik](https://global.discourse-cdn.com/eveonline/original/4X/a/6/8/a6883b42a09fe7c24188570eaec24a9c4b60f1e6.png) Now the account can’T be added at all… 😒 CCP really is a complete trainwreck. ---
**Author:** ![3IKu3HEPADOCTHbIu\_PAXuT](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/3iku3hepadocthbiu_paxut/32/462929_2.png) [@3IKu3HEPADOCTHbIu\_PAXuT](https://forums.eveonline.com/u/3IKu3HEPADOCTHbIu_PAXuT)\ **Post date:** [September 22, 2026, 6:39am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/5 "2026-09-22T06:39:26Z")
same problem,cant login… ---
**Author:** ![Ewok\_Treen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ewok_treen/32/507201_2.png) [@Ewok\_Treen](https://forums.eveonline.com/u/Ewok_Treen)\ **Post date:** [September 22, 2026, 6:48am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/6 "2026-09-22T06:48:10Z")
Also unable to log in on two accounts ---
**Author:** ![Dyver\_Phycad](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dyver_phycad/32/358575_2.png) [@Dyver\_Phycad](https://forums.eveonline.com/u/Dyver_Phycad)\ **Post date:** [September 22, 2026, 6:49am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/7 "2026-09-22T06:49:28Z")
![grafik](https://global.discourse-cdn.com/eveonline/original/4X/4/c/2/4c246c0b401ab48c2ac0b2d3b4fc0f12a7cdd313.jpeg) All my ESI keys in EVEMon just died. When I try to re-add them, this is the error page I get. This bodes really well for the patch release today. ---
**Author:** ![Frank\_Diphosphan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/frank_diphosphan/32/389408_2.png) [@Frank\_Diphosphan](https://forums.eveonline.com/u/Frank_Diphosphan)\ **Post date:** [September 22, 2026, 7:00am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/8 "2026-09-22T07:00:16Z")
Same problem here ---
**Author:** ![Frank\_Diphosphan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/frank_diphosphan/32/389408_2.png) [@Frank\_Diphosphan](https://forums.eveonline.com/u/Frank_Diphosphan)\ **Post date:** [September 22, 2026, 7:21am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/9 "2026-09-22T07:21:54Z")
Its working again for me, ---
**Author:** ![LameFrog](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lamefrog/32/511986_2.png) [@LameFrog](https://forums.eveonline.com/u/LameFrog)\ **Post date:** [September 23, 2026, 5:29am UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/10 "2026-09-23T05:29:27Z")
also still not working( ---
**Author:** ![Luna\_Um](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/luna_um/32/496303_2.png) [@Luna\_Um](https://forums.eveonline.com/u/Luna_Um)\ **Post date:** [September 26, 2026, 10:58pm UTC](https://forums.eveonline.com/t/resolved-20260918-issue-with-account-verification-emails/518540/11 "2026-09-26T22:58:10Z")
Keepass / KeepassXC works very nice for authenticator codes, which as been around since 2003 and is open source bypass email verification