# \[Resolved\] Blackscreen Issues for Mac users - 29 October

**URL:** <https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150>\
**Category:** Announcements\
**Created:** [October 29, 2026, 12:25pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150 "2026-10-29T12:25:36Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![CCP\_Swift](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_swift/32/381987_2.png) [@CCP\_Swift](https://forums.eveonline.com/u/CCP_Swift)\
**Post date:** [October 29, 2026, 12:25pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/1 "2026-10-29T12:25:36Z")

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We’re currently investigating an issue where Mac users are experiencing a blackscreen upon logging in or undocking. Our engineers are looking to isolate the issue, and we’ll have an update as soon as we have more information. You may also follow along with the EVE Status page ([https://status.eveonline.com/](https://status.eveonline.com/))

If you are a Mac user, we strongly advise you to not log-in if your character is in space.

Update 13:35: Our engineers are testing a potential fix for this issue. We will look to have the next update at ~15:00 UTC to confirm if the issue is resolved or not. Thank you for your patience!

15:00 update - the build needs a little bit longer to cook, but will let you know as soon as it’s ready (hopefully within the hour)

15:42 Fix is out and working! You may need to restart your clients to receive the patch.

Thank you everyone for hanging in there with us.

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**Author:** ![Nannoid](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nannoid/32/516724_2.png) [@Nannoid](https://forums.eveonline.com/u/Nannoid)\
**Post date:** [October 29, 2026, 1:19pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/2 "2026-10-29T13:19:57Z")

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I hope Omega accounts get compensated somehow for not being able to play the game.

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**Author:** ![Egoa\_Shaishi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/egoa_shaishi/32/516727_2.png) [@Egoa\_Shaishi](https://forums.eveonline.com/u/Egoa_Shaishi)\
**Post date:** [October 29, 2026, 1:21pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/3 "2026-10-29T13:21:02Z")

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FYI before either of my accounts could undock, the hangers were empty. I could tell that nothing was missing as the volumes were still correct, but visually nothing was there.

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**Author:** ![TheoxMvE](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/theoxmve/32/516726_2.png) [@TheoxMvE](https://forums.eveonline.com/u/TheoxMvE)\
**Post date:** [October 29, 2026, 1:27pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/4 "2026-10-29T13:27:03Z")

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I also found my bpcs were not showing in the station no more, inability to set destination to any system and indeed after undocking in a shuttle black screen..

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**Author:** ![Djaani](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/djaani/32/516729_2.png) [@Djaani](https://forums.eveonline.com/u/Djaani)\
**Post date:** [October 29, 2026, 1:27pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/5 "2026-10-29T13:27:07Z")

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I undocked two toons. One on each account. No ship modules were loaded, no modules and no objects in the overview, making it impossible to redock. I had to force-quit and now I only get a black screen when trying to log into those two toons.

I can log into the others but I’m not undocking them atm. Would love to have this fixed fast as I only have a limited time to complete the event track 🙂 so keep poking them hamsters

edit; On the toons that are still docked I can see the items in the ship that I’m currently in but not in the ones in my hangars. Volume and value is still showing as if working correctly.

Edit 2: Items in hangars are all over the place. Some hangars and containers show the contents correctly while others look empty except for volume and value

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**Author:** ![Scorviak](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scorviak/32/516733_2.png) [@Scorviak](https://forums.eveonline.com/u/Scorviak)\
**Post date:** [October 29, 2026, 1:29pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/6 "2026-10-29T13:29:42Z")

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Thanks for the information, I have this issue atm. Good luck Fenris o7

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**Author:** ![Rehallag](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rehallag/32/516728_2.png) [@Rehallag](https://forums.eveonline.com/u/Rehallag)\
**Post date:** [October 29, 2026, 1:30pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/7 "2026-10-29T13:30:27Z")

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+1

Assets in other stations are not resolving in `Personal Assets`, my jumps distances are off, I cannot see details of pilots (employment, etc.)

 ![image](https://global.discourse-cdn.com/eveonline/original/4X/2/4/2/2429cfe6e3f3f4050279e52a91ca83f647321e1f.png)

BTW - It would be great if the Launcher was updated with a note in the feed on the left so that we are aware of the issue before logging in and being totally confused. Thanks!

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**Author:** ![Scorviak](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scorviak/32/516733_2.png) [@Scorviak](https://forums.eveonline.com/u/Scorviak)\
**Post date:** [October 29, 2026, 1:33pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/8 "2026-10-29T13:33:46Z")

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indeed , same issue, I tried to check pilot details before log off, when ill back on, I was only able to create a new toon XD

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**Author:** ![CCP\_Swift](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_swift/32/381987_2.png) [@CCP\_Swift](https://forums.eveonline.com/u/CCP_Swift)\
**Post date:** [October 29, 2026, 1:37pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/9 "2026-10-29T13:37:23Z")

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Update 13:35: Our engineers are testing a potential fix for this issue. We will look to have the next update at ~15:00 UTC to confirm if the issue is resolved or not. Thank you for your patience!

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**Author:** ![orangeFool](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/orangefool/32/497327_2.png) [@orangeFool](https://forums.eveonline.com/u/orangeFool)\
**Post date:** [October 29, 2026, 1:47pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/10 "2026-10-29T13:47:01Z")

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Looking forward to a fix!

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**Author:** ![Aragi\_Auduin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aragi_auduin/32/516739_2.png) [@Aragi\_Auduin](https://forums.eveonline.com/u/Aragi_Auduin)\
**Post date:** [October 29, 2026, 1:47pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/11 "2026-10-29T13:47:16Z")

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You can load the New Eden Store and close it.  
Then the environment loads partially.

You can’t dock however, had to start up the windows box for that.

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**Author:** ![Phoebe\_Beeblebrox](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/phoebe_beeblebrox/32/516742_2.png) [@Phoebe\_Beeblebrox](https://forums.eveonline.com/u/Phoebe_Beeblebrox)\
**Post date:** [October 29, 2026, 1:57pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/12 "2026-10-29T13:57:56Z")

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Same Same 😉 GL! o/

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**Author:** ![Frank\_Diphosphan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/frank_diphosphan/32/389408_2.png) [@Frank\_Diphosphan](https://forums.eveonline.com/u/Frank_Diphosphan)\
**Post date:** [October 29, 2026, 2:06pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/13 "2026-10-29T14:06:29Z")

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Installed the launcher update. Nothing changed for Charakters undocked - still completely black screen. Charakters in station look ok, once undocked I observe the same as with the others undocked - only a black screen.

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<div class="post-metadata">

**Author:** ![Scorviak](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scorviak/32/516733_2.png) [@Scorviak](https://forums.eveonline.com/u/Scorviak)\
**Post date:** [October 29, 2026, 2:14pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/14 "2026-10-29T14:14:19Z")

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for me, when I click on my toon to go in game, black screen , no station graphic load , only music 😃

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**Author:** ![Tyr\_Raez](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tyr_raez/32/516743_2.png) [@Tyr\_Raez](https://forums.eveonline.com/u/Tyr_Raez)\
**Post date:** [October 29, 2026, 2:16pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/15 "2026-10-29T14:16:24Z")

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I am on an M1 Max Mac Studio and am experiencing this issue as well, unfortunately I did not know about the issue until I undocked.

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**Author:** ![Edrin\_Hino](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/edrin_hino/32/516744_2.png) [@Edrin\_Hino](https://forums.eveonline.com/u/Edrin_Hino)\
**Post date:** [October 29, 2026, 2:17pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/16 "2026-10-29T14:17:55Z")

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After launcher update I was able to login, complete a couple indy jobs, and then I undocked… black screen. Character select says I’m undocked. Big time afraid I’ll get blapped.

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**Author:** ![WarmCat](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/warmcat/32/516706_2.png) [@WarmCat](https://forums.eveonline.com/u/WarmCat)\
**Post date:** [October 29, 2026, 2:18pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/17 "2026-10-29T14:18:16Z")

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I hope my ship hasn’t been blown up! I’m assuming it auto-warps off after some minutes. Was hoping to finish a few of the Crimson Harvest parts this afternoon.

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**Author:** ![Scorviak](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scorviak/32/516733_2.png) [@Scorviak](https://forums.eveonline.com/u/Scorviak)\
**Post date:** [October 29, 2026, 2:23pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/18 "2026-10-29T14:23:42Z")

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indeed, we hope that, we can’t wait to do this delicious crimson event ! Good point, we know who is using Mac now 😉

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**Author:** ![Yaksha\_Zerthimon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yaksha_zerthimon/32/516749_2.png) [@Yaksha\_Zerthimon](https://forums.eveonline.com/u/Yaksha_Zerthimon)\
**Post date:** [October 29, 2026, 2:24pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/19 "2026-10-29T14:24:24Z")

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Besides the crazy black screen / UI disappearance on undock, cargo hold on some ships are not showing items. Orca in particular for me, both the cargo hold and drone bay were not showing item icons, but the fleet hangar and other bays were fine. Running macos 26.7.2 on an m3 max macbook pro 2023 model.

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**Author:** ![Lobvar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lobvar/32/516722_2.png) [@Lobvar](https://forums.eveonline.com/u/Lobvar)\
**Post date:** [October 29, 2026, 2:24pm UTC](https://forums.eveonline.com/t/resolved-blackscreen-issues-for-mac-users-29-october/521150/20 "2026-10-29T14:24:28Z")

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Still not working for me… after 15:00 update…

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