# \[Resolved\] Connection Issues for Australian Players **URL:** \ **Category:** Announcements\ **Created:** [November 17, 2022, 12:19pm UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862 "2022-11-17T12:19:12Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Erik\_the\_Drongo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/erik_the_drongo/32/343168_2.png) [@Erik\_the\_Drongo](https://forums.eveonline.com/u/Erik_the_Drongo)\ **Post date:** [November 18, 2022, 7:09am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/22 "2022-11-18T07:09:31Z")
Not resolved. East Coast Australia unable to login for past hour. ---
**Author:** ![Hugh\_von\_Hitter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hugh_von_hitter/32/334534_2.png) [@Hugh\_von\_Hitter](https://forums.eveonline.com/u/Hugh_von_Hitter)\ **Post date:** [November 18, 2022, 7:21am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/23 "2022-11-18T07:21:36Z")
Same here, East Coast Australia, can’t login to Tranquality, however Test server works fine. ---
**Author:** ![Dressy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dressy/32/343172_2.png) [@Dressy](https://forums.eveonline.com/u/Dressy)\ **Post date:** [November 18, 2022, 7:27am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/24 "2022-11-18T07:27:46Z")
![image](https://global.discourse-cdn.com/eveonline/original/4X/1/2/5/1252cdd00fbc5769dbfdda2da62108574fb92d85.png) 18:27 AEST - not able to connect ---
**Author:** ![Yla\_Trild](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yla_trild/32/356203_2.png) [@Yla\_Trild](https://forums.eveonline.com/u/Yla_Trild)\ **Post date:** [November 18, 2022, 7:30am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/25 "2022-11-18T07:30:00Z")
Same. The connection to the server was closed (client). The initial connection between Cloudflare’s network and the origin web server timed out ([secure.eveonline.com](http://secure.eveonline.com)). ~~Not resolved.~~ (I’m in!) ---
**Author:** ![Orladet\_Vemane](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/orladet_vemane/32/381946_2.png) [@Orladet\_Vemane](https://forums.eveonline.com/u/Orladet_Vemane)\ **Post date:** [November 18, 2022, 7:31am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/26 "2022-11-18T07:31:07Z")
yeah, on optus in sydney, still cant log on this afternoon… doesn’t seem very fixed to me ---
**Author:** ![Rex\_Mahol](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rex_mahol/32/343174_2.png) [@Rex\_Mahol](https://forums.eveonline.com/u/Rex_Mahol)\ **Post date:** [November 18, 2022, 7:32am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/27 "2022-11-18T07:32:46Z")
was able to connect earlier in the day but was disconnected an hour ago and unable to reconnect ---
**Author:** ![Ariz\_Amphal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ariz_amphal/32/335577_2.png) [@Ariz\_Amphal](https://forums.eveonline.com/u/Ariz_Amphal)\ **Post date:** [November 18, 2022, 7:39am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/28 "2022-11-18T07:39:06Z")
IInet here - same logged in earlier then it stopped responding and wont log back in - singularity works fine. I notice Chaos is streaming so may just be southern states ---
**Author:** ![Yakasaimo\_Onzo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yakasaimo_onzo/32/447095_2.png) [@Yakasaimo\_Onzo](https://forums.eveonline.com/u/Yakasaimo_Onzo)\ **Post date:** [November 18, 2022, 7:41am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/29 "2022-11-18T07:41:20Z")
FTTP connections via Launtel (Melbourne) and Future Broadband (Sydney) both fail - was working about an hour ago until a forced disconnection. ---
**Author:** ![Gimilthor](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gimilthor/32/343176_2.png) [@Gimilthor](https://forums.eveonline.com/u/Gimilthor)\ **Post date:** [November 18, 2022, 7:42am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/30 "2022-11-18T07:42:51Z")
Sydney with TPG and have not been able to connect at all this evening ---
**Author:** ![Archoneus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/archoneus/32/434172_2.png) [@Archoneus](https://forums.eveonline.com/u/Archoneus)\ **Post date:** [November 18, 2022, 7:49am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/31 "2022-11-18T07:49:02Z")
Hello there, fellow Shelbyvillians. i too am having login issues. NSW thanks CCP for working on the issue, we appreciate it. ---
**Author:** ![Mikura\_Azure](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mikura_azure/32/343020_2.png) [@Mikura\_Azure](https://forums.eveonline.com/u/Mikura_Azure)\ **Post date:** [November 18, 2022, 7:50am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/32 "2022-11-18T07:50:15Z")
Based in Hong Kong, same issue. ---
**Author:** ![Yakasaimo\_Onzo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yakasaimo_onzo/32/447095_2.png) [@Yakasaimo\_Onzo](https://forums.eveonline.com/u/Yakasaimo_Onzo)\ **Post date:** [November 18, 2022, 7:52am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/33 "2022-11-18T07:52:04Z")
Do CCP monitor this thread? Maybe someone needs to tackle their Twitter account (I’m not a twitterer 🙂 ---
**Author:** ![Ariz\_Amphal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ariz_amphal/32/335577_2.png) [@Ariz\_Amphal](https://forums.eveonline.com/u/Ariz_Amphal)\ **Post date:** [November 18, 2022, 7:55am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/34 "2022-11-18T07:55:21Z")
able to log back in 🙂 ---
**Author:** ![Orladet\_Vemane](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/orladet_vemane/32/381946_2.png) [@Orladet\_Vemane](https://forums.eveonline.com/u/Orladet_Vemane)\ **Post date:** [November 18, 2022, 8:33am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/35 "2022-11-18T08:33:38Z")
yeah i got in again ---
**Author:** ![D\_Kins\_Cider](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/d_kins_cider/32/311808_2.png) [@D\_Kins\_Cider](https://forums.eveonline.com/u/D_Kins_Cider)\ **Post date:** [November 18, 2022, 10:48am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/36 "2022-11-18T10:48:37Z")
I am back in now too. Sydney, AussieBB, for what it’s worth. But that doesn’t mean the issue has been identified and resolved, only that the symptom is not occurring for now… @CCP_Arcade, @CCP_Explorer, is this still on CCP’s radar? > [@Yakasaimo\_Onzo](#): > > Do CCP monitor this thread? Maybe someone needs to tackle their Twitter account (I’m not a twitterer 🙂 Yeah, I’m not sure Twitter’s going to be working for much longer either… ---
**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\ **Post date:** [November 19, 2022, 2:52pm UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/37 "2022-11-19T14:52:26Z")
Hey, As per CCP Explorers reply, it looks like this was a local internet issue rather than any problem with the Tranquility server. Best recourse would be to contact your ISPs. ---
**Author:** ![Thehoon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thehoon/32/379269_2.png) [@Thehoon](https://forums.eveonline.com/u/Thehoon)\ **Post date:** [November 21, 2022, 12:27am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/38 "2022-11-21T00:27:08Z")
The majority of Australian connection issues only effect EVE really. I’ve been having DC’s for over a year and have stopped playing EVE for this reason. Eve netcode still uses long lived connections which do not work in a modern internet environment where cloudflare is the norm. A reroute by cloudflare sees instant DC’s from tranquillity due to this even if its just a change in the reroute and as this can happen often not only in Australia but around the world it makes Eve unplayable at times. Fix your code, allow reconnection attempts rather then a straight DC on a connection change and be a modern game. We are no longer in the dial up days where a loss of connection means you’re unlikely to get back online because someone’s on the phone 😃 When Australians can have no issue playing far more demanding games with players around the world without issue but EVE is still lagging far behind. Also as Australian internet is governed by a national infrastructure provider ISP’s can’t do anything and won’t even try. ---
**Author:** ![D\_Kins\_Cider](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/d_kins_cider/32/311808_2.png) [@D\_Kins\_Cider](https://forums.eveonline.com/u/D_Kins_Cider)\ **Post date:** [November 21, 2022, 8:46pm UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/39 "2022-11-21T20:46:05Z")
> [@CCP\_Arcade](#): > > As per CCP Explorers reply, it looks like this was a local internet issue rather than any problem with the Tranquility server. Best recourse would be to contact your ISPs. Yeah, no. Both you (@CCP_Arcade) and @CCP_Explorer are at least partially wrong here. I agree it’s unlikely to be an issue with Tranquillity server itself - but it’s very much an issue that CCP is responsible for - and that’s the way the game operates over long distant latent network connections, and CCPs decision to use Cloudflare as a security/CDN service. There’s too many ISPs having issues for it to be a local ISP issue. > [@Thehoon](#): > > Also as Australian internet is governed by a national infrastructure provider ISP’s can’t do anything and won’t even try. The last mile certainly is - but in this case that’s irrelevant, because this absolutely is not a last-mile issue. This has nothing to do with last mile, with AVC, CVC, POIs or even RSPs (ISPs on the NBN are called RSPs for $reasons) - it’s a problem that’s happening further upstream than the RSP networks. As per my screenshot above, the error is with Cloudflare and Eve Online. This is clearly shown in the screenshot - it’s produced by Cloudflare, if I had a local ISP issue and couldn’t connect to Cloudflare, how could I get the screenshot? Further, other Cloudflare protected/delivered content was working just fine at the time, it was only Eve Online (website and game) that wasn’t. In summary - it’s not as simple as a Tranquillity server issue - but it still sits within CCPs sphere of responsibility. If you want to publish online games globally, then managing your net code and how you secure and distribute services over long distances is absolutely your responsibility - and throw away “it’s your local ISP, we’re washing our hands of it” comments that clearly don’t match the evidence are not helpful. ---
**Author:** ![Litsea\_Reticulata](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/litsea_reticulata/32/328016_2.png) [@Litsea\_Reticulata](https://forums.eveonline.com/u/Litsea_Reticulata)\ **Post date:** [November 22, 2022, 2:57pm UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/40 "2022-11-22T14:57:36Z")
> [@Thehoon](#): > > Fix your code, allow reconnection attempts rather then a straight DC on a connection change and be a modern game. This ^ > [@D\_Kins\_Cider](#): > > There’s too many ISPs having issues for it to be a local ISP issue. I used to work with this guy in tech support who would always tell callers to reboot their computer and their internet. Printer out of ink? Reboot. CD won’t burn? Reboot. Fax machine jammed? Reboot. > [@D\_Kins\_Cider](#): > > This is clearly shown in the screenshot - it’s produced by Cloudflare, if I had a local ISP issue and couldn’t connect to Cloudflare, how could I get the screenshot? Further, other Cloudflare protected/delivered content was working just fine at the time, it was only Eve Online (website and game) that wasn’t. Are you using the Cloudflare warp client? ---
**Author:** ![Yakasaimo\_Onzo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yakasaimo_onzo/32/447095_2.png) [@Yakasaimo\_Onzo](https://forums.eveonline.com/u/Yakasaimo_Onzo)\ **Post date:** [February 20, 2023, 7:00am UTC](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862/41 "2023-02-20T07:00:09Z")
Disconnected and denied reconnection AGAIN ☹ [Previous page](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862.md?page=1) [Next page](https://forums.eveonline.com/t/resolved-connection-issues-for-australian-players/384862.md?page=3)