# \[Resolved\] Player Disconnections and Unable to Log In - 10th September **URL:** \ **Category:** Announcements\ **Created:** [September 10, 2023, 5:30pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667 "2023-09-10T17:30:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\ **Post date:** [September 10, 2023, 5:30pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/1 "2023-09-10T17:30:12Z")
We’re investigating reports that players are being disconnected and then unable to log into Tranquility. We will update this thread with more information once initial investigations are complete. 17:15 UTC - Players are disconnected and unable to login. 17:45 UTC - The developers are performing initial investigations to try and determine the cause of the issue. 18:00 UTC - TQ will be starting up in VIP. 18:15 UTC - We plan to start up TQ in VIP mode - the startup process itself can be useful when investigating. 18:30 UTC - Starting up highlighted a couple of issues which we believe have been resolved. We will be attempting to start up TQ again in VIP mode. 18:41 UTC - Tranquility is open to players. We will continue to monitor the health of the server. Thanks again for your patience. ---
**Author:** ![martyn\_Sharisa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/martyn_sharisa/32/508973_2.png) [@martyn\_Sharisa](https://forums.eveonline.com/u/martyn_Sharisa)\ **Post date:** [September 10, 2023, 5:31pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/2 "2023-09-10T17:31:11Z")
try more like no server for a start can do anything ---
**Author:** ![Heavencent](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/heavencent/32/386283_2.png) [@Heavencent](https://forums.eveonline.com/u/Heavencent)\ **Post date:** [September 10, 2023, 5:31pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/3 "2023-09-10T17:31:47Z")
Launcher says 0 population… soooo… maybe its not working? ---
**Author:** ![Ned\_Norwood](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ned_norwood/32/513436_2.png) [@Ned\_Norwood](https://forums.eveonline.com/u/Ned_Norwood)\ **Post date:** [September 10, 2023, 5:32pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/4 "2023-09-10T17:32:23Z")
Before people drown this post in negativity, just know that you guys have made a great game and I look forward to all the cool stuff you release! (and the server being back up 😛 ) ---
**Author:** ![Thematic\_Chaos\_Eto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thematic_chaos_eto/32/424283_2.png) [@Thematic\_Chaos\_Eto](https://forums.eveonline.com/u/Thematic_Chaos_Eto)\ **Post date:** [September 10, 2023, 5:32pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/5 "2023-09-10T17:32:52Z")
This is just an extra weekly downtime now isnt it to make sure we get a little out of our contributions to the pension pot? ---
**Author:** ![Stefan\_Silviu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/stefan_silviu/32/374186_2.png) [@Stefan\_Silviu](https://forums.eveonline.com/u/Stefan_Silviu)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/6 "2023-09-10T17:33:21Z")
aahhhh shiiit… here we go again ---
**Author:** ![Tifton\_Trowers](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tifton_trowers/32/386292_2.png) [@Tifton\_Trowers](https://forums.eveonline.com/u/Tifton_Trowers)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/7 "2023-09-10T17:33:25Z")
Wonder how many hours it will take them to fix it this week. ---
**Author:** ![Thematic\_Chaos\_Eto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thematic_chaos_eto/32/424283_2.png) [@Thematic\_Chaos\_Eto](https://forums.eveonline.com/u/Thematic_Chaos_Eto)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/8 "2023-09-10T17:33:27Z")
It’s only great if you can play it - other than that its a room full of door wedges ---
**Author:** ![McD\_Fusa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mcd_fusa/32/386287_2.png) [@McD\_Fusa](https://forums.eveonline.com/u/McD_Fusa)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/9 "2023-09-10T17:33:32Z")
Friendly reminder to be civil here people, CCP are aware (this was actually pretty quick) and are working their hardest to get it back up and running! ---
**Author:** ![Veng\_Yaken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/veng_yaken/32/381373_2.png) [@Veng\_Yaken](https://forums.eveonline.com/u/Veng_Yaken)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/10 "2023-09-10T17:33:38Z")
Its crashed again like last time, i smell sabotage now. lol ---
**Author:** ![Fuliare\_Cescada](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fuliare_cescada/32/465226_2.png) [@Fuliare\_Cescada](https://forums.eveonline.com/u/Fuliare_Cescada)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/11 "2023-09-10T17:33:43Z")
> [@martyn\_Sharisa](#): > > try more like no server I agree. Dump the server, allow direct access to the universe. ---
**Author:** ![Boki](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/boki/32/481818_2.png) [@Boki](https://forums.eveonline.com/u/Boki)\ **Post date:** [September 10, 2023, 5:33pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/12 "2023-09-10T17:33:51Z")
Last weekend it took them 4 hours to figure out it was ESI, I’m sure it will be a bit quicker this time. ---
**Author:** ![JediMind\_Tricks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jedimind_tricks/32/375974_2.png) [@JediMind\_Tricks](https://forums.eveonline.com/u/JediMind_Tricks)\ **Post date:** [September 10, 2023, 5:34pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/13 "2023-09-10T17:34:01Z")
groundhog day at this point some sort of skill point compensation wouldn’t be unreasonable ---
**Author:** ![Umbanana\_Madullier](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/umbanana_madullier/32/384974_2.png) [@Umbanana\_Madullier](https://forums.eveonline.com/u/Umbanana_Madullier)\ **Post date:** [September 10, 2023, 5:34pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/14 "2023-09-10T17:34:16Z")
Here we are again ---
**Author:** ![Thematic\_Chaos\_Eto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thematic_chaos_eto/32/424283_2.png) [@Thematic\_Chaos\_Eto](https://forums.eveonline.com/u/Thematic_Chaos_Eto)\ **Post date:** [September 10, 2023, 5:34pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/15 "2023-09-10T17:34:31Z")
🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 Hush… it took ten minutes after we all got kicked before they noticed ---
**Author:** ![Boki](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/boki/32/481818_2.png) [@Boki](https://forums.eveonline.com/u/Boki)\ **Post date:** [September 10, 2023, 5:34pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/16 "2023-09-10T17:34:32Z")
Maybe the new Excel connector has some vulnerabilities v0v ---
**Author:** ![Thematic\_Chaos\_Eto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thematic_chaos_eto/32/424283_2.png) [@Thematic\_Chaos\_Eto](https://forums.eveonline.com/u/Thematic_Chaos_Eto)\ **Post date:** [September 10, 2023, 5:35pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/17 "2023-09-10T17:35:04Z")
It was ok until they added the Outlook Express plugin for hotmail ---
**Author:** ![Dyver\_Phycad](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dyver_phycad/32/358575_2.png) [@Dyver\_Phycad](https://forums.eveonline.com/u/Dyver_Phycad)\ **Post date:** [September 10, 2023, 5:35pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/18 "2023-09-10T17:35:05Z")
This must be CCP’s famous efforts into EVE Forever and distributed/outsourced computing/cluster tech whatever. Working fabulously. ---
**Author:** ![Veng\_Yaken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/veng_yaken/32/381373_2.png) [@Veng\_Yaken](https://forums.eveonline.com/u/Veng_Yaken)\ **Post date:** [September 10, 2023, 5:35pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/19 "2023-09-10T17:35:14Z")
Very true, i thought are people playing Eve or is it just my end lol ---
**Author:** ![Nomad\_Zed](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nomad_zed/32/386250_2.png) [@Nomad\_Zed](https://forums.eveonline.com/u/Nomad_Zed)\ **Post date:** [September 10, 2023, 5:35pm UTC](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667/20 "2023-09-10T17:35:57Z")
2nd day in the game and I’m get the Experience of servers getting beat up… I have played many games before doesn’t bother me but as I already purchased Omega and many others have either purchased with with $$ or isk into plex is there ever compensation? If not oh well I will go do yard work and wait for it to come back up and continue to enjoy it then [Next page](https://forums.eveonline.com/t/resolved-player-disconnections-and-unable-to-log-in-10th-september/419667.md?page=2)