# \[Resolved\] PLEX Vault and New Eden Store Unavailable. Long Character Selection Loading Times. - 3/10/2023

**URL:** <https://forums.eveonline.com/t/resolved-plex-vault-and-new-eden-store-unavailable-long-character-selection-loading-times-3-10-2023/422660>\
**Category:** Announcements\
**Created:** [October 3, 2023, 11:45am UTC](https://forums.eveonline.com/t/resolved-plex-vault-and-new-eden-store-unavailable-long-character-selection-loading-times-3-10-2023/422660 "2023-10-03T11:45:40Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\
**Post date:** [October 3, 2023, 11:53am UTC](https://forums.eveonline.com/t/resolved-plex-vault-and-new-eden-store-unavailable-long-character-selection-loading-times-3-10-2023/422660/3 "2023-10-03T11:53:48Z")

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If you believe your PLEX balance is incorrect then please get in touch with [support](https://support.eveonline.com/hc/en-us) and they can take a look. Thanks.

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_[View the full topic](https://forums.eveonline.com/t/resolved-plex-vault-and-new-eden-store-unavailable-long-character-selection-loading-times-3-10-2023/422660)._