# \[RESOLVED\] Tranquility Emergency Restart - 2020/06/10 **URL:** \ **Category:** General Discussion\ **Created:** [June 10, 2020, 9:00pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203 "2020-06-10T21:00:13Z")\ **Posts on this page:** 17\ **Page:** 4
**Author:** ![Mohika\_Anninen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mohika_anninen/32/212054_2.png) [@Mohika\_Anninen](https://forums.eveonline.com/u/Mohika_Anninen)\ **Post date:** [June 10, 2020, 9:34pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/62 "2020-06-10T21:34:13Z")
Now I can see the ship in my assets but not in the station hangar … LOL ---
**Author:** ![Madox\_Linh](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/madox_linh/32/212084_2.png) [@Madox\_Linh](https://forums.eveonline.com/u/Madox_Linh)\ **Post date:** [June 10, 2020, 9:34pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/63 "2020-06-10T21:34:33Z")
This stuff happens man, you’ll get your stuff back > [@ISD\_Thalack\_Dalhar](#): > > To request reimbursement of a lost ship, please file a support ticket (F12 =\> Help Center) with the necessary information. ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [June 10, 2020, 9:34pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/64 "2020-06-10T21:34:41Z")
Everything has returned to the normal levels and Pilots can safely continue their adventure. If you have lost a ship due to the emergency restart, please reach out to our heroes from the [customer support department](https://support.eveonline.com/hc/en-us/requests/new) who will be able to assist you with a reimbursement. We are going to continue monitoring the situation. Please do let us know if you are experiencing any further issues. Thank you o7 ---
**Author:** ![Mohika\_Anninen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mohika_anninen/32/212054_2.png) [@Mohika\_Anninen](https://forums.eveonline.com/u/Mohika_Anninen)\ **Post date:** [June 10, 2020, 9:35pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/65 "2020-06-10T21:35:27Z")
I was in a Prospect… I will just file a Titan for the reimbursement… who knows 😛 ---
**Author:** ![Cave\_Lord](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cave_lord/32/212072_2.png) [@Cave\_Lord](https://forums.eveonline.com/u/Cave_Lord)\ **Post date:** [June 10, 2020, 9:35pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/66 "2020-06-10T21:35:47Z")
Your prosepects aren’t good. _cough_ ---
**Author:** ![Lordkilam](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lordkilam/32/403049_2.png) [@Lordkilam](https://forums.eveonline.com/u/Lordkilam)\ **Post date:** [June 10, 2020, 9:35pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/67 "2020-06-10T21:35:54Z")
having an issue duel logging, it wont let me switch from account to account via taskbar…is this related or should I open a ticket? ---
**Author:** ![Madox\_Linh](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/madox_linh/32/212084_2.png) [@Madox\_Linh](https://forums.eveonline.com/u/Madox_Linh)\ **Post date:** [June 10, 2020, 9:36pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/68 "2020-06-10T21:36:20Z")
Try restarting your launcher? ---
**Author:** ![Lordkilam](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lordkilam/32/403049_2.png) [@Lordkilam](https://forums.eveonline.com/u/Lordkilam)\ **Post date:** [June 10, 2020, 9:38pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/69 "2020-06-10T21:38:05Z")
have tried that, and rebooting comp…its just annoying…i can still play eve…but have to keep the screens offset…I need my other monitor…haha ---
**Author:** ![Lordkilam](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lordkilam/32/403049_2.png) [@Lordkilam](https://forums.eveonline.com/u/Lordkilam)\ **Post date:** [June 10, 2020, 9:41pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/70 "2020-06-10T21:41:17Z")
its working now, had to be lag or something…thanks for advice! ---
**Author:** ![Mohika\_Anninen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mohika_anninen/32/212054_2.png) [@Mohika\_Anninen](https://forums.eveonline.com/u/Mohika_Anninen)\ **Post date:** [June 10, 2020, 9:43pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/71 "2020-06-10T21:43:02Z")
You don’t seem to have the right keys for the ship’s ignition switch. Perhaps you left them in your other jacket? ---
**Author:** ![Madox\_Linh](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/madox_linh/32/212084_2.png) [@Madox\_Linh](https://forums.eveonline.com/u/Madox_Linh)\ **Post date:** [June 10, 2020, 9:44pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/72 "2020-06-10T21:44:18Z")
> [@Mohika\_Anninen](#): > > I dont want to say something I am going to be sorry later. But the game is even worse then 2 years ago. That was when I decided to make long pause from it… Things like this happen now much more regularly then before. This Game is in constant flux, its always changing and with that change comes unexpected challenges. I think it’s incredible that CCP has kept a almost 2 decade old game alive, healthy, and fresh, oh yeah and absolutely beautiful. Not many game Devs can do that or care enough to put the effort in. The state of Eve is a matter of opinion and you are entitled to yours, however CCP deserves credit for creating and maintaining an absolutely incredible game. Thank you for all your hard work CCP!! ---
**Author:** ![Falcon\_1980](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/falcon_1980/32/212048_2.png) [@Falcon\_1980](https://forums.eveonline.com/u/Falcon_1980)\ **Post date:** [June 10, 2020, 9:45pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/73 "2020-06-10T21:45:37Z")
## Access Denied You do not have access to this page. Please contact the account owner of this Zendesk for further help. ---
**Author:** ![Xuxe\_Xu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xuxe_xu/32/464660_2.png) [@Xuxe\_Xu](https://forums.eveonline.com/u/Xuxe_Xu)\ **Post date:** [June 10, 2020, 9:51pm UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/74 "2020-06-10T21:51:11Z")
@CCP_Dopamine - Thanks for your quick response and updates…_but_ - any future issues please @CCP_Aurora make quick video segments about it instead, ok? No offense intended, Dopamine, but, well… 🙂 ---
**Author:** ![Cave\_Lord](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cave_lord/32/212072_2.png) [@Cave\_Lord](https://forums.eveonline.com/u/Cave_Lord)\ **Post date:** [June 11, 2020, 3:30am UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/75 "2020-06-11T03:30:58Z")
Edited because Magnus Carta felt that following CCP’s direction telling folks “if you had losses, file a ticket” is a waste of their time. Oh, my post wasn’t about the loss, it was how the loss was _handled_. They have since fixed the handling of that ticket, so, Thanks CCP! ---
**Author:** ![Magnus\_Carta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/magnus_carta/32/210653_2.png) [@Magnus\_Carta](https://forums.eveonline.com/u/Magnus_Carta)\ **Post date:** [June 11, 2020, 5:56am UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/76 "2020-06-11T05:56:33Z")
> [@Cave\_Lord](#): > > my support ticket > [@Cave\_Lord](#): > > for my lost drones Did you seriously create a ticket for some lost drones, wasting GM time for dumb ■■■■ like that? ---
**Author:** ![Destiny\_Corrupted](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/destiny_corrupted/32/411527_2.png) [@Destiny\_Corrupted](https://forums.eveonline.com/u/Destiny_Corrupted)\ **Post date:** [June 11, 2020, 6:17am UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/77 "2020-06-11T06:17:16Z")
He was using a full flight of Harvester drones from his Guardian-Vexor. ---
**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\ **Post date:** [September 9, 2020, 6:17am UTC](https://forums.eveonline.com/t/resolved-tranquility-emergency-restart-2020-06-10/248203/78 "2020-09-09T06:17:17Z")
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