# \[Solved\] EVE Online Client Error with OCLP 1.3.0 / Ventura 13.3.1 **URL:** \ **Category:** Mac Issues\ **Created:** [December 18, 2023, 10:13am UTC](https://forums.eveonline.com/t/solved-eve-online-client-error-with-oclp-1-3-0-ventura-13-3-1/432970 "2023-12-18T10:13:42Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Napoleon\_BlownApart](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/napoleon_blownapart/32/378087_2.png) [@Napoleon\_BlownApart](https://forums.eveonline.com/u/Napoleon_BlownApart)\ **Post date:** [December 20, 2023, 6:28pm UTC](https://forums.eveonline.com/t/solved-eve-online-client-error-with-oclp-1-3-0-ventura-13-3-1/432970/5 "2023-12-20T18:28:52Z")
**Further communication with CCP staff** ----- (From CCP) Hey there, Napoleon BlownApart, GM xxxxxxx here! I hope you’re doing well. I’ll be helping you today. I understand your frustration and can sympathize, however, even though I would love to be able to meet your requests for the improvement of our tools, we as agents of customer support simply have no input on the developtment of the game. If you want and need support for your third party application or older OS, and if you want to request and update for LogLite and other debug tools, I suggest sharing your feedback on our forums, because at least it will gain some visibility and hopefully contribute to better changes. As for the months of Skills training you’ve lost, I can move your ticket to our Gameplay queue so that our GMs there can take a look into the situation and see if a Skill Points reimbursement would be possible. Let me know if you wish me to proceed with the transfer, and if there’s anything else I can help with. Best Regards, GM xxxxxxx CCP Player Experience | EVE Online ----- (Too CCP) Thanks xxxxxxx, but if I can’t play the game, training is a moot point. As for being an agent of customer support, I am disappointed to hear that. It’s telling me that there really isn’t any actual customer support, only placation. Perhaps you can forward my suggestions to those who have the ability, and hopefully the desire, to fix my problem. If my problem isn’t fixed, I will not be renewing my subscription next month. ----- (Too CCP) As for posting on the forum, I am replicating this chat log in the forum thread. I’m tired of CCP brushing these kinds of issues aside while exploiting the notion that no-one else is able to see what’s (not) happening. If you look at my other tickets, most of them have not been actually solved though their status was changed to show they are. I have already posted the text of my ticket in the Mac Issues forum, but it hasn’t attracted any meaningful responses: This ticket: > [@EVE Online Client Error with OCLP 1.3.0 / Ventura 13.3.1](https://forums.eveonline.com/t/eve-online-client-error-with-oclp-1-3-0-ventura-13-3-1/432970): > > Eve Online Client (not launcher) crashes before showing character selection screen. Anyone else here using OCLP to prolong their Mac’s useful life? Have you had this problem and been able solve it? My system: MacbookPro 11.3 Ventura 13.3.1 OCLP 1.3.0 EVE Launcher: Launcher Version: 2377803 Launcher UI Version: 6.6.16 QT: 5.15.2 Eve Client Version: 2452938 Eve updated, cache cleared, and tested today before making this post. EVE LogLite trace: … Same question from July 2023: > [@Eve Client crashes on Macbook Pro 11.3 with OCLP](https://forums.eveonline.com/t/eve-client-crashes-on-macbook-pro-11-3-with-oclp/412227): > > Anyone else here have problems with the EVE Online client (not launcher) crashing immediately after it loads (before it shows the UI)? My Macbook Pro 11.3 (2014), though Metal2 compatible is not supported by Apple’s Ventura OS (13.x). Thanks to some skilled people in the Mac community, the OpenCore Legacy Patcher extends the life of older Macs by enabling installation/upgrade to Ventura. I’ve been running OCLP since Dec 2022 and was able to play Eve until May this year, when something in EVE … --- _[View the full topic](https://forums.eveonline.com/t/solved-eve-online-client-error-with-oclp-1-3-0-ventura-13-3-1/432970)._