# Stuck on login at Authenticating

**URL:** <https://forums.eveonline.com/t/stuck-on-login-at-authenticating/59803>\
**Category:** General Discussion\
**Created:** [February 26, 2018, 12:19am UTC](https://forums.eveonline.com/t/stuck-on-login-at-authenticating/59803 "2018-02-26T00:19:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Bill\_Hinkley2](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bill_hinkley2/32/151854_2.png) [@Bill\_Hinkley2](https://forums.eveonline.com/u/Bill_Hinkley2)\
**Post date:** [February 26, 2018, 12:19am UTC](https://forums.eveonline.com/t/stuck-on-login-at-authenticating/59803/1 "2018-02-26T00:19:39Z")

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Hey guys, I’ve been stuck while trying to login at authenticating for about 15 mins now. Is anyone else having issues?

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**Author:** ![Vortexo\_VonBrenner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vortexo_vonbrenner/32/64874_2.png) [@Vortexo\_VonBrenner](https://forums.eveonline.com/u/Vortexo_VonBrenner)\
**Post date:** [February 26, 2018, 1:14am UTC](https://forums.eveonline.com/t/stuck-on-login-at-authenticating/59803/2 "2018-02-26T01:14:47Z")

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yeah, seems many are. Perhaps unpinning account(s) and then signing back in might help?

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**Author:** ![DeMichael\_Crimson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/demichael_crimson/32/514115_2.png) [@DeMichael\_Crimson](https://forums.eveonline.com/u/DeMichael_Crimson)\
**Post date:** [February 26, 2018, 11:15am UTC](https://forums.eveonline.com/t/stuck-on-login-at-authenticating/59803/3 "2018-02-26T11:15:47Z")

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Have you tried looking in the sub-forum ‘[Issues, Workarounds and Localization](https://forums.eveonline.com/c/issues-workarounds-localization)’?

There’s also an option in the Launcher to verify the integrity of downloaded files and to purge excess files. In the top right corner of the Launcher is an ‘E’ icon, click that and select ‘Shared Cache’, then select the option to verify the files. After that’s complete, I suggest close and then re-open the Launcher and see if you can log into the game.

Wish I could be more helpful.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [May 27, 2018, 11:15am UTC](https://forums.eveonline.com/t/stuck-on-login-at-authenticating/59803/4 "2018-05-27T11:15:50Z")

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