# SUPPORT REQUEST #835304

**URL:** <https://forums.eveonline.com/t/support-request-835304/129225>\
**Category:** General Issues\
**Created:** [December 24, 2018, 3:10pm UTC](https://forums.eveonline.com/t/support-request-835304/129225 "2018-12-24T15:10:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sevron\_Malikite](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sevron_malikite/32/131267_2.png) [@Sevron\_Malikite](https://forums.eveonline.com/u/Sevron_Malikite)\
**Post date:** [December 24, 2018, 3:10pm UTC](https://forums.eveonline.com/t/support-request-835304/129225/1 "2018-12-24T15:10:34Z")

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super bad service and not the first time

every ticket i have sent has taken a minimum of 8 hours to get a fix or non generic answer

if i ran my business this way it would be bought out

You spend days getting logistics and market details correct mapping ,trends and fixing stock positions ready to act only to be stopped ,not by another player but by the game and support itself

why release un- tested products ?? what are you thinking when a new pattern is run failing in the test server then you release anyway ??? what does that say too your player base

the fails with the new augments and dropped out service in jita and perimeter are shocking …no correlation with a stacking skill injector run ???

merry xmas

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**Author:** ![CowRocket\_Void](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cowrocket_void/32/189525_2.png) [@CowRocket\_Void](https://forums.eveonline.com/u/CowRocket_Void)\
**Post date:** [December 25, 2018, 1:14am UTC](https://forums.eveonline.com/t/support-request-835304/129225/2 "2018-12-25T01:14:17Z")

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What the hell are you talking about?

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [December 25, 2018, 8:28pm UTC](https://forums.eveonline.com/t/support-request-835304/129225/3 "2018-12-25T20:28:21Z")

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [December 25, 2018, 8:29pm UTC](https://forums.eveonline.com/t/support-request-835304/129225/4 "2018-12-25T20:29:33Z")

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Forums cannot help with Support Tickets, please wait patiently for a reply like the rest. Closed!