# Support ticket

**URL:** <https://forums.eveonline.com/t/support-ticket/245573>\
**Category:** General Issues\
**Created:** [May 31, 2020, 7:07pm UTC](https://forums.eveonline.com/t/support-ticket/245573 "2020-05-31T19:07:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Saurer](https://imageserver.eveonline.com/Character/1_512.jpg) [@Saurer](https://forums.eveonline.com/u/Saurer)\
**Post date:** [May 31, 2020, 7:07pm UTC](https://forums.eveonline.com/t/support-ticket/245573/1 "2020-05-31T19:07:53Z")

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Hi guys, i was make a ticket in 02.05.2020 with number #1097043  
But almost 4 month no reply, no answer, no help.  
Can you give me answer, sir?

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**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\
**Post date:** [May 31, 2020, 7:41pm UTC](https://forums.eveonline.com/t/support-ticket/245573/2 "2020-05-31T19:41:28Z")

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> [@Saurer](#):
>
> Can you give me answer, sir?

No one on the forums can help you with Support tickets.  
If it’s been 4 months, try sending in a new one.

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**Author:** ![Archer\_en\_Tilavine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/archer_en_tilavine/32/461718_2.png) [@Archer\_en\_Tilavine](https://forums.eveonline.com/u/Archer_en_Tilavine)\
**Post date:** [May 31, 2020, 8:40pm UTC](https://forums.eveonline.com/t/support-ticket/245573/3 "2020-05-31T20:40:31Z")

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Did you try responding to the ticket asking for an update?

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**Author:** ![Saurer](https://imageserver.eveonline.com/Character/1_512.jpg) [@Saurer](https://forums.eveonline.com/u/Saurer)\
**Post date:** [May 31, 2020, 9:20pm UTC](https://forums.eveonline.com/t/support-ticket/245573/4 "2020-05-31T21:20:48Z")

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Yep, every month

- created 2 news

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [August 29, 2020, 9:20pm UTC](https://forums.eveonline.com/t/support-ticket/245573/5 "2020-08-29T21:20:52Z")

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Closed on August 29, 2020, 9:20pm UTC

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