# Thank you, shout out to CCP customer support!

**URL:** <https://forums.eveonline.com/t/thank-you-shout-out-to-ccp-customer-support/14983>\
**Category:** General Discussion\
**Created:** [August 7, 2017, 7:01pm UTC](https://forums.eveonline.com/t/thank-you-shout-out-to-ccp-customer-support/14983 "2017-08-07T19:01:07Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Crysantos\_Callahan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crysantos_callahan/32/149625_2.png) [@Crysantos\_Callahan](https://forums.eveonline.com/u/Crysantos_Callahan)\
**Post date:** [August 7, 2017, 7:01pm UTC](https://forums.eveonline.com/t/thank-you-shout-out-to-ccp-customer-support/14983/1 "2017-08-07T19:01:07Z")

</div>

Hey there capsuleers!

After quite some absence from Eve I got dragged into it again - but when I tried to reactivate my accounts, I encountered some major problems and here is where the surprise started for me. I’m used to shitty customer support these days, standard makro answers and not a single frack given about my issues or problem in particular.

CCP managed to surprise me here - I got quick, precise and friendly answers, that were very helpful and reassured me about getting back into Eve. I was so pleasantly surprised that I had to tell my friends who used to play it, too - getting them involved again.

**So here’s a little shout out from myself - thank you guys, keep up the good work!**

Have a nice week and enjoy 🙂