# Thank you to the Eve Online customer service staff

**URL:** <https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253>\
**Category:** General Discussion\
**Created:** [December 31, 2019, 1:31pm UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253 "2019-12-31T13:31:57Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Rich\_Richmond](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rich_richmond/32/307017_2.png) [@Rich\_Richmond](https://forums.eveonline.com/u/Rich_Richmond)\
**Post date:** [December 31, 2019, 1:31pm UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/1 "2019-12-31T13:31:57Z")

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I had taken a break from Eve and started playing another game.

I ran into a very small problem with the other game and was treated very poorly by the customer service staff there.

So I thought I would give Eve another try. I had to talk to Eve customer service to help me login and they treated me like gold. You guys are freaking awesome.

I don’t know if this is something new or if you were always this cool and I didn’t appreciate it.

Either way - THANK YOU! All the money I was going to waste on that other game was all invested into Eve because of how well I was treated.

Thank You Very Much!

You made a loyal lifetime customer!

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**Author:** ![Xuxe\_Xu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xuxe_xu/32/464660_2.png) [@Xuxe\_Xu](https://forums.eveonline.com/u/Xuxe_Xu)\
**Post date:** [December 31, 2019, 4:29pm UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/2 "2019-12-31T16:29:08Z")

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![](https://global.discourse-cdn.com/eveonline/original/3X/5/e/5e41c9f8b379a9fb71f6b3fb8fd0a3e6574093a8.png)

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**Author:** ![DeMichael\_Crimson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/demichael_crimson/32/514115_2.png) [@DeMichael\_Crimson](https://forums.eveonline.com/u/DeMichael_Crimson)\
**Post date:** [December 31, 2019, 4:30pm UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/3 "2019-12-31T16:30:43Z")

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Welcome back to Eve, hope you have a long successful career here.

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**Author:** ![Salt\_Foambreaker](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/salt_foambreaker/32/280119_2.png) [@Salt\_Foambreaker](https://forums.eveonline.com/u/Salt_Foambreaker)\
**Post date:** [December 31, 2019, 4:37pm UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/4 "2019-12-31T16:37:42Z")

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> [@Rich\_Richmond](#):
>
> You made a loyal lifetime customer!

Even if we gank you? 🙂

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**Author:** ![Halcyon\_Nirvana](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/halcyon_nirvana/32/173437_2.png) [@Halcyon\_Nirvana](https://forums.eveonline.com/u/Halcyon_Nirvana)\
**Post date:** [December 31, 2019, 10:16pm UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/5 "2019-12-31T22:16:07Z")

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And to think…I’ve had a ticket open for 3 weeks without a response…interesting difference, lol

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**Author:** ![Rich\_Richmond](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rich_richmond/32/307017_2.png) [@Rich\_Richmond](https://forums.eveonline.com/u/Rich_Richmond)\
**Post date:** [January 1, 2020, 2:24am UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/6 "2020-01-01T02:24:53Z")

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I’d like to see you try

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**Author:** ![Ms\_Steak](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ms_steak/32/168834_2.png) [@Ms\_Steak](https://forums.eveonline.com/u/Ms_Steak)\
**Post date:** [January 1, 2020, 8:30am UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/7 "2020-01-01T08:30:35Z")

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> [@Halcyon\_Nirvana](#):
>
> interesting difference, lol

its a matter of issue severity, probably. Simple matters/questions like OP’s are usually resolved/answered within hours.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [March 31, 2020, 8:30am UTC](https://forums.eveonline.com/t/thank-you-to-the-eve-online-customer-service-staff/209253/8 "2020-03-31T08:30:44Z")

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