# The Authentication token provided by the launcher is of an invalid format

**URL:** <https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/292767>\
**Category:** Mac Issues\
**Tags:** mac, launcher, login-issues\
**Created:** [January 30, 2021, 6:57pm UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/292767 "2021-01-30T18:57:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Cunxx](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cunxx/32/251700_2.png) [@Cunxx](https://forums.eveonline.com/u/Cunxx)\
**Post date:** [January 30, 2021, 6:57pm UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/292767/1 "2021-01-30T18:57:38Z")

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![image](https://global.discourse-cdn.com/eveonline/original/3X/d/4/d4c46138086c691facee422e23f0be178573e2b1.jpeg)

I recently installed EVE MacOS client on my laptop and initially put in two accounts (alphas) and had no problem logging in. When I added my Omega account it let me login and play as normal. When I logged and came back I got the above error and since then it will not let me log into any of the accounts.

I DO NOT have authentication enabled for any of the accounts and, since im using Huaweiiii I cannot download the bloody authenticator anyway since China does not like America (I cannot download the authenticator from Playstore, Macstore or Windows).

Anyone encountered this before and have a work around?

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**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\
**Post date:** [January 30, 2021, 7:36pm UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/292767/2 "2021-01-30T19:36:31Z")

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Remove the accounts from the launcher and re-add them - that should fix the error. Not sure what caused it, but that’s the typical fix.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 30, 2021, 7:36pm UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/292767/3 "2021-04-30T19:36:49Z")

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