# The authentication token provided by the launcher is of an invalid format

**URL:** <https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646>\
**Category:** EVE Launcher\
**Created:** [March 28, 2021, 6:24am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646 "2021-03-28T06:24:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Freckles\_Dragontear](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/freckles_dragontear/32/359028_2.png) [@Freckles\_Dragontear](https://forums.eveonline.com/u/Freckles_Dragontear)\
**Post date:** [March 28, 2021, 6:24am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646/1 "2021-03-28T06:24:15Z")

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As the title states,

I currently cannot log into EVE.  
“The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.”  
Happened after I was logged in and all my ships were shown with carrier layouts in space.  
tried to relog and that’s it.

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**Author:** ![Freckles\_Dragontear](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/freckles_dragontear/32/359028_2.png) [@Freckles\_Dragontear](https://forums.eveonline.com/u/Freckles_Dragontear)\
**Post date:** [March 28, 2021, 6:34am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646/2 "2021-03-28T06:34:52Z")

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SOLVED

I had to delete and recreate all my accounts in the launcher

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**Author:** ![Giddy\_McFee](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/giddy_mcfee/32/375711_2.png) [@Giddy\_McFee](https://forums.eveonline.com/u/Giddy_McFee)\
**Post date:** [March 28, 2021, 8:35am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646/3 "2021-03-28T08:35:37Z")

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i have one client open ok and when trying to log a new character in i get this same issue

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**Author:** ![Supi\_Supina](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/supi_supina/32/378785_2.png) [@Supi\_Supina](https://forums.eveonline.com/u/Supi_Supina)\
**Post date:** [March 28, 2021, 9:19am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646/4 "2021-03-28T09:19:50Z")

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Same Problem here, but only with one Character.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [June 26, 2021, 9:20am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646/5 "2021-06-26T09:20:16Z")

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