# The game completely freezes on the Mac OS **URL:** \ **Category:** Mac Issues\ **Created:** [September 12, 2019, 3:39pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421 "2019-09-12T15:39:34Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 12, 2019, 3:39pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/1 "2019-09-12T15:39:35Z")
The game completely freezes on the Mac OS when i trying to warp. It started after today’s DT. ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [September 12, 2019, 3:43pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/2 "2019-09-12T15:43:48Z")
The highest supported resolution is 1920_1080, if your resolution is higher then that try lowering it to 1920_1080 and see if the issue persists. If it does try lowering it even more and see if the issue persists. Might be a memory issue, especially if your running the 32 bit client. The bigger the resolution the more memory the client requires. ---
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 12, 2019, 3:52pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/3 "2019-09-12T15:52:50Z")
It didn’t help, some kind of bug was probably in today’s patch. (64 bit client) ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [September 12, 2019, 4:03pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/4 "2019-09-12T16:03:07Z")
Try my Configure launcher for 64 bit guide: > [@How to configure the launcher for 64 bit version, How to configure the launcher for 32 bit version](https://forums.eveonline.com/t/how-to-configure-the-launcher-for-64-bit-version-how-to-configure-the-launcher-for-32-bit-version/189373): > > The 64 bit version of the launcher requires latest version of wine to work. To configure the launcher for 64 bit version please do the following. Start the launcher. Click on EVE launcher in the apple menu at the top left corner of the screen. Select preferences. Enable ‘Run clients with 64 bit’. Make sure that ‘Use Dev version’ is not enabled. Make sure wine version is set to latest. Click Ok. Close the launcher and the client if either is running. Then restart the launcher. To configure the… Hopefully that will resolve this issue for you. ---
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 12, 2019, 4:14pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/5 "2019-09-12T16:14:54Z")
This version has been installed for more than a month. But the problems started right after DT. Which half an hour before DT was not. ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [September 12, 2019, 4:44pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/6 "2019-09-12T16:44:26Z")
Not possible, it was updated 2 days ago. The previous version that was published more then a month ago was wine-4.4-staging-xxxx, the current version is wine-4.15-Staging-xxxxx, please try switching to wine.4.15 and delete wine emulator like I explain in my post then restart and see if that does anything for you. ---
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 12, 2019, 5:01pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/7 "2019-09-12T17:01:03Z")
I meant that I already set the latest version of the fault in the settings for launching a 64-bit client, even when this opportunity appeared about a month ago. I repeated what was in your post (deleted wine), now the client does not start at all =) ![30](https://global.discourse-cdn.com/eveonline/original/3X/7/6/76ef426a9d80cdb89615affd513658da579cafdb.png) LogLite last entry: > 1 : blue.BlueOS: BlueOS::Startup(): InitVerificationContext failed > 0 : {2148073497:Unknown} in in unknown source: CryptAcquireContext ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [September 12, 2019, 5:08pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/8 "2019-09-12T17:08:50Z")
Ah ok I misunderstood. I think that is a wine error, deleting wine and wait before clicking play. There is a bug that may allow you to start a client before it has finished downloading wine, if that occurs then the client will nuke it’s own wine install causing all kinds of weird errors like the one posted above. ---
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 12, 2019, 5:34pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/9 "2019-09-12T17:34:33Z")
deleted the wine, install it again and waited 10 minutes before starting the game, it seemed to help =) ---
**Author:** ![Knowledgeminer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/knowledgeminer/32/422883_2.png) [@Knowledgeminer](https://forums.eveonline.com/u/Knowledgeminer)\ **Post date:** [September 12, 2019, 11:21pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/10 "2019-09-12T23:21:07Z")
Wait, wait, something doesn’t make sense here. This is indeed a new issue that started happening after today’s DT and is by no means solved. The 64-bit client was working very well until today’s DT, but now many of us are experiencing client freezes immediately after undocking and initiating warp when in 64-bit mode, as you may see being reported in the [64-bit Mac Client, Wine, and YOU](https://forums.eveonline.com/t/64-bit-mac-client-wine-and-you/143274) and [Feedback on 64-bit Mac Client](https://forums.eveonline.com/t/feedback-on-64-bit-mac-client/164218) threads. It works MUCH better in 32-bit mode, but still freezes every now and then there too, so maybe not 64-bit related and 64-bit just aggravates the problem, but something in the Mac client definitely got broken today… ---
**Author:** ![Katsuro\_Hikaru](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/katsuro_hikaru/32/184880_2.png) [@Katsuro\_Hikaru](https://forums.eveonline.com/u/Katsuro_Hikaru)\ **Post date:** [September 13, 2019, 12:20am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/11 "2019-09-13T00:20:58Z")
A wine update from today definitely broke something. I got the frozen screen at east FIVE times during a fleet today. Very frustrating to say the least. If I use the 64-bit version of the client and initiate warp to anything, the screen instantly freezes and I have to kill the processes. The only thing that works is running 32-bit, but even then it’s only going to last until maybe 2.5G of memory is consumed, then it crashes like it used to. 64-bit was crazy awesome until now. Edit: small update. I have set the client to 64-bit, closed it. Then deleted the wine folder. Then restarted the client, allowed it to download the new copy of Wine. Failed. Nothing starts. Fails with the logger output: Unknown CryptAquireContext BlueOS::Startup(): InitVerificationContext failed 1 : blue.BlueOS: BlueOS::Startup() InitVerfificationContext failed. If I rename wineenv to wineenv.hold and restart the client I’m able to log in, and the opening animation sequence runs, and overview and all settings are back to their defaults. If I then exit and rename wineenv.hold to wineenv, I’m able to login with my previous settings intact . However, if I initiate warp… freeze again. ---
**Author:** ![Eld\_Lemmont](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eld_lemmont/32/160185_2.png) [@Eld\_Lemmont](https://forums.eveonline.com/u/Eld_Lemmont)\ **Post date:** [September 13, 2019, 12:41am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/12 "2019-09-13T00:41:34Z")
I’m experiencing the exact same issue. It worked fine last night. I had to wait for the launcher to download something today, and now the client freezes hard if I initiate a warp. ---
**Author:** ![Insidious\_Sainthood](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/insidious_sainthood/32/383447_2.png) [@Insidious\_Sainthood](https://forums.eveonline.com/u/Insidious_Sainthood)\ **Post date:** [September 13, 2019, 7:20am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/13 "2019-09-13T07:20:26Z")
Yeah I have lost 2 HG pods due to this bug but “server logs show nothing” i swapped to 32-bit and it seems to fix it but a bunch of files after the patch have been flagged by my antivirus as malware ---
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 13, 2019, 7:23am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/14 "2019-09-13T07:23:30Z")
Ok, I’ll remove the “resolved” mark and look at the situation for a couple of days. But it helped me ---
**Author:** ![Peter\_Grayson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/peter_grayson/32/160248_2.png) [@Peter\_Grayson](https://forums.eveonline.com/u/Peter_Grayson)\ **Post date:** [September 13, 2019, 9:05am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/15 "2019-09-13T09:05:26Z")
Same issue here… switching back to 32 bits to see if it continues. Lots of freeze comes when “estabishing warping thing” Macbook pro retina dual video cards mac osx mojave ---
**Author:** ![Ololosha\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ololosha_jouhinen/32/472282_2.png) [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\ **Post date:** [September 13, 2019, 9:06am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/16 "2019-09-13T09:06:38Z")
I was probably lucky yesterday that after reinstalling wine the problem disappeared for those few warp jumps that I did. Today I entered the game, the problem on the first warp jump appeared again. Indeed, yesterday after DT something was broken in the game, I had to return to the 32 bit version. ---
**Author:** ![Dracx\_Ghekon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dracx_ghekon/32/330213_2.png) [@Dracx\_Ghekon](https://forums.eveonline.com/u/Dracx_Ghekon)\ **Post date:** [September 13, 2019, 10:16am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/17 "2019-09-13T10:16:55Z")
Even switching to 32bit and following instructions specific to Wine versions has not solved the problems for me. Cannot start client on either of my Macs now. Sierra and Mojave error 2019-09-13T11:13:21 18 C:\tq\bin\exefile.exe blue Main BlueOS::Startup(): InitVerificationContext failed error 2019-09-13T11:13:21 18 C:\tq\bin\exefile.exe blue ERR 1 : blue.BlueOS: BlueOS::Startup(): InitVerificationContext failed 0 : {2148073497:Unknown} in in unknown source: CryptAcquireContext ---
**Author:** ![Vorian\_Alversson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vorian_alversson/32/329226_2.png) [@Vorian\_Alversson](https://forums.eveonline.com/u/Vorian_Alversson)\ **Post date:** [September 13, 2019, 11:19am UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/18 "2019-09-13T11:19:51Z")
Same here. I tried to go back to the 32bit client, but that one always crashes at the moment of character selection now. Might be unrelated though. The 64bit client ran beautifully until the Wine update of 12/09. Now I get a freeze when initiating warp (with the same error message as already shared above) — except, apparently, when I’m already aligned to my warp target… Which might point to the new “establishing warp vector” feature and the latest Wine having a conflict, but I’d still need to test more to be sure. ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [September 13, 2019, 2:07pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/19 "2019-09-13T14:07:45Z")
It’s most likely unrelated, I have now reproduce the issue with the 64 bit client freezing, so far the only workaround seems to be switching to the 32 bit client. We are aware of this issue and we are currently investigating. ---
**Author:** ![Katsuro\_Hikaru](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/katsuro_hikaru/32/184880_2.png) [@Katsuro\_Hikaru](https://forums.eveonline.com/u/Katsuro_Hikaru)\ **Post date:** [September 13, 2019, 2:21pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421/20 "2019-09-13T14:21:58Z")
GM Mechanic, thanks for update. If a fix is not possible soon, is there any way you could make the previous iteration of Wine available as a selection in the Wine version dropdown so that we could continue to use 64-bit? [Next page](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421.md?page=2)